Human Resources Business Administration

KAGISO KEWAGAMANG

PERSONAL INFORMATION

Date of Birth

Gender

Nationality

Languages

: April 1994

: Male

: Motswana

: Setswana and English (Spoken and Written)

Bachelor of Business Administration (BBA) in Management University of Botswana

Gaborone, Botswana

Date of Completion: May 2016

Grade Achieved: Cumulative Grade Point Average (CGPA) 3.5/5.0 (70%) EDUCATION AND QUALIFICATIONS

Experienced Broker Consultant and Human Resources Professional with over 6 years experience and a solid background in business administration and management. Proven expertise in overseeing recruitment, performance appraisals, and HR policy administration. Adept at financial planning, managing client relationships, and ensuring compliance with industry regulations. Demonstrates strong analytical and organisational skills, effective communication, and leadership abilities. PROFESSIONAL SUMMARY

BUSINESS ADMINISTRATION AND MANAGEMENT

Postal Address: Post Office Box 80990, Gaborone, Botswana Cellphone Number : +267-**-***-***

Emergency Number: +267-**-***-***

Email: ******************@*****.***/***************@*****.*** Professional Driving Permit (PrDp) (Passengers)

Botswana Driver's License (Class B)

PROFESSIONAL DRIVING LICENSES AND PERMITS

Microsoft Excel - Udemy - (In Progress)

Certificate of Proficiency (Short-Term Insurance) - Africa Insurance Training Institute - (August 2024)

Certificate of Proficiency (Long Term Insurance) - Insurance Academy of Botswana - (February 2023)

PROFESSIONAL DEVELOPMENT PROGRAMS (SHORT COURSES/WORKSHOPS/SEMINARS) Sales Team Leader

Legalwise Botswana

Gaborone, Botswana

Duration: August 2024 – Present (9 months)

Duties and Responsibilities

Keeping a high level of knowledge about existing products and services and learning about new products and services as they come in

Generating Revenue and finding new customers through face-to-face meetings, outbound telemarketing

Establishing relationships with new customers and getting repeat business from existing customers Hold Weekly Sales meetings with the team to manage daily sales activities Sourcing and Training of Independent contractors for the designated Area Striving to improve customer satisfaction for excellent customer service Anticipating the needs of clients and addressing them accordingly Qualifying leads to confirm they are a strong potential buyer Reporting Performance progress every week to the FSM/BDM Submit Weekly/Monthly sales plans to the FSM/BDM

Researching potential leads and prospects

Broker Consultant

Brightside Insurance Brokers

Gaborone, Botswana

Duration: February 2024 – July 2024 (6 months)

Duties and Responsibilities

Stay updated with changes in laws and regulations affecting the financial industry to ensure all advice and services are compliant

Conduct comprehensive interviews to gather detailed information about clients' financial backgrounds and goals

Consistently prospect new leads and capitalise on business opportunities to increase overall client base

Develop customised financial plans based on the client's specific circumstances and future objectives

Develop marketing strategies and conduct follow-up meetings to convert leads into clients Manage client relationships to address concerns and monitor account performance Provide in-person and phone consultations to analyse and manage clients' assets Review revenues to identify opportunities to improve processes Respond promptly to clients' telephone calls and emails Human Resource Officer

YPD Media

Gaborone, Botswana

Duration: January 2018 – January 2024 (6 years)

Duties and Responsibilities

Oversaw the recruitment efforts by crafting detailed job descriptions, advertising vacancies, and utilising various recruitment channels to attract a wide pool of candidates WORK EXPERIENCE

COMPETENCIES AND CORE SKILLS

Technical Skills

Compliance with Policies and Procedures

Communication Systems Management

Data Entry and Records Management

Effective Risk Management

Strategic Implementation

Administrative Functions

Logistics Management

Expense Management

Project Management

Safety Regulations

Soft Skills

Effective Communication Skills

Teamwork and Collaboration

Work Within a Diverse Team

Paying Attention to Detail

Integrity and Reliability

Organisational Skills

Interpersonal Skills

Time Management

Problem-Solving

Leadership Skills

REFEREES

1. Atamelang Maponyane

Field Sales Manager

Legalwise

Number: +267-**-***-***

Email: **********@*********.**.**

3. Mr. Cuthbert Mmusi

Managing Director

Ziconia Pty Ltd

Contacts: +267-**-***-***

Email: ********@*******.**.**

2. Lebopo Seitshiro

Business Development Manager

Legalwise

Contacts: +267-**-***-***

Email: *******@*********.**.**

4. Mr. Riley Serojane

Supervisor

YPD Media

Contacts: +267-**-***-***

Email: *********************@*****.***

COMPUTER SKILLS AND SOFTWARES

Microsoft PowerPoint

Microsoft Outlook

Microsoft Excel

Microsoft Word

Utilised appraisal outcomes to inform training programmes and career development plans, enhancing overall employee engagement and productivity Conducted interviews and assessments, ensuring the selection of candidates who met the organisation's standards for qualification

Implemented strategies to enhance diversity and inclusion within the hiring process, fostering a balanced and representative workforce

Directed talent acquisition efforts to attract and retain top talent, utilising both traditional and innovative recruitment strategies

Implemented HR initiatives and programmes to support overall HR strategy and enhance organisational effectiveness

Ensured the effective administration of HR policies, aligning them with business objectives and legal requirements

Ensured compliance with relevant laws and regulations governing employee benefits

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