Customer Service Field Technician

Andrew M Wiegand

**** ******** ****. **********, **** 43076

740-***-****) *********@****.***

EMPLOYMENT

The Bionetics Corporation Heath, Ohio February 2023 – August 2023

Managed and assembled electrical multi-conductor cable fabrication projects

Topline Tech Computers (Owner), Thornville, OH October, 2012--Present

Computer Services: Configure, Upgrade and Repair PC & Networking Hardware and Software Issues

Computer Sales: New PC Builds, Networking Equipment

Networking – Installed and ran network cabling, routers, switches and other network devices

Other Tech: Security Camera Installations, Audio/Video Production, Solar Panel Installations

Geeks on Site Computer Repair – Main office, Miami, FL August, 2013--November 2016.

PC Field Technician

Configured, Upgraded and Repaired PC & Networking Hardware and Software Issues

Installed Routers, Ethernet cabling and terminated RJ45 connections

Ran Cat5e Ethernet cabling through walls, ceilings, etc.

SKILLS/EXPERIENCE

Great Communication & Customer Service Skills

Works well under pressure and independently without supervision

Configured, Upgraded & Repaired Laptop/Desktop PC and Networking Hardware/Software, Since 2004

oBuilt and Maintain a Web/File/DNS/DHCP Server via Windows Server 2003

oWindows Operating Systems

Operated, Configured & Upgraded Professional Audio Equipment, Since 2005

Built multiple Local Area Network (LAN) using routers, switches, hubs, and termination points

Skilled at running cabling through walls, ceilings, and other locations, I.e. cat5e Ethernet and above

Installed W-Fi routers, Wireless Access Points (WAP) in conjunction with Ethernet cabling and routers

Maintained network equipment in a data center environment

EDUCATION

CompTIA

oA+ Certification

oCompleted: March 2025

Ohio University

oBachelor of Science in Communications

oGraduated: (2 classes remaining)

oGPA: 2.832

Ohio University

oAssociate of Applied Science in Electronic Media

oGraduated: 2005

oGPA: 3.158

REFERENCES

George Wiegand: 740-***-****

Michael Hunkins: 740-***-****

John Ashbaugh 740-***-****

Daniel Melvin 614-***-****

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