Quality Assurance Product Development
Resume:
Joseph Crawford
Experienced Operations Manager with
Expertise in Quality Assurance and
Product Development
Dedicated professional with extensive experience in operations management, quality assurance, and product development. Seeking to leverage skills in managing operations and improving processes to contribute to a dynamic team as an Operations Manager.
*********************@*****.***
BRIGHTON, MI
Work Experience
Operations
Metropolitan Bread company
January 2024 - July 2024
Operations Managed the B.R.C Program & product specifications Plant Manager
Michigan Bread Company
December 2019 - July 2024 • Taylor
Managing all bakery operations. Ensure that all production lines are running smoothly and efficiently. Identify areas for improvement in the production process and implement changes to enhance productivity and reduce costs. Develop and manage production schedules to meet demand while minimizing downtime. Ensure that all products meet the company's quality standards and regulatory requirements. Regularly inspect products and production equipment to ensure compliance with quality standards. Address any quality issues or defects promptly and implement corrective actions. Manage and lead production staff, including hiring, training, and evaluating performance. Develop Teams : Foster a positive work environment and promote team development and collaboration. Ensure that all staff adhere to safety protocols and industry regulations. Technical Director Managed all product formulas, new product development, nutritional information, and development of our B.R.C.and SQF Food Safety programs. Plant Manager
Michigan Bread Company
January 2020 - January 2024 • MI
Managing all bakery operations.
Technical Director
Michigan Bread Company
December 2019 - December 2020 • MI
Managed all product formulas, new product development, nutritional information, KPI'S SOP's and development and managed our B.R.C. and S.Q.F Food Safety programs. Plant manager/Director of Quality
Brown's Bun Baking Company
January 2018 - December 2019 • Detroit, MI
Managed all bakery operations.
Plant manager/Director of Quality
Browns Bun Baking Company
February 2010 - December 2019 • Detroit
Managed all bakery operations. Oversee the daily operations of the baking plant, ensuring that production processes run smoothly and efficiently. Identify areas for improvement in the production workflow and implement strategies to enhance efficiency and productivity. Manage, train, and mentor plant staff, including bakers, machine operators, and support personnel. Develop and manage employee schedules to ensure adequate coverage and productivity. Oversee the inventory of ingredients and supplies, ensuring that stock levels are adequate and managing reordering as necessary. Monitor inventory levels of finished products and manage distribution and storage. Director of Quality Assurance/Research and new product Development Maintained the company's food safety/security and quality assurance programs. Maintenance, sanitation, pest control, and inspecting incoming ingredients. Responsible for all third-party audits - Sysco, Silkier BRC, SQF and A.I.B. Managed new product development. New products developed included Ciabotta Rolls, Brioche Bread, Bread Sticks, Pan Rolls, Sliders, Biscuit Cinnamon Rolls for Meijer convenience stores, and Deep-Dish Kaiser Roll for A&W
Director of Quality Assurance/Research and new product Development Brown's Bun Baking Company
February 2010 - December 2017 • Detroit, MI
Maintained the company's food safety/security and quality assurance programs. Maintenance, sanitation, pest control, and inspecting incoming ingredients. Responsible for all third-party audits - Sysco, Silkier BRC, and A.I.B. Managed new product development. New products developed included Ciabotta Rolls, Brioche Bread, Bread Sticks, Pan Rolls, Sliders, Biscuit Cinnamon Rolls for Meijer convenience stores, and Deep-Dish Kaiser Roll for A&W Operation's Manager
Sara Lee Grand Rapids MI
June 2006 - February 2010
Managed the manufacturing of bread and buns for fresh delivery, scheduling daily production including dough. Making necessary formula adjustments to provide the best results for machining and quality finished product. Operations Manager
Sara Lee Grand Rapids Michigan
June 2006 - February 2010
Managed the manufacturing of bread and buns for fresh delivery, scheduling daily production including dough. Duties also included making necessary formula adjustments to provide the best results for machining and quality finished product.
Retail Production Manager
Quality Dairy Bakery
September 2003 - June 2006 • Lansing, MI
Managed the manufacturing, finishing, packaging, and distribution of Quality Dairy products to 31 retail stores. Also involved in new product development and improvement, products included Donuts, bread, cake, cream cake, Danish pastry, cookies, and biscuit cinnamon rolls.
Retail Production Manager
Quality Dairy Bakery
June 2002 - June 2006 • Lansing
Managed the manufacturing, finishing, packaging, and distribution of Quality Dairy products to 31 retail stores. Also involved in new product development and improvement, products included Donuts, bread, cake, cream cake, Danish pastry, cookies, and biscuit cinnamon rolls. Quality Assurance/Sanitation Manager Duties included assuring that all products were within specification and up to Quality Dairy standards. Coached, mentored, and trained employees on GMP and HACCP programs. Managed the sanitation department in daily operations, providing a safe and sanitary environment to meet A.I.B. specifications.
Quality Assurance/Sanitation Manager
Quality Dairy Bakery
June 2002 - September 2003 • Lansing, MI
Duties included assuring that all products were within specification and up to Quality Dairy standards. Coached, mentored, and trained employees on GMP and HACCP programs. Managed the sanitation department in daily operations, providing a safe and sanitary environment to meet A.I.B. specifications. Shift Manager
The Bakers Choice Company
August 2000 - June 2002 • Southfield
Responsible for all shift activities including the quality and quantity of all product processing, packaging, and shipping. Products included muffins, brownies, cookies, and coffee cakes. Also involved in new product development and new equipment purchasing.
Shift Manager
The Bakers Choice Company
August 2000 - June 2002 • Southfield, MI
Responsible for all shift activities including the quality and quantity of all product processing, packaging, and shipping. Products included muffins, brownies, cookies, and coffee cakes. Also involved in new product development and new equipment purchasing.
Plant Superintendent
Awrey Bakeries Inc.
April 1980 - August 2000 • Livonia
Plant Superintendent
Awrey Bakeries Inc.
April 1980 - August 2000 • Livonia, MI
Responsibilities included managing all production and quality of baked goods. Directed plant maintenance, sanitation research and development, quality assurance and shipping. Assistant Director of Manufacturing Responsible for all products produced in all manufacturing departments, including 500 employees and 14 supervisors. Department Head Responsible for all products manufactured in five departments : Danish pastry, croissants, donuts, buns, and biscuits. Production Supervisor Responsible for production in the Danish pastry department including supervision of employees. Relief Supervisor Responsible for operations involving the Danish pastry finishing area including packaging equipment. Lead Responsible for the Danish pastry finishing crew and equipment. Advanced knowledge of set-up and operation of individual wrappers, dough boy all pack auto feeds, pillow pack, Shanklin, wrap king, Weldotron. Also advanced knowledge of extruded laminated dough and laminated dough systems, Rademaker, Rondo. Education
Kansas State University
A.I.B. Baking Science and technology residence course January 1995 - June 1996
A.I.B. Baking Science and technology residence course Eastern Michigan University
A.I.B. The Science of Baking course
January 1995 - March 1996
A.I.B. The Science of Baking course
Eastern Michigan University
Associates, A.I.B. The Science
March 1992 - June 1994 • Dearborn, MI
A.I.B. The Science
Skills
Research and Development Pest Control BRC Program Management New Product Development Plant Maintenance Food Safety Machining Product Specifications Process Improvement Team Leadership Scheduling GMP Employee Training Research Supervision Of Employees Product Development Improvement Trained Employees SOPs Quality Assurance Operations Management
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