Customer Service Patient Care

REYNANDE PIERRE

Deerfield Beach, FL ***** 954-***-**** *************@*****.***

Dynamic Cleaning Crew Supervisor at L&B Janitorial with a proven track record in optimizing team performance and enhancing sanitation standards. Skilled in employee scheduling and health compliance, I successfully contributed to team growth and improved service quality, ensuring a safe and efficient work environment. Committed to excellence in customer service and team building. Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.

Experienced with patient care and daily living assistance. Utilizes effective communication and problem- solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.

• Workload prioritization

• Sanitation standards

• Chemical handling

• Employee scheduling

• Customer service

• Cleaning and sanitation

• Customer service-focused

• Health and safety compliance

• Team building

• Patient care

• Compassion and empathy

• Vital signs monitoring

• HIPAA compliance

• Bathing assistance

• Compassionate communication

Cleaning Crew Supervisor, 01/2000 - 10/2024

L&B Janitorial – Fort Lauderdale, FL

Ensured timely completion of all cleaning tasks by effectively delegating responsibilities among team members and monitoring progress throughout the shift.

•

Contributed to company growth by assisting management in hiring new employees based on skillset compatibility with current team dynamics.

•

• Optimized team performance by conducting regular evaluations and identifying areas for improvement. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.

•

• Coordinated with outside vendors to provide supplies and equipment for staff. Home Health Aide, 07/2010 - 02/2014

CSI Caregiver Services – Boca Raton, FL

Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.

•

• Maintained a clean and safe home environment for patients, reducing falls and accidents.

• Assisted clients with daily living activities, enhancing their independence and quality of life. Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

•

Pharmacy Technician, 06/2006 - 06/2010

Walgreen's Pharmacy – Fort Lauderdale, FL

Entering prescriptions order in computer, type, print, labeling medications, filling medications, call Dr office for refills, communicate with insurance companies. Associate Of Arts And Sciences: Respiratory Therapist Keiser University - Fort Lauderdale, FL

Diploma: Nursing Assistant, 04/2025

South Florida Healthcare Institute - Boca Raton, FL Diploma: Home Health Aide, 04/2009

Sunshine Training Center - Miami Gardens, FL

EDUCATION

Contact this candidate