Customer Service Crew Member
Resume:
quante howard
McDonough, GA *****
********@******.***
Work Experience
Clicklist Associate
krogers-McDonough, GA
March 2024 to September 2024
Hello, in order pick up I load / unload orders that are placed via krogers app & I also shop for the customers
& when i’m done I station the orders in there designated areas . Assembling customers on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pickup & ensures ambient groceries and frozen ones are in the right place
Utility Clerk
krogers-McDonough, GA
March 2024 to September 2024
Greeting customers, identifying their needs, and providing prompt and courteous assistance, helping customers find what they are looking for, loading / emptying customers carts, cleaning around the store ! Also I stock merchandise in retail environments & Sweeping floors, keeping the store clean, and handling damaged or spoiled products .
Crew Member
Pizza Hut-Atlanta, GA
December 2023 to February 2024
greeting customers, taking orders at register, helping customers with problems & standard recipes and direction to prepare food; memorize, record, and comprehend menu items, abbreviations, plate appearance, and portions.
• Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
• Efficiently operated cash register, accurately handling transactions and providing correct change to customers
• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
• Assisted in inventory management by monitoring stock levels and notifying supervisor when supplies needed replenishment
• Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
• Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints
• Adhered to company policies regarding food handling, storage, preparation, and presentation at all times
• Contributed to a positive work environment by fostering teamwork among crew members through effective collaboration
• Proactively addressed customer concerns or complaints, resolving issues promptly to ensure customer satisfaction
• Demonstrated strong communication skills by effectively conveying information about menu items to customers
• Prepared food items according to established recipes and portion sizes, maintaining high quality standards
Warehouse Worker
wen georgia llc
October 2023 to December 2023
• Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
• Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
• Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
• Utilized computer systems to track inventory levels, update stock locations, and generate shipping labels
• Operated forklifts and other warehouse equipment to safely load, unload, and transport materials Crew Member
McDonald's-Atlanta, GA
April 2023 to August 2023
My role at Mcdonalds was to clean, stock, cook, work the cash register & provide great customer service with a smile .
Sales Associate
Kohl's-Atlanta, GA
April 2022 to July 2022
My role at Kohl’s was to provide excellent customer service, restock products and some times work the cash register on busy days .
• Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques
• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
• Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
Education
GED
Skills
• Sales management
• Retail math
• Customer service
• Basic math
• Load & unload
• Warehouse experience
• Pet Sitting
• Phone etiquette
• Front desk
• Stocking
• Analysis skills
• Serving
• Cash register
• Upselling
• Management
• Retail sales
• Food handling
• Merchandising
• Hotel experience
• Babysitting
• Night audit
• Pet Care
• Typing
• Cash handling
• Leadership
• Hospitality
• Cooking
• Restaurant experience
• Childcare
• Computer skills
• Guest services
• Sales
• Communication skills
• Organizational skills
• Inventory control
• Retail management
Certifications and Licenses
Driver's License
Present
Food Handler Certification
Additional Information
I’m very energetic, friendly, fun, enthusiastic, responsible, hardworking & punctual !
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