Customer Service Medical Records

Rhoda Rebecca Kramer

* ********* **.

Lake in the Hills, IL. 60156

815-***-****

Objective:

A career with a company offering challenging opportunities and growth, who believes hard work and determination will still get you ahead in life.

Summary:

Results oriented individual with training and experience in: clerical/reception, retail, medical clerical/reception, customer service, cash handling, basic bookkeeping, data entry, Microsoft Office, Outlook, Adobe Professional, Word Perfect, Word, Excel, some PowerPoint, some Access, filing, faxing, scanning, multi-line phone, multi-tasking, prioritizing, patient scheduling, electronic records, Physician Scheduling, luncheon planning, medical records, mailing/postage, Fed Ex, and leadership & Management responsibilities. Experienced in HIPAA and AZ, TX, UT, CO, & LA State Statutes regarding PHI and the release of PHI. I am a highly organized individual who works well independently or as part of a team, in high stress and fast-paced environments. Effectively manages time and resources to meet critical deadlines. Enthusiastic and well motivated with meticulous attention to detail and maintains an excellent organizational image with high levels of professionalism and ethics.

Experience: 20 years-Medical Records, ROI Laws, Office machines, Computers, Customer Service, Phones, Management

9/21 ScanSTAT-Verisma

current Contracted with OSF Healthcare

1750 Founders Parkway

Suite # 130

Lead Release of Information Specialist St. Anthony Medical Center & St. Francis Hospital, MI- Electronic Medical Records-Full Service, phones, Customer Service, Walk ins 2/20 Ironwood Cancer & Research Centers

9/21 6111 E. Arbor Ave

Mesa, AZ 85206

Amanda Marsh Supervisor 480-***-****

Senior Release of Information Specialist Electronic Medical Records Electronic medical records, phones, Customer Service, Walk ins 4/12 MRO Corp

8/19 Contracted with Steward Health Group

Norristown, PA. 19403

888-***-****

Release of Information Specialist (5 years)

Area Manager (2.5 years)-

Electronic Medical Records-Full Service, phones, Customer Service, Walk ins 08/11 Healthport

4/12 Contracted with Banner Health System

925 North Point Parkway

Suite 350

Alpharetta, GA 30005

800-***-****

Release of Information Specialist, Electronic Medical Records 12/10 Southwest Behavioral Health

8/11 1255 W Baseline Rd #138

Mesa, AZ 85202

480-***-**** Jen Rodrigez

Front Desk Reception, Intake Coordinator, Registration Coordinator, Electronic Medical Records, HMS. Other Skills:

Multi tasking, prioritizing, and the desire to learn and adapt. Education:

AHOS Certified

CRIS Certified

EPIC-Different Versions

PACs Rad Imaging/Image burning

Northern Arizona University

Bachelor Criminal Justice/Forensics-Cum Laude

Management Course

Phi Theta Kappa

The National Society of Collegiate Scholars

Mesa Community College

Associate Applied Science - Criminal Justice/Justice Studies-Cum Laude Associate of Arts-Cum Laude

Phi Theta Kappa

The National Society of Collegiate Scholars

Rock Valley College-Illinois

Certificate for Gas Metal Arc Welding (Spray Mode Transfer) Auburn Senior High-Illinois

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