Customer Service Credit Card

CHERYL WRIGHT

*******@*****.*** MARIETTA, GA, US +1-770-***-****

WORK HISTORY

Account Receivable Specialist at D E Transportation LLC 2017-04-01 - Current(7 Years)

Post Create Upload customer invoices

Post customer payments by recording cash, checks, ACH and credit card transactions Correspond via phone and email to customers regarding receivables and Review A R aging reports daily

Research discrepancies and resolve account issues

Process weekly monthly open invoice reports

Processing 50 150 invoices weekly

Cash Applications Specialist at Auto

2016-09-01 - 2016-12-31(0 Years)

Processing Lock box deposits credit card payment cash receipts Reconcile and post all account receivables for assigned stores Post credit request to override customer outstanding account Make posting corrections

Update credit refund balances

Over 50 daily payment posting on SAP

Strategic Account Specialist -Cash Applications at 2015-09-01 - 2016-08-31(1 Years)

Responsible for the daily activities related to the Credit Collection functions of National Commercial Accounts

Developing a relationship with customers through quality customer service. Maximizing cash collections, and appropriate handling of the A R portfolio Processing cash receipts, credit card payments and Lock box deposits Reconciliations of accounts

Daily payment posting, averaging 35 daily

50k- 100k daily per account for a global portfolio Posting payments in SAP system

Provide excellent Customer Service to all our customers Lead Accounts Receivables Specialist at D E Transportation 2011-01-01 - 2015-12-31(4 Years)

Reconcile accounts post payments contact customers with delinquent balances Keep up to date payment arrangements

Process Verify accurate payments of invoices maintain all assigned Commercial Accounts Provide monthly Aging reports

Credit and Collections Unit Manager at Focus Receivables Management LLC 2005-01-01 - 2011-01-01(6 Years)

Set up and manage Commercial accounts

Analyzing account reports

Reconciliations

Maintaining Billing and Collections of Commercial Account portfolio. EDUCATION

Phillips Business College - Bachelors Degree

Graduated 1994-01-01

BA in Business Management in Business Management

SKILLS

Microsoft Excel, 6 years

SOCIAL NETWORKS

Facebook, https://Cheryl Wright

ABOUT ME

I have a drivers license

I have management experience: 1 years

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