CURRICULUM VITAE
Personal Details
Full Names : Threasa Kanga
Date of Birth : 23rd January, 1983.
Sex : Female
Nationality : Zambian
NRC number : 785198/11/1
Martial Status : Married
Religion : Christian
Contact Number : 097*-******
Email Address : ********@*****.***
Languages : Excellent English, Bemba, Luvale, Chokwe and Nyanja.
Physical Address : House Number 35 Nsunzu Road Civic Centre
Personal Profile
I am an enthusiastic person who has begun a career in a challenging and rewarding environment. I am quick at learning new things and I always take pleasure in carrying out challenging tasks to the best of my ability. My Recent work experience is within customer service environment, Training and adding my tertiary education has enabled me to acquire and develop excellent interpersonal skills at all levels.
Education and Qualifications
Pursing a Master Degree in Management information system at UNICAF University
Certificate in teaching methodology from Technical and Vocational Teachers’ College (Luanshya) December 2016 to May, 2017
University of St Mark and St John (London) (Bachelor of Arts Degree, Information technology and business studies) June 2012 to April, 2016
Modules achieved : Marketing, International business, Project Management, Business Ethics, Business strategy, personal development program, Principles of management, Business environment, Organisation behaviour, managing financial resources and decisions.
Higher Diploma (Institute for the management of information system) (London) under Cyber academy. June 2005 –June 2006
Did a project in ecommerce and project management skills. Further understood the business strategies of an organization and how to maintain competitive advantage.
Diploma (Institute for the management of information system) (London) under NIPA.June2004-June2006: Did business communication, information system building and web application. These courses have made me understand Information technology skills. I can also communicate very well in both verbal and non verbal.
Certificate (Massi Computing College) June 2001 to July 2001: Obatined a certificate in introduction to computers and MS-DOS.I acquired Knowledge in Microsoft word, Excel, PowerPoint as well as the use of the internet.
GCE Grade Twelve Certificate (Kamwala high School) 1997 – 1999
Work Experience
December 2022 to date: Deputy Chief Marker for grade nine internal Examinations
Ensuring all belts scripts are well marked
Verifying what is in the system and on the scripts
Going through the marking key before we start marking
Reporting any form of malpractice to the chairperson
Going through each script to ensure that it is well marked
October 2016 to date: Subject Teacher in Computer Studies at Libala Secondary School, Lusaka
Preparing Schemes of work, lesson plans and records of work
Ensuring the computer lab is well set before lessons
Preparing weekly, monthly and termly tests
Training student teachers on how to deliver a lesson and class management
Checking lesson plans for all the teachers before the deliver in class
Preparing School based assessments for Computer studies
Monitoring and evaluating teachers termly
October 2011 to October 2016 : Lusaka province, Bayport Financial Services (Head office Branch).
Establishing relationships with all relevant Government ministries stakeholders nationwide
Being the pillar of Communication between the clients and the Organization
Establishing strategies and methodologies on enhancing customer relations
Training on customer care to all Bayport employees across the country
Establishing and maintaining relationship with all customers and all key stakeholders.
Providing superior and quality customer care to clients by going an extra mile for them
Assisting management on how to maintain competitive advantage from its rivals, using SWOT analysis strategy.
Planning for cash requests from different banks for four branches
Investigating on non-performing loans by cross referencing details on Credit Reference Bureau(CRB)
Data entry and validation. Daily reconciliation of loan documentation to system generated files, petty cash reimbursements and reconciliation. Branch quality control and approval of loans.
Planning for loan Mobile disbursements in rural areas country wide
Providing daily, weekly and monthly reports to Executive management on how the business operations are running
July 2008 to October 2011: Central region officer-operations Bayport Financial Services (Kapiri Mposhi branch)
Ensuring procedures and regulations are adhered to in the area
Preparation of submission entries for Central province government payroll
Processing loans to GRZ employees in remote areas and controlling all Kapiri Mposhi district clientele’s database and field work
Collecting of repayment cheques from ministries
Data entry and validation.
Monitoring cash levels.
Attending to client queries
Preparing loan submission schedule for loan clients.
Responsible for the training of new members of staff in Central province
October 2006 to July 2008 : Cashier Bayport Financial Services (UNZA branch)
Conduct cashier functions for purposes of loan issuance
Conduct quality checks before loans are paid out
Ensuring client account reconciliation before loans issuance
Reconciliation of cash books and uploading data from pastel software of petty cash expenses
Compilation of loan database for the Accounts Department at the end of each trading for reconciliation purposes
References
1.Mr. Chama Chisala
General Manager (Risk and credit)
Bayport Financial Services
P.O Box 39182 68 inpendendence Avenue
Cell Number: 097*******
Email: *****.*******@*****.***
Lusaka
2. Mr. Nkaka
Head of Mathematics department
Libala Secondary School
Cell Number: 097*******
Lusaka
3.Mrs. Nfwama Mfula
Chief Executive officer Zambian Home loans
Cell Number: 097*******
Email:*******@****************.***
Lusaka