Business Operations A Team

Kevin Ledgerwood

**** ****** **** ****

Lexington, NC ************@*****.*** 704-***-****

AREA OF EXPERTISE

Strong interpersonal & communication skills Problem solving skills

Ability to work collaboratively as part of a team Leadership

PROFILE

As a seasoned Director of Operations with over two decades of experience, I have successfully led business operations, established internal structures, and expanded operations across multiple states. I have a proven track record of doubling staff size, resolving deficits, and launching new business units. My expertise includes enhancing customer satisfaction, aligning policies with company objectives, and driving growth initiatives. I excel in cultivating strong client relationships, overseeing expansion strategies, and implementing innovative operational policies. My background in managing sales, rental services, and equipment relocation positions me well

For the role of Director of Operations.

PROFESSIONAL EXPERIENCE

Experience in serving customers in the agriculture and construction industry through project

management, promotions and sales. Successful at building strong professional relationships.

Experience executing complex projects and team building.

Independent Distributer of Primrose Lubricants 2024-Presant

Nation Wide Territory.

Establishing new customer markets and developing working relationships to drive sales.

Direct onsite meetings to understand customer needs and applications for their Business.

Entity Enterprises 2023- Present

Consulting and marketing for business and manufacturing.

Director of Operations

Carolina Excavation and Grading 2020 – 2023

Charlotte, NC 28135

Spearheaded business operations, established internal structure, and developed departments to enhance efficiency.

Organized departments, trained employees on policies, and monitored financial accounts, personnel, inventories, safety policies, and equipment maintenance.

Doubled staff size from 48 to 96 within 2 years, launching a new business unit with 40 employees producing precast concrete infrastructure boxes.

Successfully resolved a 1.2-million-dollar deficit and expanded operations to two states beyond North Carolina.

Owner /Operator

FLX Speed Shop

Penn Yan, NY 2018-2020

Responsible for all aspects of the business

Develop and maintain brand identity

Cultivate customer relationships and oversee custom projects.

Lead promotion, sales and manufacturing of the PUG UTV’s at the shop.

District Manager

Monroe Tractor

Rochester, NY 2004-2018

Manage the sales, rental and services to contractors and municipalities in 7 counties across the Finger Lakes Region of New York.

Enhancing customer satisfaction throughout the company and complimenting company and manufacturers’ policies to expand markets.

.

Equipment Relocation Engineer

Monroe Tractor

Canandaigua, NY 14424 2002 – 2004

Responsible for the delivery and explanation of new equipment and or repaired equipment.

All service-related responsibilities on the tractor and trailer including repairs, improvements, legalities such as licenses, insurances and permits.

Fuel Technician

D&W Diesel Electric

Auburn, NY 130**-****-****

Responsible for rebuilding and reengineering fuel systems, pumps, injectors, turbos as well as electrical and air starters. Introducing new policies and formats to help different divisions within

the company. Installing new programs to improve processes within the company.

Owner / Operator

KDL Performance

Penn Yan, NY 145**-****-****

Responsible for all business-related duties including all repairs, parts ordering, billing and

customer relations.

Field Foreman

SLC Consultants

Lockport, NY 140**-****-****

Responsible for the customers of containment systems. Duties included foreman responsibilities, blueprint reading, equipment operation, plastic welder and employee performance. Over 650,000 square feet of liner replacement and welding for several NYSEG jobs including NYSEG coal tar storage at several locations as well as many hazmat and spill response that required special training for myself and crews.

EDUCATON

Penn Yan Academy Penn Yan, NY

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