Veronica Lynn McLain Council
McDonough, Georgia
***********@*****.***
Professional Summary
Business-centered professional. Major strengths are: knowledge of digital platforms for business development, highly developed writing and communication skills. Technology savvy, with the ability to make good decisions independently. A self-starter. Actively participated in community give-back projects.
Work Experience
2019-2020 M&T Bank
Customer Relationship Manager
. Full service bank; performed daily checking, savings and credit applications
. Trained to courteously interface with clients and advise advantages or impediments
2015-2018 Delaware Express Newark, DE
Transportation Specialist
. Demonstrated ability to work independently
. Maintained daily spreadsheets
2013-2014 Waddell & Reed Wilmington, DE
Financial Advisor
· Using Examfx testing facility; studied for Series 7 broker license
· Passed Delaware Insurance exam; Life and Health
· Knowledge of FINRA Compliance policies
2009-2012 Barclaycard US Newark, DE
Account Manager
· Established improved credit relations
· Excelled at customer affinity; sustained product loyalty
· Expertise in Dodd-Frank Consumer Credit Act
2008-2009 Attorney Kevon Glickman, LLC Philadelphia, PA
Paralegal Intern
· Main achievement; Web builder
· Supervised Web design development
· Recommended appropriate solutions for Web presentation
EDUCATION
Bachelor’s Degree, 2015, Wilmington University, New Castle, DE
CERTIFICATIONS AND LICENSES
Delaware Life Insurance Producer, March 2014
Delaware Accident and Health Producer, March 2014