Customer Service Sales Agent

LUNGILE KHUMALO'S

CURRICULUM VITAE

PERSONAL DETAILS:

Name(s) : Lungile Andiswa

Surname : Khumalo

Identity Number : 001**********

Gender : Female

Address : Main Road, Pietermaritzburg

Postal Code : 3201

Nationality : South African

Race : African

Languages : English And IsiZulu

Attributes : Diligent & Assertive. Willing To Learn Flexible & Able To Work Under Pressure Good Communication Skills Driving License. : None

Hobbies : Reading Novels, Listening To Music, Socialising, Self Development. CONTACT DETAILS:

Cell Phone Number : 074*******

Email Address : ****************@*****.***

ACADEMIC HISTORY:

Northbury park Secondary School

Highest Grade Attended : 12 (Matric)

Subjects : IsiZulu (Home Language), English (First Additional Language), Math’s Literacy, Life Orientation,

Geography, Life Sciences, Drama.

Year : 2013 - 2018

IMPUCUZEKO TRAINING AND SKILLS DEVELOPMENT

Course : Film & TV Production

Level: NQF Level 4

Duration : 12 months

Year : 2019 - 2020

EMPLOYMENT HISTORY:

REAL PROMOTION( VODACOM FIBRE

Duration: 1 year

Responsibilities: Doing outbound sales and being a field agent and doing door to door sales signing people for Fibre

Reason for leaving- Contract ended

Year:2021-2022

Ignition Group (Call Centre)

Duration: 7 months

Responsibilities: sales agent doing outbound calls for Vodacom Upgrades and Vodacom Migration

Year-2022-2023

REWARDSCO (VODACOM)

Duration :5 Months

Responsibilities: sales agent doing inbound calls for Vodacom Upgrades, retaining customers and customer service

Year: 28 August 2023 – 15 December 2023

CHECKMART GROCERY STORE (DURBAN)

Duration: 6 months

Responsibilities: Merchandiser, making sure that shelves are stocked and products are priced correctly.

Year:26 February 2024- 2 July 2024

Clothing Junction (Retail)

Duration :4 months

Responsibilities: Floor Assistant, assisting customers and offering customer service, handle customer inquiries, receive, unpack, and arrange new shipments, and ensure shelves are well-stocked

Year: 7 October 2024-10 January 2025

References

M. F.E.T M. Campus : 033-***-**** (Office)

Imphucuzeko T&S Dev. : 071-***-**** (Lecturer)

Real Promotion (Vodacom)Team Leader -Abongwe: 064******* Ignition Group:031-***-****

Rewardsco( Manager)-064*******

CheckMart Manager-Savesh-074*******

Clothing Junction -Manager-084*******

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