Carolyn Mcfadden
Suffolk, VA 23433
Phone: 610-***-****
Emai: ****************@*****.***
Objectives
Experience
To find an exciting position in the Healthcare Information Industry that will utilize my education and experience.
July 2015-
Jan. 2024
Optum/ United Health Group
Sales of Medicare Plans.
Claim associate answering both billing and insurance claim questions in call center.
Take payments on policies.
Oct. Patient Care Associate St. Luke’s Hospital
1996-
Feb.
2007
June 1993-
Oct. 1994
Reviewed, documented paper medical records for completeness.
Transcribed physician orders from paper to computer.
Processed electronic medical records intended for information such as physician’s orders and instructions.
Ten years of experience with phlebotomy and EKG.
Performed and recorded temperature, blood pressure, pulse and respiration rates.
Nurse Aide: Holy Family Manor
Direct care of elderly patients in nursing facility.
Charted patient care and vital signs on medical records
May 1989 to Dec 1993
Mental Health Tech: Community Service Group
Assisted in providing self- care training and therapeutic treatments mentally disabled in a home environment.
Executed the daily operation of facility.
Reinforced positive behaviors and promoted social interaction with the community during outings.
Gave medications as prescribed by a physician.
Education
Computer
Skills
Private Industry Council: Clerical Course Cert. 1982
Holy Family Manor: Nursing Aide Cert. 1995
Northampton Community
College: General Studies. 1996
Lehigh Carbon Community
College Health Information Technology. 2014
Access, PowerPoint, Outlook, Excel, and Microsoft Word 2010.
CPT, HCPCS, iCD-9 Coding
Volunteer Work
Organized and managed fund raising for Fellowship Second Baptist Church Youth Camp.
Volunteered with the Salvation Army’s food bank.