Public Health Customer Service

EDUCATION

WORK HISTORY

ACTIVITIES

SKILLS

YANESA LABARRIERE

LANCASTER, PA 17601

717-***-**** ******.**********@******.***

Bachelor of Science - Public Health

Temple University // Philadelphia, PA // Expected in June 2024 Biostatistics and Public Health . Health Psychology and Human Behavior IT applications for Health . Substance Use and Society KOP Doulas

Postpartum Doula // Philadelphia, PA // March 2022 to Current Promoted benefits of breastfeeding and offered education on proper positioning, latching and breast care. Provided post-partum counseling for struggling families to increase happiness and health of newborns and mothers. Checked general and mental health and overall comfort of mothers in prenatal appointments. Lancaster Doulas

Postpartum Doula // Lancaster, PA // February 2022 to Current Met with mothers to design individualized birth plans in terms of health concerns, birthing desires and potential problems. Ardene

Sales Associate // Lancaster, PA // June 2021 to January 2022 Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise. Provided positive first impressions to welcome existing, new and potential customers. Trained and developed new hires in company processes, product knowledge, customer service and selling techniques. Moravian Manor

Dietary Aide // Lititz, PA // December 2019 to October 2020 Served meals to residents in accordance with established schedules and dietary procedures. Maintained strict levels of cleanliness for tables, floors and prep areas. UPMC Litiz

Hospital Volunteer // Lititz, PA // October 2019 to January 2020 Provided support and companionship to patients in need of assistance. Assessed patient room and care environment to optimize patient comfort by keeping areas clean Helped clinical staff with in-office procedures by organizing spaces and passing instruments. Leader for Dance Team January 2017- Feburary 2020

Physical Trainer November 2022- Current

Prenatal Care and Infant Care

Medical Records Management and Research skills

Patient Information and Personalized Support

Customer Service and Assistance

Partially fluent in French and Creole

Know basic computer skills and software such as excel