Project Manager Quality Assurance

ROLES

Connected Services Software Integration Engineer - Senior

Purchasing Liaison/ Manager

Proposal Manager

Project Manager

Data Manager

Human Resources

Business Analyst

Subject Matter Expert

Body Systems Audit Coordinator

Quality Assurance Specialist

Quality Assurance Manager

Systems Engineer

Programmer/Analyst

Unix Support Specialist

POS Support Specialist

Field Software Engineer

Independent Consultant

Educator/Job Coach/Corporate Trainer

INFRASTRUCTURE EXPERIENCE

Developed satellite installation protocol for retail pharmacy application, included all documentation and training.

Project Manager for JES2 upgrade

Project Manager for MVS upgrade

Project Manager for Y2K initiatives

Developed & Implemented Disaster Recovery Plan for Cadillac Motor Car Division

Authored specification package for DCX corporate quality system

TOOLS/METHODS

PMBOK body of knowledge

FMEA (Failure Modes Effect Analysis)

SPC (Statistical Process Control)

CMM/CMMi (Capability Maturity Model)

INDUSTRY APPLICATION

Automotive

Information Technology

Retail

Health Insurance

EDUCATION

Master of Business Administration in Finance: Wayne State University, 1997

Bachelor of Arts in Management Information Systems: Walsh College, 1987

Associate of Arts in Business Administration: Macomb Community College, 1984

EXPERIENCE SUMMARY

Senior Project Manager, Business Analyst and Quality Assurance Manager recognized for superior innovation and problem solving skills across multiple industries. Dedicated to driving organizational growth through the implementation of improved technical and operational procedures. A leader through strategic methodologies that include a practical hands-on approach and achievements that consistently exceed objectives by delivering cost effective solutions and adding significant value to businesses, both financially and operationally. A seasoned company representative/interface with vendors and suppliers, who possesses extensive on-the-job experience in the manufacturing and engineering side of a manufacturing enterprise.

SKILLS INVENTORY

Project Management

PMO creation and management

SDLC – Application Development & Deployment

PMBOK body of knowledge

Project Planning including estimations, scope development

Scope, Schedule, Change, Risk and Integration Management

Team Management

Internal and client communications and presentations

Analysis/Design

Business Case Analysis

Root Cause Analysis

IT Liaison to User Community

Resource Loading and Leveling

Business Requirements Gathering

Business Requirements Documentation (BRD)

Software Requirements Specification (SRS)

Joint Application Design (JAD)

Quality Assurance

Test Case/Plan Design

IT Testing Functions

Incident, Problem & Defect Management

Suppler/Vendor Quality/Management

Business Continuity

Automotive manufacturing QA

Used Cp & Cpk to evaluate most critical issues

FMEA, DFMEA, PFMEA

Capability Maturity Model (Level III)

Knowledge of drawing and schematic interpretation, product models, geometric dimensioning and tolerancing

ARCHITECTURE/DEVELOPMENT

Managed several application development projects

Managed adaptive/corrective application enhancements

MANUFACTURING/TOOLING DEVELOPMENT

Conceived, designed, and fabricated quality audit tooling for production audits.

Developed and evaluated proposals for new quality measurement equipment across DCX globally.

Developed Ultrasonic Leak Detection technology.

ADDITIONAL TRAINING

PMP, Project Management Professional

Project Management Institute (PMI),

Expected Exam Date: Spring/Summer 2025

Functional Summary of Experience

Responsible for the design, development, release and continuous improvement of connected system components, sub-systems and features at automotive level quality and within predetermined timing milestones on FCA second generation Uconnect In-Vehicle systems.

Responsible for processing all purchases within the GM Engineering - Active Safety Advanced Development Group.

Drive continuous improvements through change management of Connected Vehicle applications and services

Work closely with the Technical Manager and Product Owner to review the business requirements, and decipher the design details for the solution.

Used SAP extensively to input, monitor, and generate all material and service purchases as they applied to all Autonomous Vehicle Development, & to all development of future safety features and options on future models.

Worked extensively with Engineers and Management to quantify project needs, and to then develop the required purchase.

Worked extensively with internal Purchasing and Finance groups to ensure seamless processing of all requests.

Created and maintained an extensive tracking and reporting function on departmental SharePoint to allow team members easy access to information pertaining to their specific projects and purchases.

Maintained database integrity and security

Developed company policies for data collection and record retention

Maintained detailed records for employees, and created corrective measures where needed.

Worked to design procedures and guidelines to improve overall design and production from cradle to grave using Agile & Waterfall Methodologies. Drove key projects for DaimlerChrysler Manufacturing Quality Group across all plants

globally.

Conceived, designed, and fabricated quality audit tooling for production audits.

Developed and evaluated proposals for new quality measurement equipment across DCX globally.

Developed Ultrasonic Leak Detection technology.

Established measurement criteria for all new DaimlerChrysler product launches.

Worked to provide a standard practice for gathering in-system data to diagnose and link Cause & Effect, to improve; fit, closing effort and sealing quality in a full scale automotive production environment, as well as development of measurement criteria during all product launches.

Traveled to plants as needed to train plant personnel on the BSA system, and the new Corporate Quality Reporting (CQR) System, and to resolve all quality audit issues.

Developed & authored specification package for DCX corporate quality system, combining 3 stand-alone systems and their associated databases into one corporate wide application.

Ensured and launched all new software development & enhancement projects within EDS/General Motors globally meeting CMM Standards.

Executed strategic implementation of optimal uptime of Materials Scheduling System.

Accountable for overall success of projects, from initial identification of requirements through development, testing and support. Primary developer and support specialist for Preference Guidance, Cadillac Information and Ten-Day systems.

Selected as Y2K Project Manager and Coordinator for the Division Disaster Recovery plan and drill, coordinating efforts of global teams.

Optimizer and allocator of inputs necessary to meet pre-defined objectives in project management across all departments.

Worked extensively with all clients to ensure accurate capture of business and design specification, thus ensuring customer satisfaction, and avoiding costly gold plating issues.

Extensive customer/client management, responsible for all timelines and deadlines.

Responsible for interviewing all customers to gather & present specifications. Followed SDLC Methodology using JAD, SRS, and BRD guidelines to develop robust and accurate specifications and requirements.

Chronological Summary of Experience

Percepta – January 2025 – March 2025

Vehicle Programs Specialist – Dearborn, MI

Best Essential Services – October 2019 – August 2024

Project & Data Manager/HR/ Scheduler/Trainer – Harrison Twp., MI

JDM Systems Consultants, Inc. - November 2018 – March 2019

Connected Services Software Integration Engineer – Senior at Fiat Chrysler Automobiles – Auburn Hills, MI

Acro Service Corporation - June 2015 – November 2016

Advanced Technical Development-Purchasing Manager/Representative at General Motors – Warren, MI

Altimetrik - July 2014 –October 2014

Senior Business Analyst at Ford Motor Company – Dearborn, MI

Arrow Strategies - June 2013 –December 2013

Business Analyst & Test Specialist at Blue Cross Blue Shield of Michigan – Detroit, MI

Computer Consultants of America, Inc., August 2001 - October 2006

Project Manager/Body Systems Audit Coordinator at DaimlerChrysler, – Auburn Hills, MI

EDS (General Motors Accounts) June 1995 - May 2001

Systems Quality Assurance Specialist – General Motors Global Programme Development SQA,

Subject Matter Expert – General Motors Global Materials System

Project Manager / Systems Engineer – Cadillac Motor Car Company – Warren, MI

TKJ Consulting - December 2016 – October 20

October r 2014 – May 2015

January 2014 – July 2014

November 2006 – May 2013

Principal/Consultant – Sterling Heights MI

Areas of Expertise:

Business Analyst

Project Manager

Automotive Consultant/Quality Change Engineer

Field Software Engineer

Consultant

Coach/Educator/Mentor

I always have professional contacts that require additional or special help on one-off projects or assignments. I have always worked with them either after hours when fully employed, or during the times between assignments. Only periods of full-time activity are documented on this CV.

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