Sales Coordinator Event Operations

Innovative and organized Event Sales and Catering Professional Manager with experience coordinating and promoting exceptional events within the tourism and hospitality industry. Highly passionate with guests in building long-lasting client relationships with seamless execution. Event Management

Data-driven strategic planning

Hilton University, Delphi, OnQ R&I

Sales and Catering Management

Skilled in Event Operations

Excellent communication skills

Languages- Fluent in Italian

Strong interpersonal skills

Exceptional organizational skills

Dual Group Sales and Catering Manager

Dual Sales Coordinator

Hilton Garden Inn and Home2 Suites Orlando Downtown Directed major and corporate accounts by creating and implementing effective sales strategies to boost revenue within the Orlando Downtown market. Facilitated rooming lists and event entertainment groups with over 250 guests, Disney on Ice, Lion King, Peter Pan, University Sports Teams, The U.S. Olympic Trials and various very well-known musician artists. Managed sales forecasting and prediction of future sales trends based on market analysis, the previous year’s data, and current performance to guide business planning for the upcoming year. Executed analysis plans for capturing the Kia Center business and competing market. Assisted in optimizing bookings and revenue for the dual property hotel by updating and inputting information into Delphi and OnQ R&I, created rooming lists, BEOs and group resumes to distribute to various departments within the hotel.

Hilton Melbourne

Bachelor of Hospitality Management

Marketing Vice President- Event Operations

Hilton University, Delphi, OnQ R&I

CVENT Certified

Corporate Sales and Catering Manager

Major: Event Management

January 2024- Present

SUMMARY

407-***-**** · ************@*****.*** · Orlando, FL Ann Feroce

PROFESSIONAL EXPERIENCE

EDUCATION & CERTIFICATIONS

KEY COMPETENCIES

University of Central Florida

Rosen College of Hospitality Management

Consulted with Northrop Grumman, L3Harris, SpaceX, U.S. Armed Forces clients to customize catering solutions, event logistics, budgeting, to guarantee the seamless execution of events, from initial planning to post-event follow-up execution.

Prepared and presented key performance metrics and identified areas for improvement in a full-service hotel management property with 19,488sq ft, 11 breakout rooms and ballroom of 6,435 sq ft. Conducted regional space coast marketing research to identify new business opportunities while maintaining a competitive edge in the industry by increasing the company’s catering monthly revenues to a 12% increase in the last quarter.

Planned, prepared, and executed the largest Career Fair in Rosen College history to date, 99 in-person employers, 61 virtual employers, with a total of 786 students in attendance. Customer Service and Marketing Manager

Universal Ameri-Trip May 2021- Dec 2023

Organized travel by writing itineraries, promoting destinations, and utilizing websites, resulting in an increased number of international travelers by providing actionable insights to improve campaign effectiveness.

Familiar with the production of uploading products on Expedia, Viator and bookings.com. Promoted U.S., products, and destinations to increase international travelers. Attended U.S. Travel international association IPW Showcases in Las Vegas 2021 and Orlando 2022. Rosen College of Hospitality Management January- May 2022 Hilton

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