HERNANDEZ V TOUSSAINT
***********@*****.*** 407-***-**** Orlando, FL 32828
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
Computer Skilled
Detailed oriented
People-person
Multi-Tasker
Creative
Patient-oriented
Critical thinker
Professional attitude and conduct
Experience
Valencia College Orlando, FL
Program Coordinator
05/2023 - Current
Develops and implements program activities according to established goals and objectives.
Manages the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
Maintains up-to-date records related to program activities.
Prepares reports on progress towards program goals for management review.
Facilitates educational workshops, meetings and conferences associated with program.
Develops strategies to improve operational procedures and reduce costs.
Monitors inventory levels and orders additional supplies as needed.
Maintains calendars of upcoming events, meetings and deadlines.
Florida Realty Investments Orlando, FL
Real Estate Sales Associate
12/2005 - Current
Conducted market research to identify trends and potential customers.
Prepared documents such as listing agreements, purchase contracts, closing statements and deeds.
Developed relationships with key stakeholders in the real estate industry.
Advised clients on property values, taxes, zoning regulations, mortgages and legal requirements.
Negotiated contracts between buyers and sellers of real estate.
Assisted clients in obtaining financing from banks or other lending institutions.
Provided guidance to clients throughout the entire home buying process.
Collaborated with agents, brokers and other professionals to facilitate successful transactions.
Maintained accurate records of all transactions including sales data, client contact information and listing details.
Small Business Administration Orlando, FL
Loan Specialist
10/2020 - 05/2022
Reviewed pertinent facts and make eligibility determinations by analyzing factors such as intended use of proceeds, legislative and administrative limits, etc.
Contacted banks and other third parties to obtain information necessary to formulate loan recommendations.
Responded to inquiries from applicants, their representatives and agents, and others concerning the status of applications and reasons for Agency decisions.
Processed loan modifications by performing necessary analysis and preparing full documentation supporting the analysis.
Assisted Case Managers with closing and disbursing approved loans.
Reviewed loan applications and credit information to determine potential customers' eligibility for loans.
Verified all documents provided by applicants for accuracy and completeness.
Analyzed financial statements of clients to assess their ability to repay loans.
Ensured that all loan processing activities were in compliance with relevant laws and regulations.
Assisted customers in understanding the terms of their loan agreements and answered any questions they had about them.
Coordinated with other departments within the organization regarding loan applications, approvals, and rejections.
Maintained accurate records of all customer interactions related to loan processing activities.
Recommended loan approvals and denials based on customer loan application reviews.
Delivered high levels of customer service to facilitate smooth processes.
Approved loan within specified limits or referred to appropriate approval level.
LADO International College Silver Spring, MD
Assistant Director
02/1999 - 01/2003
Coordinated financial activities, budgeting and forecasting for assigned departments.
Monitored staff performance, provided feedback and conducted annual reviews.
Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
Provided consistently friendly and superior service to customers
Conducted bank transactions
Prepared payroll
Performed end of day settlement
Maintained accurate account and office supplies, furniture and equipments Conducted meetings, trainings
Hired and supervised staff and faculty
Assumed all purchasing duties
Develop ed and managed a team of more than 25 employees to ensure efficient operations of the organization.
Identified, screened and interviewed potential employees.
Conducted background checks and reference checks of prospective employees.
Created job postings, tracked applicants and maintained applicant database.
Ensured compliance with federal, state and local employment laws.
Education and Training
Gwinnett Institute Orlando, FL
License in Practical Nursing
Graduated 12/2020
University of Central Florida Orlando, FL
Bachelor of Science in Health Services Administration
Graduated 12/2015
Languages
French and Creole: Fluent
Professional
Spanish: Broad Knowledge
Elementary
References
References available upon request.