Jonalyn De Leon
Personal Profile
Experienced call center representative
with over 3 years of experience in
handling high-volume chats and
customer inquiries. Achieved a 99%
pick up rate, 12 minutes AHT and
85% CSAT by implementing effective
service strategies.
Contact
Meycauayan Bulacan
************@*****.***
Objective
To obtain a challenging position in a
reputable organization where I can
apply my skills, grow professionally,
and contribute to the company's
success.
Educational
Experience
Skills
2017-2019 Colegio De Sto.nino
Senior High School
2019-2020 ABE International Business College
1st Year College - Undergraduate
Chowking [Service Crew]
February 2020 –September 2020
Gel Ink Trading [Sales Associate]
October 2020–December 2020
Arweb Dreambuilder [Online Sales Marketer]
March 2021–December 2021
VXI Global Solutions INC [Customer Service
Representative]
December 2021- Present
Teamwork
Active
Listening
Adaptivility
Work Ethic
Leadership
Time
Management