Customer Service Hands-On
Resume:
Farangiz Bekchanova
Personal details
& Farangiz Bekchanova
®@ _ *********@****.**
@& Almaty
_
—% September 25, 2004
Skills
Communication Skills
Team Collaboration
Adaptability
Ability to work under pressure
Cultural Awareness
Multitasking and problem solving
Languages
English
Russian
Hobbies
® Hiking
@ Fashion
Education
Sep 2010 - Jun 2022
State School #97, Almaty
Internships
Waitress May 2021 - Sep 2023
Little Brazil, Almaty
e Provided exceptional customer service in a fast-paced restaurant
environment, ensuring guest satisfaction and repeat business.
Effectively handled customer complaints and feedback to enhance overall
dining experience and service quality.
Collaborated with kitchen staff to ensure prompt and accurate food delivery,
enhancing the dining experience for patrons.
e Participated in team meetings to discuss service improvement strategies and
share best practices.
Nanny Nov 2020 - Aug 2021
Private family, Almaty
e Provided attentive and nurturing care to infants and young children, ensuring
their safety and emotional well-being in a loving environment.
« Managed daily schedules for children, including meal preparation, naps, and
recreational activities, to create a structured routine.
Assisted with homework and educational projects, encouraging learning and
creativity in a supportive atmosphere.
Engish teacher Jan 2025 - Present
The Most, Almaty
e Conducted interactive speaking and listening activities to improve students’
conversational skills in English.
e Facilitated a collaborative classroom environment that encouraged student
participation and engagement in English language discussions.
e Provided one-on-one tutoring for students needing extra support, helping to
raise their overall academic performance in English.
Contact this candidate