Customer Service Medical Assistant
Resume:
Regina Moore
Cleveland, OH *****
**************@*****.***
To obtain a full-time entry-level position as a medical assistant; a position that will offer both professional and personal growth opportunities.
Work Experience
Cleveland Clinic Foundation
Environmental Services/Floor TECH
December 2022-present
An Environmental Services Technician job typically involves maintaining a clean and sanitary environment in facilities like hospitals, clinics, or other healthcare settings. Responsibilities include cleaning, disinfecting, and sanitizing rooms, equipment, and common areas, as well as managing waste and linens. They also follow safety protocols and infection control procedures
floor tech person who cleans and maintains floors in various settings, including commercial buildings, residential properties, and healthcare facilities A Floor Technician's job involves maintaining, cleaning, and repairing floor surfaces in commercial buildings or facilities. This includes tasks like scrubbing, mopping, buffing, stripping, and waxing floors, as well as cleaning and extracting carpets. They may also need to assist with light cleaning tasks or move
IMMACULATE CLEANING SERVICES - Cleveland, OH
October 2020 to 2023
• General housekeeping duties, including cleaning, wiping, vacuuming, dusting and laundry
• Emptied trash
• Provided excellent customer service
• Coordinated with property maintenance staff
• Operated chemical dispenser
Food runner supervisor/expo
Wiskey Island Still and Eatery - Cleveland, OH
May 2018 to November 2020
• Deliver food orders from the kitchen to customers’ tables rapidly and accurately Act as the contact point between Front of the House and Back of the House staff Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies) Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
Serve welcome drinks and hors d’oeuvres, upon guests’ arrival Ensure food is served in accordance with safety standards (e.g. proper temperature) Check in with customers and take additional orders or refill water, as needed Remove dirty dishes and utensils
Answer guests’ questions about ingredients and menu items Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check) Make sure families with young children get kids menus and special silverware sets Cleaner
Minute Men Staffing - Cleveland, OH
August 2015 to October 2018
• Cleaned facilities Progressive field, first Energy stadium /Quicken loan arena
• General housekeeping duties including, cleaning after event, trash pickup and sweep.
• Provided excellent customer service
Production Worker/Warehouse/cleaner
Pizza Hut
05/13-05/14
Driver
Pizza Hut
• Assisted pizza makers, chefs and kitchen staff for light prep work.
• Packed pizzas and related products and deliver to customer’s place such as homes and offices.
Cashier
• Collected cash and coupons from customers and receive signature with necessary verification of ID from credit card account
Minutemen Staffing - Cleveland, OH
August 2005 to October 2015
• Received and process packaging and shipping orders accurately.
• Inspected products for defects and damages.
• Assembled components accurately, thoroughly and quickly to approved specifications while operating assembly machines and pallet jacks.
Sales Associate
Walmart - Bedford Hts, OH
May 2013 to May 2014
• Make sandwiches and salads from deli items according to customers' instructions.
• Ordered deli items low in stock and receive and store them appropriately.
• Pack ready to sell deli products in proper containers and place them aesthetically in glass display cases.
• Helped ensure customer satisfaction
• Assisted an average of 300 customers per day
• Greeted customers in a friendly manner
Ennumerator
U.S. Census Bureau - Cleveland, OH
June 2010 to December 2010
Enumerator (Seasonal)
• Chart out plans to visit residents of a specified city.
• Conducted an extensive and thorough visual survey of areas that need to be covered during the census taking procedure.
• Contacted people through telephone, email and in person to obtain pertinent data. Housekeeping
LGC Hospitality - Independence, OH
March 2006 to September 2010
• hotel housekeeper
• Emptied trash
• Changed linens
• Restocked room supplies
• Laundry
• Sanitation areas or item rooms bathrooms counters equipment) Housekeeper
Temps World - Cleveland, OH
March 2006 to September 2010
• hotel housekeeper
• Emptied trash
• Changed linens
• Restocked room supplies
• Laundry
• Sanitized (area or item rooms bathrooms counters equipment) Housekeeper
Peopleready - Cleveland, OH
January 2008 to August 2010
• Emptied trash
• Restocked room supplies
• Sanitized (area or item rooms bathrooms counters equipment)
• Served meals
• Laundry
Education
Diploma
Cleveland Job Corps Academy - Cleveland, OH
October 2010
Skills
Medical Assistant Certification and Summary of Qualifications:
•
• CPR [adult, child, infant,} First aid & AED certified
• Phlebotomy certified
• Customer service
• Effective problem solver
• Team player
• Excellent Communication Flexible/adaptable
Successfully completed basic curriculum for medical assistant program
Certificate of completion received
National phlebotomy certification received
• Expo (2 years)
• Food Service (4 years)
• Waitress (2 years)
• Manufacturing Experience
• Supervising Experience (2 years)
• Laboratory Experience
• Hotel experience (8 years)
• Front desk (2 years)
• Customer service (10+ years)
• Cleaning Experience 11+ years
• Phlebotomy (1 year)
• Vital Signs (8 years)
• Laundry (11+ years)
• Patient Care (4 year
• Medical Scheduling (4 year)
Certifications and Licenses
Driver's License
Medical Assistant
Presenti
Assessments
Customer Focus & Orientation — Highly Proficient
August 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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