OW
Public Relations
Customer Service
Instruction follower
Teamwork
Leadership
Effective Communication
Critical Thinking
Conflict resolution
F R E D D Y M U L R A I N
C O N T A C T
*************@*****.***
2860 taft avenue sw, apt #5
UTESA UNIVERSITY
higher education modern languages
2012 - 2017
E D U C A T I O N
S K I L L S
English: advanced
French: basics
Spanish: fluent
L A N G U A G E S
P R O F I L E S U MMARY
Experienced in the hospitality industry as a customer servant with more than 10 years of experience, I am seeking a challenging role where I can contribute my skills in strategic planning, team work to achieve industry objectives.
WORK E X P E R I E N C E
Hard Rock Hotel and Casino 2018 - 2020
Concierge and front desk receptionist
Royalton 2022- 2024
Resort Butler
I was at the forefront of making guests' experiences pleasant by ensuring that their expectations were exceeded, anticipating every need to ensure that their experience is unmatched and unforgettable during their stay.
I was in charge of checking in and out customers, receiving and resolving guest complaints
Secrets Cap Cana
Waiter/bantender
I was a restaurant server of food and beverages with the best service standard at the area giving great experience to the customers at the moment of drink and eating.