Human Resource Manager (include HRIS), Talent & Leadership Development
Resume:
Billie Baber – Page *
Billie Baber
Denver, CO 80204
******.*****@*****.***
Announcement Number: Veteran Program Specialist
CAREER SUMMARY:
Dedicated and results-oriented HR and Leadership Development professional with over 26 years of experience in the United States Air Force. Renowned for spearheading transformative initiatives that drive organizational excellence and elevate team performance. Advanced analytical skills to dissect complex business challenges, employing strategic thinking and innovative problem-solving techniques to implement practical solutions and proactively mitigate potential future issues. Dynamic and accomplished Command Chief Master Sergeant and seasoned personnelist with extensive experience serving as a senior enlisted advisor and strategic liaison between Air Force leadership, Airmen, and the broader civilian community. Expert in advocating for the welfare, readiness, and professional development of enlisted personnel, while building collaborative partnerships with local agencies, community organizations, and base leadership to ensure holistic support for Airmen and their families. Known for exceptional communication and interpersonal skills, with a proven track record of influencing senior leadership and cultivating top-performing teams. Advocate for and support the needs of veterans, including seriously wounded, ill, and injured service members transitioning to civilian life. Contributed to programs such as the Air Force Wounded Warrior Program, which provides comprehensive non-medical care, recovery coordination, and reintegration services for veterans and their families. Demonstrated expertise in navigating benefits, entitlements, and resources to foster resilience and independence among transitioning Airmen and Guardians. Delivered over 7 years of expert instruction as a Professional Military Education Instructor, designing, developing, and facilitating comprehensive training programs for diverse adult learners across the Air Force. Specialized in curriculum development, leadership training, and operational readiness, utilizing innovative instructional methodologies to enhance learning outcomes and mission effectiveness.
Certified Air Force Victim Advocate with 14+ years of experience supporting military personnel. Skilled in counseling, crisis intervention, victim advocacy, and program management. Experience in trauma-informed care and violence prevention. Committed to creating a culture of dignity and respect within military organizations. PROFESSIONAL EXPERIENCE:
Independent Contractor, Institute for Leadership and Strategic Foresight Senior Consultant, Curriculum Development/Instructional Design, Leadership/Training SME February 2023 – Present Supervisor’s Name and Contact: Timmothy Dickens, 210-***-****
● Established the Institute for Leadership Excellence at Washington University St. Louis by spearheading the Leadership and Development initiative to drive leadership growth and development across the organization.
● Designed and launched comprehensive leadership curricula for faculty and staff by serving as a critical liaison between human resources, business partners, and university leaders to align training with organizational goals.
● Collaborated with subject matter experts to ensure the accuracy and relevance of leadership programs, integrating diverse perspectives to create impactful learning experiences.
● Developed and implemented 20 dynamic leadership programs tailored to emerging, mid-level, and executive leaders and applied advanced instructional design methods and adult learning theories to maximize engagement and effectiveness.
● Pioneered the creation of three new leadership programs that addressed varying levels of leadership.
● Researched and evaluated innovative instructional materials and technologies and ensured the curriculum remained cutting-edge and responsive to the evolving needs of diverse learners. 960th Cyber Space Wing Joint Base San Antonio Lackland Air Force Base, TX Senior Advisor/Command Chief Master Sergeant, U.S. Air Force: 960th Cyberspace Wing July 2021 - January 2023 Billet Grade: CMSgt/E9 Supervisor’s Name: Richard Erredge, 651-***-****
● Served as the trusted leader/advisor to the commander, oversaw and facilitated programs including relocation assistance non-medical counseling, personal and family life education, Personal Financial Management (PFM), deployment assistance, and transition support, and guidance on maintaining work center cohesion and readiness. Billie Baber – Page 2
● Facilitated rapid access to specialized mental health and addiction treatment for service members by establishing and maintaining a partnership with the local Warriors Heart treatment facility, a center dedicated to supporting military personnel and veterans with PTSD, substance abuse, and co-occurring psychological conditions.
● Collaborated with local base and city medical, law enforcement, and other support services personnel to create courses covering harassment/violence prevention, diversity and inclusion, and professional ethics.
● Cultivated professional relationships across San Antonio with chambers of commerce, Veterans' groups, and political appointees to strengthen community ties and military support.
● Led 1,348 Airmen through a critical Information Warfare crisis and enabled reserve units to counter cyber threats and safeguard U.S. interests in Ukraine and Afghanistan.
● Leveraged strategic marketing and outreach efforts to expand candidate pools, enhance diversity, and support mission readiness. Regularly assessed recruiting metrics and best practices to meet evolving force requirements.
● Directed and advised on recruiting initiatives, collaborating with Air Force Recruiting Service and senior leadership to identify, develop, and implement strategies for attracting and retaining top talent across the Total Force. HQ Air Reserve Personnel Center Buckley Space Force Base, CO Manager/Command Chief Master Sergeant, U.S. Air Force October 2019 - July 2021 Billet Grade: CMSgt/E9 Supervisor’s Name and Contact: Kelly Smiley, 210-***-****
● Served as the trusted leader/advisor to the commander to prevent harmful behaviors such as sexual assault cases, domestic violence, substance abuse, child abuse, and suicide, providing expert recommendations for case resolutions, insights on victim-centered approaches, and guidance on maintaining work center cohesion and readiness.
● Sitting member of the Air Force Community Action Board (CAB), collaborating with senior leaders and multi-agency representatives to identify, address, and resolve individual, family, and community issues impacting force readiness and quality of life.
● Supervised records and data management for 1.3 million Air National Guard and U.S. Air Force Reserve personnel while advising executive management on personnel administration and managing HR priorities, training, mission readiness, and quality of life for over 450 total force personnel.
● Cultivated professional relationships across Denver with chambers of commerce, Veterans' groups, and political appointees to strengthen community ties and military support. HQ Air Reserve Personnel Center Readiness and Integration Organization Buckley Space Force Base, CO Regional Manager/Group Superintendent (Headquarters), U.S. Air Force: Individual Reservist June 2018 - October 2019 Billet Grade: CMSgt/E9 (Management and Program Analysis) Supervisor’s Name and Contact: Kelly Smiley, 210-***-****
● Planned and integrated reserve force activities into active-duty missions to meet Air Force objectives while supporting 10K reserve personnel worldwide.
● Led cross-functional teams to deliver targeted training, streamline user adoption, and ensure seamless integration of new digital processes, resulting in enhanced efficiency, data accuracy, and user satisfaction across the Total Force.
● Developed and led the strategic initiative to transition training and finance operations to the Air Force Total Force Service Center Call Center, centralizing support for over 12,000 customers, reducing expenses by $1M annually. HQ Air Reserve Personnel Center Future and Systems Operations Directorate Buckley Space Force Base, CO Manager/Superintendent, U.S. Air Force: Air Reserve February 2014 - June 2018 Billet Grade: CMSgt/E9 (Management and Program Analysis) Supervisor’s Name and Contact: Richard Erredge, 651-***-****
● Planned and executed payroll and personnel management programs and strategies for the Air Force Reserve and the Air National Guard while supervising a team of 40 service members and civil service employees responsible for planning and policy management for 400K personnel worldwide.
● Acquired specialized training from civilian contractors for total force System Requirements Analysts, which was later adopted Air Force-wide.
● Served as the Air Force Reserve and Air National Guard representative in ongoing improvements to the new performance evaluation system.
EDUCATION
● Master of Public Administration, in progress Tarleton State University Stephensville, TX
● Bachelor of Science, Human Services Wayland Baptist University Plano, TX 2013
● Associate of Science, Instructional Systems Design & Military Science Community College of the Air Force Montgomery, AL 2005
● Associate of Arts, Human Resource Management Community College of the Air Force Montgomery, AL 2002
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