Business Analyst Quality Assurance

Summary

Having overall *+ Years of experience – as Business Analyst in Core Banking & Financial domain (3 years) and as QE Software Automation & Manual Quality Assurance Testing (6 years), with expertise in applications on .Net & Java.

Worked on FSB & NYCB Bank Merger – Treasury Management, Commercial Loans & Servicing, ACH Plus, Online Banking, Accounting, to define the E2E requirements of NACHA, BAI2, Internal Files & other products.

SME for Loan Sweep, IntraFi Cash Sweep (ICS), Professional Lending Group (PLG) products and ACH Returns (Rejected Loan Payment) process.

Co-ordinated & worked with various banking-functional groups to understand & derive requirements.

Involved in requirement elicitation by Document Analysis, Requirements Observation, Interface & Gap Analysis, Brainstorming & Interview sessions.

Excellent in performing Gap Analysis to check the compatibility of existing system infrastructure with the new business requirements.

Excellent in Root Cause analysis of defects and functional/implementation gaps.

Proficient in documenting As-Is and To-Be business processes.

Assisted PO/Project Manager in developing Project Plan, Status Tracker -Updates to IMO

Created Waterfall model Artifacts like BRDs, FRDs, Use case Flow diagrams.

Conducted Demo Sessions to the stakeholders, clients/customers, and other teams.

Experience with MS Visio, Excel, PowerPoint, MS word, JIRA.

Prepared Project Gantt chart to show the visual timeline of project tasks, their start and end dates, milestones to the higher-level management to track project progress.

Involved in Project Sign Off procedures - conducted Sign off meetings with key stake holders to present the final report, discuss any outstanding issues and get their final approval.

Proficient in Functional, System Integration & UAT testing.

Experience with Page Objects, Data Driven frameworks using Selenium WebDriver binding with Java.

Managed the RACI (Responsible, Accountable, Consulted, and Informed) & Traceability Matrix and Change Management plan.

Proficient in Analyzing System & Functional Specifications, Use Cases, Business Requirements, Functional

Had been the Team Lead for more than 2 years and delivered quality product on time.

Excellent Communication, Leadership and Interpersonal skills with clear understanding of Business domains.

Experience in conducting Training Sessions to the team, on Business Domains & Products.

Worked on Agile & Waterfall models.

Certification

B&FS Level -1 Certified Syntel Inc.

--Banking and Financial Services

Selenium WebDriver – Java

--Selenium WebDriver, POM, Data Driven & BDD Framework, REST Assured, Cucumber, Gherkin, Junit, TestNG, Report NG, Maven Build Management, Jenkins & Git Integration

Certificate Programme in Automation Testing (CAT45-001) Soft Smith

--WinRunner, LoadRunner, QTP, QC

Product & Technical Skills

Banking Products : Loan Sweep, Intra Fi Cash Sweep (ICS), Professional Lending Group (PLG)

Banking Process : Rejected Loan Payments

Banking Protocols : BAI2 & NACHA

Microsoft Tools : MS Visio, MS PowerPoint, MS word, MS Excel

Testing Tools : Selenium WebDriver

Languages & Tech : Java, SQL

Testing Frameworks : Junit, TestNG

Test Mgmt. Tool : JIRA

Database Tools : TOAD, SQL Developer

IDE Tools : Eclipse

Methodologies : Agile & Waterfall

QA : Manual and Automation testing (Selenium WebDriver binding with Java)

Academics

BE in Information Technology Madurai Kamaraj University, Madurai, India 2003

Project: New GL for Home Builders Finance loans

Client: Flag Star Bank, Michigan. Feb 2025 – Mar. 2025

To streamline the transactions flows of Home Builders Finance loans through a dedicated GL.

Business System Analyst:

Conducted multiple sessions with Commercial Loan department (BA & QA Lead) to come up with requirements w.r.t different transaction types, posted on Home Loans.

Derived functional testing scenarios/respective transactions to post from Core Banking application for Bilateral & Syndication loans, to test the new GL line.

Co-ordinated with various departments like Commercial Loans, Core Banking, Accounting & Data Warehouse teams for E2E testing

Co-ordinated with Commercial Loans department on test schedules and multiple cycles of testing

Project: Professional Lending Group (PLG)

Client: Flag Star Bank, Michigan. July 2024 – Jan. 2025

Develop and implement Business Process Model of PLG product - to avail loans for corporates and their employees either the employees to invest on their own company or the corporates collecting funds from their employees to make a big investment outside. This project had 2 streams, 1. Core Banking 2. Capital Call & Distribution (CCD)

Business System Analyst:

Closely worked with the CCD team & BA from Core Banking to understand & capture the requirements

Derived business flows based functional test scenarios

Organized sessions with Commercial Loans & Core Banking department on the development of new Product codes

Created Organization and Firm profiles in Core Banking application and provided the Account details to Commercial Loan team for Post Loan approval process

Developed various test scenarios based on the Test data set provided by CCD team.

Worked on conducting various test cycles covering all the business workflow scenarios - positive & negative.

Co-ordinated with departments like Data Warehouse, Commercial Loans, Core Banking, Online Banking, Wires portal, Accounting, to understand the E2E requirements and designed functional & Technical test scenarios

Involved in End-to-End testing of the PLG product

Prepared comprehensive UAT plan which includes Test case, Test Data & expected outcomes.

Carried out the UAT with various stake holders to make sure the final product meets the business needs & standards.

Project: Account Analysis migration

Client: Flag Star Bank, Michigan. March 2024 – June 2024

This project is to ensure the successful migration of Account Analysis product from old environment to new environment starting from Conversion Day 2. This includes migrating the Products & Services, switching the Interface end points from old system to new system by modifying data files, setting up all the customers from old Core to new core system and to generate and upload account analysis statements from new environment and upload them in new statements repository.

Business System Analyst:

Conducted various Gap Analysis sessions with various Product Managers and SME’s from both the banks to find out the mapping products and new services to be built for this product migration

Involved in preparing Interface file specifications

Co-ordinated with various Product Managers to understand the available services and to create new service codes & description to fill in the gaps.

Involved in understanding various interface files in existing system.

Co-ordinated with IT team in defining the new architecture plan with new core & various new interface systems

Project: FSB & NYCB Merger – Loan Portal Integration

Client: Flag Star Bank, Michigan. Dec 2022 – Feb 2024

This project is to ensure that the Bank’s Loan portal can properly interface with all required applications starting from Conversion Day 1. This includes migrating the existing Loan Sweep product, switching the Interface end points from old system to new system by modifying data files, interface directory locations, file consumption and processes.

Business System Analyst:

Involved in requirement gathering, by working with the Treasury Management group, Commercial Loan Servicing team, ACH & ACH Plus teams, Corporate Connect & Accounting groups.

Prepared Project Gantt chart to show the visual timeline of project tasks, their start and end dates, milestones to the higher-level management to track project progress.

Worked with Treasury Management, Commercial Loans & Servicing, IT & Accounting teams to understand & document the functional requirements for Loan Sweep product.

Involved in updating Pre-processor requirements.

Created Process Mapping diagrams for current and future systems using MS Visio.

Interacted with Commercial Loan, ACH Plus & Accounting teams to derive the functional requirements for ACH Returns (Rejected Loan Payment) process.

Identified risks & gaps analysis- escalated to the high-level management & business stakeholders

Created BRD, FRD, Process Flow Diagrams, Testing Approach and got approval from the respective business groups.

Presented the business requirements to the Business Group & Project Management for project approvals.

Prepared and presented demos, walkthrough meetings to the business stakeholders and other team members.

Involved in System Integration Testing, Mocks & UAT.

Conducted Requirements elaboration session & assisted QA team to understand the stories and acceptance criteria

Assisted Project Manager in Toll Gate meetings

Involved in preparing deployment/release plan for Go Live.

Project: Onboard New Bankers for Commercial & Private Banking

Client: Flag Star Bank, Michigan. Sep 2023 – Nov 2023

This project is to onboard 162+ bankers including the integration of a new product 1. IntraFi Cash Sweep (ICS) in L-NYCB environment.

Product: ICS Business System Analyst:

Worked with Treasury Management, IntraFi, IT & Accounting teams to understand & document the functional requirements.

Documented the E2E business requirements for ICS product starting from Account set up till Liquidation & Closeout.

Presented the requirements to the Business Group for approvals.

Identified risks & gaps - escalated to the high-level management & business stakeholders

Created BRD, Testing Approach and got approval from the respective business groups.

Conducted Requirements elaboration session & assisted QA team to understand the stories and acceptance criteria

Involved in System Integration Testing, Mocks & UAT.

Managed issues and risks by keeping their log up-to-date and escalated defects and issues as needed using JIRA.

Worked on IntraFi & Core banking applications

Product: TaxAct

Company: Blucora. Sep 2019 – Oct 2019

Test Analyst III:

Analyzing, creating, executing - Manual & Automated Tests using various Tools & Techniques.

Evaluation & Testing of products & programs, to ensure the functionalities meeting the specifications & standards.

Project: Home Depot.com

Client: The Home Depot, USA Feb 2011 – Feb 2013

This project is to analyze the features of HomeDepot.com, understand and execute the manual test cases and develop automation/regression test suite using Selenium Web driver.

Business Analyst:

Executed Functional and System testing – Manual & analyzed Manual Regression Test cases for Automation.

Prepared Test Plan documents, analyzing the system / application / requirements.

Prepared & executed Test Cases, Scenarios, Conditions, test scripts and test data

Involved in developing reusable automation scripts by preparing and accessing the properties file for the regression suite using selenium web driver binding with java and TestNG

Product: Regression Test suite for FinnOne – Transaction Banking System

Company: Nucleus Software (Banking & Financial Services Product Company) Oct 2010 – Feb 2011

This project is to analyze & understand the existing process of the Transaction Banking System product FinnOne, going through and executing the manual test cases and develop a regression test suite using Selenium Web driver.

QA Team Lead:

Developed proof of concept for this project to implement selenium web driver with java, mainly focused on Page Objects, Data Driven frameworks.

Involved in Functional, Ad hoc, System & Integration testing (Manual).

Involved in developing reusable automation scripts by preparing and accessing the properties file for the regression suite using selenium web driver binding with java and TestNG

Mentored the team in executing the project, guiding them on the product workflow.

Project: CapMx

Client: eProsper Inc. (Venture Capital & Private Equity Company) Mar 2010 - Oct 2010

This project is to develop an application for Terms of ESO’s (based on ISO’s or NSO’s) to describe for an employee, in an employee stock options agreement.

Lead Test Engineer:

Executed Functional and System testing – Manual & analyzed Manual Regression Test cases for Automation.

Prepared Test Plan documents, analyzing the system / application / requirements.

Prepared & executed Test Cases, Scenarios, Conditions, test scripts and test data

Worked with clients and mentored the team, in executing project.

Project: CRESS

Company: Verizon Corporate Real Estate, USA April 2007 – October 2008

This project is automating Verizon Real Estate procurement and purchasing operations by automatically updating requesters, sending POs to suppliers, and connecting our purchasing workflow with parallel flows.

Senior Test Engineer - Quality Coordinator:

Executed Functional and System testing - Manual.

Prepared Test Plan documents, analyzing the system / application / requirements.

Prepared & executed Test Cases, Scenarios, Conditions, test scripts and test data

Project: FIFA.com

Client: FIFA, Zurich May 2004 – November 2006

This project is to develop and maintain FIFA.com website and its custom-built content management application (CMA) designed and developed exclusively for FIFA, using Vignette.

Test Engineer:

Involved in Functional, System and Regression testing - Manual

Involved in preparing Test data, Test Execution, Defect Tracking & Reporting

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