Human Resources Employee Relations

Ahmad Tamim Qazizada ***** Wheaton Ter, Chantilly - Virginia

SHRM – CP 202-***-**** - **********@*****.***

HUMAN RESOURCES QUALIFICATIONS

HR Best Practices Organizational Development Change Management Employee Relations & Diversity Employee Performance Improvement Workforce Planning & Development Talent Acquisition Leadership Development Organization-Wide Consensus Building Staff Coaching & Mentoring HR Policy, Process & Systems Design Strategic HR Management Professional Skills

-People Handling Skills -Interview Skills -Communication Skills -Negotiation

-Personal effectiveness -Coordination/partnership and facilitation -HR Budgeting Skills

-Team Work Skills -Planning -Performance Appraisal -Continuous Improvement

-Service Delivery -FLSA knowledge -Knowledge of OFCCP rules -ATS (Applicant Tracking System)

-Leadership skills -Problem solving skills -Knowledge of Employment Eligibility Verification

-Demonstrated commitment to DEI, diversity, equity, gender balance, and sensitivity to cross-cultural issues Work Experience

Sr. Director Human Resources, Unity Healthcare, Washington, DC Feb 2022 – Apr 2024

Played a pivotal role in collaboration with Executive Mgt team in shaping and executing HR strategies, policies, and practices that advance organizational objectives, ensure legal compliance, and foster positive labor relations within the unionized healthcare environment with a concentration on talent management, employee engagement, employee relations, performance management, retention strategies, succession planning, and labor union relations at Unity Healthcare Inc.

• Lead continuous improvement initiatives by identifying and implementing advanced processes tailored to the intricacies of U.H.C's employee lifecycle.

• Optimize U.H.C's HR information system for highly scalable processes, ensuring data integrity, security, and seamless workflow management.

• Collaborate seamlessly with diverse departments, utilizing technical acumen to ensure flawless delivery of operational services within the company.

• Apply advanced analytical techniques to provide data-driven guidance on compensation matrices within a pay-for-performance structure, aligning with U.H.C's unique demands.

• Take a technical leadership role in workforce planning, employing data analytics to cultivate a talent pipeline and optimize intellectual capital utilization.

• Utilize advanced statistical analysis to inform the development of competitive compensation plans embedded within U.H.C's strategic planning initiatives.

• Apply technical expertise to design benefits packages within the U.H.C Retention program, aligning offerings with top talent preferences.

• Strategically invest in corporate social responsibility initiatives, employing metrics to enhance employee morale and drive measurable improvements in workforce productivity.

• Meticulously administer various HR programs using advanced technology, covering compensation, benefits, leave, disciplinary matters, investigations, performance and talent management, recognition, occupational health, and safety, and training and development.

• Address employment-related inquiries with a technically precise approach, employing sophisticated systems and protocols within the company.

• Engaged in employee disciplinary meetings, terminations, and investigations with a focus on fair and compliant practices aligned with labor union relations and healthcare industry standards.

• Ensured rigorous compliance with employment laws and regulations within Unity Healthcare Inc., leveraging technical reviews to implement best practices.

• Guarantee rigorous compliance with employment laws and regulations within U.H.C, employing technical reviews to recommend and implement best practices.

• Maintain a proactive and informed HR leadership approach, staying abreast of trends, best practices, regulatory changes, and emerging technologies to keep the company at the forefront of technical HR innovation. Sr. Human Resources Manager, System Soft Technologies, Herndon - VA Jan 2017 – Dec 2021

Concentrated on: HR strategies, policies, and practices that advance organizational objectives, ensure legal compliance, with a strict concentration on Employee relations, Company Culture, DEI implementation, performance management, retention strategies and succession planning.

• As a member of the Executive Leadership Team, collaborated closely with the Executive Management team to formulate a robust management succession plan intricately aligned with the company's strategic objectives and long-term vision.

• Established and executed HR initiatives aimed at effectively communicating and bolstering support for the Company’s mission and strategic vision, fostering organizational cohesion and alignment.

• Spearheaded the development of innovative global human resources solutions meticulously tailored to align with both short- and long-term business goals, facilitating organizational transformation and agility.

• Designed and delivered Key Performance Indicator (KPI) reports to Senior VPs and the CEO, providing comprehensive updates on employee performance metrics and organizational effectiveness.

• Pioneered initiatives to champion diversity across the business, resulting in program award fees reaching 100%.

• Formulated a comprehensive layoff toolkit delineating the roles, responsibilities, and duties of stakeholders, ensuring clarity and efficiency in workforce reduction processes.

• Crafted a leader's development tracker to evaluate the skills, performance, and behaviors of leaders, facilitating robust succession planning initiatives.

• Streamlined expenses through meticulous analysis of compensation policies and implementation of competitive programs, while ensuring strict adherence to legal requirements.

• Collaborated closely with leadership to resolve intricate employee relations issues, conducting thorough investigations and effectively mitigating litigation risks.

• Engineered and executed a holistic talent management strategy, yielding significant results and enabling the successful completion of multiple enterprise projects, ultimately enhancing employee work quality. Kaiser Permanente, Sr. Human Resources Manager, Fairfax - VA March 2013 - Dec 2016

• Spearheaded HR oversight initiatives to optimize departmental performance, fortify client relationships, enhance employee attitudes, administer competitive compensation and benefits, conduct career auditing, and deliver impactful training programs.

• Implemented retention-focused compensation strategies with precision to strategically curtail turnover rates, ensuring organizational stability and talent retention.

• Designed and executed leadership training programs, strategically mitigating legal risks and fostering the holistic development of leadership competencies across the organization.

• Advised on the formulation of a compensation matrix, intricately tailored to retain and reward top-tier talent based on meritorious performance, thereby aligning talent management practices with organizational goals.

• Assumed accountability for workforce planning and talent pipeline development, strategically optimizing the utilization of intellectual capital to meet organizational objectives.

• Conducted comprehensive analysis of wage and salary reports to inform the development of competitive compensation plans, intricately aligned with the strategic goals of the organization.

• Engineered enticing benefits packages to motivate and retain top talent, strategically embedded within the overarching retention program, ensuring a comprehensive and competitive employee value proposition.

• Invested strategically in corporate social responsibility initiatives, aiming to elevate employee morale and productivity, while aligning with organizational values and societal impact.

• Collaborated closely with legal counsel to ensure meticulous policy compliance with federal and state laws, upholding organizational integrity and mitigating legal risks.

• Developed and maintained a sophisticated HR system, meticulously meeting the informational needs of top management and facilitating data-driven decision-making processes.

• Oversaw the analysis, maintenance, and communication of records mandated by law and other departments, ensuring meticulous compliance and adherence to regulatory standards.

Roots of Peace, Human Resources Manager, Bay Area- California Feb 2011 - Dec 2012

• Spearheaded integration efforts for 500 acquired employees, meticulously establishing job alignment and salary architecture to ensure seamless assimilation into the organization.

• Conducted comprehensive talent review sessions with business leaders, facilitating robust discussions to enhance organizational effectiveness and talent management strategies.

• Leveraged data analysis of trends and metrics to develop innovative programs aimed at fostering a sustainable company culture, while orchestrating engaging events such as "lunch & learns," mentoring opportunities, town halls, and team-building activities to bolster morale and enhance project outcomes.

• Developed and updated HR policies, systems, and procedures, including regular reviews of the field operations manual to ensure alignment with evolving organizational needs and industry best practices.

• Conducted monthly follow-up meetings with regional managers to ensure effective action planning and goal achievement, fostering accountability and alignment with organizational objectives.

• Collaborated closely with managers based on performance appraisal outcomes to identify training, career development, and coaching/mentoring needs, ensuring continuous professional growth and development within the workforce.

• Ensured strict confidentiality and security of staff personnel files, maintaining compliance with data protection regulations and upholding organizational trust.

• Managed the end-to-end recruitment process, encompassing job description development, advertising, application review, shortlisting, interviewing, and candidate selection, ensuring the acquisition of top talent to meet organizational needs.

• Oversaw staff performance management and career development initiatives, implementing strategies to maximize employee potential and drive organizational success.

USAID United States Agency for International Development (Middle East Region), Sr. Human Resources Generalist Jul 2008 - Dec 2010

• Provided essential support in payroll processing and meticulously maintained employee records, ensuring accuracy and compliance with HR standards.

• Played a pivotal role in the establishment and development of the HR unit, contributing expertise in organization, hiring processes, job descriptions, and assignments.

• Facilitated recruitment endeavors by effectively communicating job openings, collecting resumes, and coordinating with department heads to streamline the selection process.

• Ensured the prompt updating of personnel files, maintaining comprehensive and up-to-date records for all employees.

• Designed and delivered ongoing training sessions on critical HR topics including remote team building, fostering a high-performance culture, employee engagement, immigration protocols, performance management, and navigating difficult conversations.

• Implemented a streamlined 5-minute drill process to expedite the review of critical staffing decisions and bolster talent planning efforts.

• Managed a comprehensive program aimed at enhancing leadership and communication skills across regional bases, spearheading the successful rollout of the "IUATB Program Introduction" in collaboration with the Health Program Manager.

• Developed an innovative new manager orientation training program, distinguished with an award and widely adopted as a best practice within the organization.

ACCOMPLISHMENTS

In alignment with Planned Goals & Objectives, I diligently pursued the achievement of organizational objectives outlined in the strategic plan.

Elevated to a leadership role with responsibilities encompassing the oversight of daily business operations, performance metrics, Profit and Loss (P&L), and strategic planning. Orchestrated performance and revenue monitoring through advanced analytics and collaborated with executive staff to articulate core objectives and the business mission. Cultivated an environment of continuous process improvement and staff development, conducting monthly staff evaluations, delivering one-on-one coaching, corrective actions, and implementing targeted training programs. Fostered a world-class leadership team through mentorship, emphasizing decision-making, problem-solving, and conflict management. Managed comprehensive staffing and recruitment processes, ensuring the acquisition of a skilled and motivated workforce.

• Directed staff management efforts to ensure alignment with organizational and project objectives, meticulously adhering to planned procedures and protocols.

• Initiated the launch of a comprehensive program aimed at streamlining HR Information Systems (HRIS), benefit administration, vacation tracking, and compensation standards, optimizing operational efficiency and accuracy.

• Introduced innovative on-the-spot performance incentives, fostering a culture of excellence and motivating personnel to consistently exceed performance expectations.

• Developed and delivered impactful training sessions tailored to organizational needs, leveraging Key Performance Indicators (KPIs) to facilitate efficient time management and transparent performance reporting.

• Successfully spearheaded the implementation of an end-to-end professional and efficient Human Resources system, enhancing organizational capabilities and efficiency.

• Evaluated and assessed various Human Resources Management Information Systems (HRMIS) platforms including ADP, BAMBOO HR, Deputy, and Paylocity, to identify and integrate the most suitable system for each organization, thereby augmenting technological infrastructure and functionality.

Education

Liberty University, Virginia

Master’s in business administration, Apr 2018 - 2020 Specialization in Human Resources

Kardan University, Kabul, Afghanistan

Bachelors in business administration, Feb 2008 - March 2012 Certifications:

● SHRM-CP (Society for Human Resources Management Certified Professional) from SHRM (Expires Apr 2021)

● Senior Professional in Human Resources (SPHR)

● Certified Diversity Professional (CDP)

● Project Management Professional (PMP)

● Six Sigma Green Belt (SSGB)

Diplomas:

● DIPLOMA IN BUSINESS ADMINISTRATION, Capital Institute of IT & Management

● PRACTICAL HARDWARE, Silicon Institute of IT

● FINANCIAL ACCOUNTING, Capital Institute of IT & Management

● MCSE – Microsoft Certified System Engineer (Expired)

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