Product Owner Software Engineering
Resume:
Muhammad Abubakar Khawaja
347-***-**** ******************@*****.*** New york City,NY
PROFESSIONAL SUMMARY
●12 + years of robust background in software engineering and a dedication to Agile principles, I have honed my skills as a Product Owner to effectively guide complex software projects from ideation to fruition.
●My technical expertise allows me to communicate fluently with development teams and stakeholders alike, ensuring a clear vision and shared understanding.
●Made Project Charters, BRD, FSD, TSD for several projects and got approvals from the stakeholders.
●In my current role, I successfully managed product backlogs & prioritized initiatives that have led to a 30% increase in customer retention.
●Deep understanding of RTP and FedNow requirements, operating rules, and format specifications.
●Experience translating client needs into business and technical requirements.
●Manage the implementation and launch of RTP and FedNow to support US market clients.
●Understand and actively manage the risks associated with instant payments products.
●Worked closely with UX/UI for enhancing the user experience on site.
●Experience in Project Management tools like HP PPM, CA Clarity, Plainview PPM, MS Project and JIRA.
●Hand-on with AWS services EC2, S3, Lambda, RDS, API Gateway, DynamoDB,Glue, EMR,SDK,SQS,SNS.
●I have utilized JIRA for managing sprint planning, backlog prioritization, and tracking dependencies between DevOps, UI/UX, and engineering teams.
●Written artifacts like Business Requirements Document (BRD), Functional Specifications Document (FSD).
●Developed Spring Boot Applications using Microservices and Synchronous protocols like Java/REST.
●I created automated workflows, integrated Jira with Confluence and Azure DevOps, and built custom dashboards to monitor feature progress and KPIs.
●Managed complex business and IT initiatives across Capital Markets, Credit Risk, SBFE, Small Business Lending, Consumer Lending, Retail Credit Reporting
●Built reactive RESTful Microservices using Java 17 and Java frameworks Spring Boot, Spring Web
●Expertise in Microservice using Spring, Spring Boot, Spring Cloud to develop loosely coupled processes.
●In Figma, I collaborated with UI/UX teams to design interactive prototypes and wireframes, ensuring stakeholder approvals and maintaining design system consistency.
●My UI/UX expertise includes conducting user research, usability testing, and optimizing navigation for enterprise apps while ensuring WCAG compliance and accessibility.
●I also leveraged A/B testing and analytics to enhance the overall user experience and product adoption.
●Actively manage the P&L of instant payments products, ensuring full visibility to costs and ROI
●Has good knowledge in the domains of Insurance, Finance and Banking.
●Developed various documentation including ERP and EXP.
●Experience using various PEGA frameworks CPM, CPMI and Industry Insurance Framework.
●Defined the architecture strategy and overall vision for Pega implementations.
●Participating in any new upcoming projects discussions with the client, business and product management teams and providing my inputs from PEGA IT side.
●I work closely with cross-functional teams to align business goals with user needs, ensuring a cohesive strategy.
●I specialize in Agile and Scrum methodologies, focusing on iterative development, continuous improvement, and delivering high-quality products that meet evolving business requirements.
●My approach is collaborative: I thrive on building strong relationships with my team, fostering an environment of transparency and mutual respect.Under my leadership, we have successfully launched multiple high-impact software solutions that have streamlined operations and improved customer experiences.
● I take pride in my ability to manage product backlogs, prioritize tasks, and keep projects on track, even under tight deadlines.I am an active participant in the Agile community, regularly attending meetups and conferences to stay abreast of the latest trends and best practices. I also enjoy contributing to online forums and writing articles to share my insights on effective product ownership within the software industry.
Technical Skills:
●Product Management / Product Owner: UX, UI, Backlog management, Sprint planning, Sprint retrospective, Backlog grooming, EPICS to user stories, Story Mapping, Release management, Product roadmap development, Wireframes, and UML.
●Tools: Google Analytics, Adobe Analytics, JIRA, Confluence,Tealium, Optimizely, Dynamic Yield, SQL Server, Oracle, Trello, Figma, Balsamiq, Java, JavaScript, HTML, CSS, Charles proxy, Selenium, Maven, GIT, Jenkins, Quality Center, RabbitMQ/WebSphereMQ, Postman, SoapUI, WinSCP, Cyberduck, Licecap.
●BPM Tools: PegaRULES Process Commander 3.x, 4.x, 5.x, 6.x, 7.x, installations, upgrades and development
●Methodologies & Frameworks: Experience in Traditional Waterfall, Agile Scrum and Scaled Agile Framework (SAFe). Knowledgeable about Kanban, Extreme Programming and Spiral methodologies
●Core skills:Product management and strategy, Product Roadmap, User Stories, User experience, User journeys, Wireframing, Competitor analysis and Market research, Agile development (Scrum and Kanban) QA, UAT
●Business Skills: Product Management, Project Planning, Resource Scheduling, Project Scheduling and Project Budgeting, Change Management, Risk management, Impact Analysis, Product Strategy and JAD sessions, SWOT Analysis
●Reporting & Data Analysis Tools: Microsoft Excel,, Ms Word Micro strategy, SPSS
●Databases: MySQL Server 2005, Oracle 11i, Oracle 10g
●Testing Tools: HP Application Lifecycle Management (ALM)/ Quality Center (QC), Load Runner, Selenium, A/B testing.
Client: Amex,New York, NY-US Jan 2022 – present
Technical Product Manager
Responsibilities:
●Owned the Product Backlog and Release plan for the User Experience, design and integration elements of the mobile app consisting of EPIC - Payment feature; notification and other minor enhancements.
●Created Product Roadmap by working with the Lead Product Owner and other relevant stakeholders;
●Managed Scope creep to launch the application according to schedule by creating a detailed project plan.
●Planned product release based on fixed time method and predicted possible risks management and must need elements and features to be built to achieve the goals.
●Written artifacts like Business Requirements Document (BRD), Functional Specifications Document (FSD).
●Made Project Charters, BRD, FSD, TSD for several projects and got approvals from the stakeholders
●Developed various documentation including ERP and EXP.
●Managed complex business and IT initiatives across Capital Markets, Credit Risk, SBFE, Small Business Lending, Consumer Lending, Retail Credit Reporting.
●Solid Equity Derivatives product knowledge with a good understanding of Options, Equity Swaps, Variance Swaps and other commonly traded derivatives
●Experience working with complex payout calculations
●Detailed experience and understanding of trade lifecycle
●Solid understanding of operational risks, ability to spot and articulate issues to senior stakeholders, and escalate in a timely manner.
●Built reactive RESTful Microservices using Java 17 and Java frameworks Spring Boot, Spring Web
●Deep understanding of RTP and FedNow requirements, operating rules, and format specifications.
●Experience translating client needs into business and technical requirements.
●Manage the implementation and launch of RTP and FedNow to support US market clients.
●Understand and actively manage the risks associated with instant payments products.
●Actively manage the P&L of instant payments products, ensuring full visibility to costs and ROI.
●Worked closely with UX/UI for enhancing the user experience on site.
●Hand-on with AWS services EC2, S3, Lambda, RDS, API Gateway, DynamoDB,Glue, EMR,SDK,SQS,SNS.
●I have utilized JIRA for managing sprint planning, backlog prioritization, and tracking dependencies between DevOps, UI/UX, and engineering teams.
●I created automated workflows, integrated Jira with Confluence and Azure DevOps, and built custom dashboards to monitor feature progress and KPIs.
●In Figma, I collaborated with UI/UX teams to design interactive prototypes and wireframes, ensuring stakeholder approvals and maintaining design system consistency.
●Experience in Project Management tools like HP PPM, CA Clarity, Plainview PPM, MS Project and JIRA
●Expertise in Microservice using Spring, Spring Boot, Spring Cloud to develop loosely coupled processes.
●My UI/UX expertise includes conducting user research, usability testing, and optimizing navigation for enterprise apps while ensuring WCAG compliance and accessibility.
●I also leveraged A/B testing and analytics to enhance the overall user experience and product adoption.
●Has good knowledge in the domains of Insurance, Finance and Banking.
●Acted as an ambassador and created PRD and other required documents for newly developed features.
●Planned sprints by ensuring user stories are “ready” for development with defined acceptance criteria.
●Led the Backlog grooming sessions in collaboration with dev teams for story splicing and breaking down EPIC into executable user stories, reducing complexity, and size.
●Participated in Daily Stand-Ups to understand the progress/ impediments for assessing the possible risk management
●Created a risk register to log issues related stakeholder, and technical debt implemented solutions such as time boxed code spikes, pair programming, and stakeholder matrix for smoother launch.
●Gathered requirements from business owner, stakeholders and wrote user stories, epics in collaboration with the development team, breaking stories into executable and estimable tasks.
●Extensive knowledge in Pega V7.1.6 like Pega 7 Express, Split Schema, Reporting, Performance Analysis, UI design, Case Management, Designer Studio.
●Participating in any new upcoming projects discussions with the client, business and product management teams and providing my inputs from PEGA IT side.
●Consistently reprioritize the Product backlog for maximizing business value or return on investment (ROI) on the developmental effort.
●Prioritized stories based on MoSCoW and Kano model and created a customized Decision making matrix taking, business value, technical issues, release planning and financial aspect into account.
●Identified technology trends in mobile space trends and implemented features such as expandable UI.
●Led the ideation, design, development, and deployment of new user experience and user interface specifications.
●Worked with the Scrum Development team to come up with Acceptance Criteria for the Product Backlog Items
●Constantly kept stakeholders involved with timely and relevant updates through the entire lifecycle
●Partnered with design and development teams to articulate product needs, refine as needed, and drive efficient and effective progress.
●Worked with other Product Owners to align the goals of the product and made sure that the dependencies were addressed before releases
Environment:
Agile Scrum, MS Project, Java 08/09/17,Nodejs, Reactjs Microsoft Visio 2013, JIRA, Web services- SOAP/REST, Android.
Client:Morgan Stanley– Chicago, Illinois -US Jan 2018 – Dec 2021
Technical Product Manager
Responsibilities:
●Led the Backlog grooming sessions in collaboration with dev teams to break down and reduce the complexity of EPIC so it could be understood, measured and independent.
●Owned product backlog to implement the release plan according to the scheduled releases.
●Helped build the Product Roadmap by working with the Lead Product Owner and other relevant stakeholders; managed the triple constraints of scope, schedule and cost for the project.
●Written artifacts like Business Requirements Document (BRD), Functional Specifications Document (FSD)
●Made Project Charters, BRD, FSD, TSD for several projects and got approvals from the stakeholders
●Executed Product management vision of developing a modernized web application feature by planning Sprints and evaluating product progress by measuring progress through burn down charts.
●Experience in Project Management tools like HP PPM, CA Clarity, Plainview PPM, MS Project and JIRA.
●Developed various documentation including ERP and EXP.
●Worked closely with UX/UI for enhancing the user experience on site.
●I have utilized JIRA for managing sprint planning, backlog prioritization, and tracking dependencies between DevOps, UI/UX, and engineering teams.
●I created automated workflows, integrated Jira with Confluence and Azure DevOps, and built custom dashboards to monitor feature progress and KPIs.
●Hand-on with AWS services EC2, S3, Lambda, RDS, API Gateway, DynamoDB,Glue, EMR,SDK,SQS,SNS.
●Built reactive RESTful Microservices using Java 17 and Java frameworks Spring Boot, Spring Web
●Expertise in Microservice using Spring, Spring Boot, Spring Cloud to develop loosely coupled processes
●In Figma, I collaborated with UI/UX teams to design interactive prototypes and wireframes, ensuring stakeholder approvals and maintaining design system consistency.
●Solid Equity Derivatives product knowledge with a good understanding of Options, Equity Swaps, Variance Swaps and other commonly traded derivatives
●Experience working with complex payout calculations
●Detailed experience and understanding of trade lifecycle
●Solid understanding of operational risks, ability to spot and articulate issues to senior stakeholders, and escalate in a timely manner
●My UI/UX expertise includes conducting user research, usability testing, and optimizing navigation for enterprise apps while ensuring WCAG compliance and accessibility.
●I also leveraged A/B testing and analytics to enhance the overall user experience and product adoption.
●Deep understanding of RTP and FedNow requirements, operating rules, and format specifications.
●Experience translating client needs into business and technical requirements.
●Manage the implementation and launch of RTP and FedNow to support US market clients.
●Understand and actively manage the risks associated with instant payments products.
●Actively manage the P&L of instant payments products, ensuring full visibility to costs and ROI
●Has good knowledge in the domains of Insurance, Finance and Banking.
●Epic estimation prioritization by teams and rollup to program level visibility and managing WSJF (Weighted Shortest Job First) process
●Communicated with stakeholders across the board, including customers, business managers, and the development team to make sure the goals are clear and the vision is aligned with business objectives
●Prioritized product backlog by assessing sprint reviews, technical debt to maximize business value.
●Managed a team of engineering and designers to build and ship a minimum viable product (MVP).
●Led a scrum team of 7 developers specializing in web, backend and API development to break EPICS into measurable user stories and tasks, helping business to predict risks management plan.
●Created a risk management register to log issues related stakeholder, and technical debt implemented solutions such as time boxed code spikes, pair programming, and stakeholder matrix for smoother launch.
●Gathered requirements from business owner, stakeholders and wrote user stories, epics in collaboration with the development team, breaking stories into executable and estimable task.
●Elicited requirements using Interviews, JAD Sessions Document Analysis, Business Process Descriptions, Use Cases, Competitive Product Analysis, and/or Requirements Workshops
●Lead our SCRUM team to deliver 100% of our sprint and release commitments on-time
●Evaluate new and existing feature enhancement requests based on market demand, ROI and client impact. Collaborate with Dev/QA leads during product development.
●Works closely with Product team and other stakeholders to understand the business objectives and actual results of the work
Environment: MS Project, JIRA, Bootstrap, Java, Java 08/09/17,Nodejs, ReactjsJSP, HTML5, CSS3, JavaScript, Balsamic
Client: Fidelity Investment -NY Dec 2012 – Dec 2017
Technical Product Manager
Responsibilities:
●Managed a team of 30 onshore and offshore teams developing Account Summary Micro service.
●Created project plans, WBS, Quality management plans, stakeholder management and release plans.
●Participating in any new upcoming projects discussions with the client, business and product management teams and providing my inputs from PEGA IT side.
●Hand-on with AWS services EC2, S3, Lambda, RDS, API Gateway, DynamoDB,Glue, EMR,SDK,SQS,SNS.
●Deep understanding of RTP and FedNow requirements, operating rules, and format specifications.
●Experience translating client needs into business and technical requirements.
●Worked closely with UX/UI for enhancing the user experience on site.
●I have utilized JIRA for managing sprint planning, backlog prioritization, and tracking dependencies between DevOps, UI/UX, and engineering teams.
●I created automated workflows, integrated Jira with Confluence and Azure DevOps, and built custom dashboards to monitor feature progress and KPIs.
●Written artifacts like Business Requirements Document (BRD), Functional Specifications Document (FSD)
●Made Project Charters, BRD, FSD, TSD for several projects and got approvals from the stakeholders
●In Figma, I collaborated with UI/UX teams to design interactive prototypes and wireframes, ensuring stakeholder approvals and maintaining design system consistency.
●My UI/UX expertise includes conducting user research, usability testing, and optimizing navigation for enterprise apps while ensuring WCAG compliance and accessibility.
●I also leveraged A/B testing and analytics to enhance the overall user experience and product adoption.
●Manage the implementation and launch of RTP and FedNow to support US market clients.
●Understand and actively manage the risks associated with instant payments products.
●Built reactive RESTful Microservices using Java 17 and Java frameworks Spring Boot, Spring Web
●Actively manage the P&L of instant payments products, ensuring full visibility to costs and ROI
●Has good knowledge in the domains of Insurance, Finance and Banking.
●Worked with various stakeholders from ideation through delivery and roll-out of the products
●Created a risk registry to predict possible dependency risk and developed resolutions to mitigate them.
●Monitored and controlled constraints of scope, resources and time by setting baselines in Project lifecycle.
●Defined milestones for the project implementation timelines and defined KPIs to measure success.
●Worked with API Architects, backend teams, QA and BA members to plan release and allocate resource
●As Scrum Master, coached the team on the Scrum framework, practices and execution of Scrum;
●Worked with various Product Owners/Product Managers to reprioritize the Product Backlogs
●Resolved the impediments and remove blockers for my teams through consultation and escalations
●Created and maintained the Burn-up and Burn-down charts and presented them to the management
●Facilitated various Scrum ceremonies like Daily Stand-up, Sprint Planning, Sprint Review meeting and Sprint Retrospective meeting
●Efficiently facilitated estimation techniques such as Planning Poker, T-Shirt sizing, and Bucket System prioritization techniques such as KANO Model, Prune the Product Tree, and MoScoW.
●Worked with other Scrum Masters to manage the dependencies and to ensure progress of the teams.
●Worked with multiple business units to actively manage the execution of scoped projects along with the assembly.
Environment:
Agile Scrum, JIRA, MS Project, Rally, Bootstrap, Java,Java 08/09/17,Nodejs, Reactjs Objective C, Node.js, SOAP UI, REST.
Client: Pursuit Start-up – Boston, MA May 2011 – Dec 2011
Java developer
Responsibilities:
●Involved in Full Cycle of Software Development from Analysis through Design, Development, Integration, and testing phases by following Agile Software Development with Scrum methodology.
●Worked with Equity Risk system(ERS)including options, futures, and swaps, implementing business logic and integrating with external APIs for market data and trade execution.
●Utilized AWS services (EC2, Lambda, S3) to develop and deploy scalable solutions for asset management applications.
●Enhanced Application Performance by implementing React.js best practices such as code splitting, lazy loading, and memoization, resulting in faster load times and improved user engagement.
●Developed an equity options pricing engine using Java, integrating with real-time market data feeds to provide up-to-the-minute pricing and analytics
●Developed fixed income and Maintained Trading Systems for equity derivatives, ensuring real-time processing of trades.
●Hand-on with AWS services EC2, S3, Lambda, RDS, API Gateway, DynamoDB,Glue, EMR,SDK,SQS,SNS.
●Created scalable and resilient Java applications using Azure cloud infrastructure, including VMs, VNETs, and storage accounts.
●Created a data analysis tool using Python and Pandas, applying OOP concepts to handle large datasets.
●Use of XPath in the context of Selenium RC to pick out page elements in a robust manner by avoiding index-based expressions. These XPath were then abstracted behind Page.
●Worked on integrating Azure services such as Cosmos DB, Azure Service Bus, and Azure Functions with Java applications to extend functionality and improve resilience.
●Used Behaviour driven development (BDD) and Test-Driven Development (TDD) approaches to support these projects.
Environment:
Waterfall, MS Visio, MS Excel, SharePoint 2010, HTML, Maven, MS projects, SOAP; REST.
Education & Certifications
●Bachelor’s Degree in Computer Science [City university of New York] [2011]
●AWS Certified Solutions Architect – Associate
●Certified Kubernetes Administrator (CKA)
●Oracle Certified Java Programmer (OCJP)
●IIBA-AAC Certified
●PMP Certified
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