Relationship building, Verbal and Communication,vitality
Resume:
LORI KNIGHT
Shenandoah, IA *****
**********@*.***
Professional Summary
Versatile, energetic professional with excellent social skills and 20+ years of experience in human resources, management, and paraprofessional roles. Skilled in payroll administration, employee orientation, and benefits management. Proven ability to develop loyal business relationships and manage volunteers. Proficient in Microsoft Word and Excel software and skilled in event planning. Authorized to work in the US for any employer
Work Experience
Gift Shop Manager
Shenandoah Medical Center-Shenandoah, IA
December 2020 to January 2025
• Purchased, marketed and displayed all merchandise including gift items, snacks and beverages
• Managed up to twelve volunteers to help staff the gift shop Monday through Friday, 8 am to 4 pm
• Implemented a Point of Sale system
• Coordinated Events such as retirements
• Created an Inventory of all merchandise
• Served on hospital activity committees
Human Resource Coordinator
Nishna Productions, Inc.-Shenandoah, IA
May 2019 to December 2020
Perform Human Resource duties including posting job openings, performing reference and background checks., scheduling employee physicals and drug screens, training new hires, managing all benefits, tracking Worker's Compensation claims and Work Comp and OSHA reports, and completing other quarterly and annual reports. In addition, have taken over bi-weekly client and employee payroll administration.
Have consistently worked on updating forms, streamlining filing and better utilizing ADP software as well as asking for more responsibilities. Serve on the Engagement Committee, helping plan, promote and implement an annual employee appreciation week and other employee and client activities throughout the year.
Co-Owner/Assistant Manager
The Pizza Ranch-Red Oak, IA
September 2005 to August 2019
Started Red Oak Pizza Ranch franchise with my husband. Assisted with construction decisions and was solely responsible for purchasing and organizing all interior decoration. Performed all recruitment and hiring as well as advertising and other marketing involving area businesses and schools. Paraprofessional
Shenandoah Community Schools-Shenandoah, IA
October 2016 to May 2019
Worked with multiple students with a wide variety of Individual Learning Plans in grades nine through twelve. Guided them to improve their study habits, time management and relationship building. Encouraged them to succeed in the classroom as well as in the community. Donor Recruitment Representative
Ameican Red Cross-Omaha, NE
January 2008 to September 2016
Responsible for over sixty accounts in Southwest Iowa. Managed volunteers ranging in age from high school students to retired adults, helping them coordinate successful blood drives in their schools, businesses and communities. Communicated with local media including chambers, newspapers and radio stations to promote blood drives. Garnered over $25,000 annually in Red Cross scholarships for high school students in my territory.
Education Specialist
Iowa Jobs for Americas Gradutes-Shenadoah, IA
August 2006 to January 2008
Counseled at-risk high school juniors and seniors, helping them overcome barriers at home and in school. Taught curriculum related to job and life skills, encouraging successful completion of high school and entrance into secondary education and/or employment. Collaborated with community civic and business leaders, inviting them to the classroom to share their field of expertise, conduct mock interviews and offer encouragement and advice. Assisted students in job shadow opportunities and in finding part-time employment. Helped facilitate an e-mail based mentoring pilot program between community leaders and students.
Teller
First Heritage Bank-Shenadoh, IA
March 2006 to September 2006
Duties included providing customer service in all areas of banking to clients and balancing a cash drawer daily. Also assisted in advertising/marketing strategies. Education
2.5 years in Fashion Merchandising
Iowa State University - Ames, IA
1980 to 1983
Husband transferred during junior year, did not complete degree. Skills
• Workers' Compensation
• Attention to detail (10+ years)
• Accounts Payable (10+ years)
• Accounts Receivable (10+ years)
• Employee Orientation
• Human Resources
• Ability to develop loyal business relationships (10+ years)
• Experience Working With Students
• Human Resources Management
• Benefits Administration
• Payroll (10+ years)
• Event Planning
• Personable and friendly (10+ years)
• Recruiting
• Strong written and verbal communication skills (10+ years)
• Resourceful and reliable (10+ years)
Groups
M.A.Y. Mentoring
September 2012 to Present
Board member, mentor of a 15 year old girl, and currently serve as an e-mentor to 3 high school freshmen. Relay for Life
October 2002 to Present
Co-chair for Community Champion committee. Co-chair of the Survivor Committee the past two years. Team captain and chair of gift and fundraising committees in the past. Koral Board
July 2015 to May 2021
Board member and past Secretary.
Green Hills AEA Advisory Committee
August 2018 to August 2019
Serve as a parent representative and student advocate. Shenandoah Booster Club
May 2016 to May 2019
Member and volunteer
Rotary International
April 2004 to September 2016
Active member, served as President for fiscal year 2012/13. Past chair of the Publicity committee submitting weekly articles to the Valley News. Currently serving on the Youth and Special Projects committee.
American Red Cross
January 1999 to January 2008
Volunteered and then became volunteer coordinator of Shenandoah's community blood drives, organizing up to eight blood drives per year.
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