Social Media Sales Support

SHERINE IBUSUKI

Edmonds, WA *.*********@*****.*** 408-***-**** https://www.linkedin.com/in/sherine-ibusuki-69a45b30/

Sales and Management Professional in manufacturing, hospitality, education, health care and wholesale industry. Native English speaker with fluency in Japanese language and culture. A dedicated team player with an emphasis on customer satisfaction throughout all stages of the sales cycle. Extensive experience in international relations among both business and educational endeavors and clientele.

CORE COMPETENCIES

Program Management & Vendor Relations

Strategic Planning

Marketing & after sales support

HRIS & ATS systems

Boolean Searches & Social Media Sourcing

Employee Relations

Emotional Intelligence

Full-cycle Recruitment

Pre-employment screening

On-boarding & Employee Orientation

Prospecting and cold calling

Team building & Coaching

Behavioral interviewing

Change Management

SHRM Certificate to support Veterans.

EEO, FMLA, LOA management

HIPAA regulations

Investigations and Report Writing

Compliance regulations.

Staffing Tools:

ATS (Applicant Tracking System): Salesforce, Hire Express, Hire Right, Boeing Forms Library, KRONOS, Bullhorn, Sage

Vendor Management Systems Fieldglass, Beeline, SmartTrack

Sourcing Strategies Boolean and X-Ray searches- Veteran Foundation, LinkedIn

PROFESSIONAL EXPERIENCE:

PDS Tech 10/2018 -Present

Senior Recruiter

Full cycle recruiting, supporting high volume number of requisitions (50+)

Consistently exceeded quarterly goals by 35%

Brought in new contracts from other airlines like Mesa Airlines, Sun Country.

Negotiated payrates and bill rates

Primary recruiting method: Boolean search methodology, LinkedIn, Job Ads, CareerBuilder, Monster, Dice, referrals and personal network, various online sourcing websites and databases, social media as well as informal/old fashioned networking

Secondary recruiting method: ATS database, government job sites.

Utilized ‘Reverse Recruitment’ methodology, deep dives for passive scouting, as well as other creative sourcing strategies to locate the most talented candidates

Developed and maintained long-term, loyal relationships and partnerships with former employees, account coordinators, and industry decision makers to seek knowledge on market trends and business demands while successfully obtaining referrals and leads

Openings requiring DoD level clearances: Interim, Secret and TS/SSBI

Ensure recruiting processes are legally compliant with EEO/ADA guidelines

Frequently Supported Requisitions:

Manufacturing / Industrial/Skill Trades

A&P, Avionics, Sheet Metal/Structures (MRO/Depot/Assembly), FAA Electronic Technicians, Flight Operators, Maintenance Technicians; Composite Technicians; Vehicle Technicians; Electronic Assemblers, Robotics Technicians, QA/QC Test, Inspectors; CNC, Mills, Lath, E/M Tech, Testing/Assemblers/Warehouse operations/Forklift/Welders

Engineering:

Design, FEM/Stress Analyst, Weight & Flight Control Systems, Tool Design & Integration, Industrial Engineering. Support Engineers; Electrical Engineering: Design, EMI/EMC, PCB, Systems Engineers, Microwave/RF; Manufacture Engineer: ME, Operations, Reliability (R&M), MRB, QA/QC

Management:

Project/Program, Operations, Analyst, VP/Director

Logistics/EVMS: IMP/IMS, Contracts Admin

Supply Chain: Procurement/Buyer, Supply Chain, Logistics, Transportation Analysts, Shipping & Receiving

Clerical & Office:

Staff Analyst, Office Admin, Health Services, Coordinators, Exec Admin, Paralegal

Financial: Accountants, Business Analysts, Business Process, Payroll

Key Accomplishments:

Completed a special project for the 2018-2019 Boeing Interns: Partnered with Client Heads to successfully onboard Intern Students for 7 different programs at 100% success rate.

Talasaea Consultants. April 2015 to Sep 2018

Resource & Environmental Planning

Office Manager

Managed day to day operations of the company. Communicate and coordinate the schedule of the President of the company.

Assisted architects, Landscape designers and Ecologists with the timely completion of projects.

Scheduling for all the jobs and people in the company.

Maintained the inventory for all the office supplies, & plotters. Manage and maintain budgets for projects.

Entered data regarding the scope of work done on each project and the amount of time that is billable and non-billable.

Created invoicing at the end of the month and communicate with clients regarding their invoices.

Organized all company meetings, social events and training for staff. Work with accounting to ensure billing is done in a timely manner.

Otis Kenyon Tasting Room. 2014 to Present

Retail Wine Sales

Tasting Room Sales Associate

Assist in managing and selling wine at the tasting room 4 days a month and at special events by building the wine club membership and sales of various wine releases.

Deliver exceptional account service to strengthen customer loyalty by addressing customer concerns regarding product, price and availability.

Generated $59,332.00 in revenue working just one day a week for the last two years.

Doubled wine club membership and built a loyal membership.

Part of the winery so just work off and on since 2014 when they have events like Washington Wine Week or releases of new products or vintages.

ResCare, Inc. May 2013 to May 2015

National human services company

Customer Service Coordinator Supervisor

Managed all aspects of in-home personal care services to clients from private pay and Medicare.

Conducted Marketing events for sales of Res-Care services to various groups in the health industry.

Conducted recruitment, hiring, training and supervision of in-home care-giver staff.

Managed admissions, scheduling and all aspects of payroll and invoicing. Ensure compliance in care and patient satisfaction.

Conducted recruitment, hiring, training and supervision of in-home care giver staff.

Managed admissions, scheduling and all aspects of payroll and invoicing.

Ensured compliance in care and patient satisfaction.

Caregiver scheduling and oversee the care for the clients

The Laurasian Institution 2010-2013

Opening doors to international exchange & education

Regional Director

Managed high school exchange programs for students from China, Japan, and Korea.

Used cold calling skills to call parents all around the nation and various schools to host international students.

Recruited local coordinators and supervised their roles throughout school year.

Built long term relationships with students, teachers and families.

Kizuna Project Manager

Managed a successful grant program with Japan Foundation to bring 1,000 students from the Tohoku regional for an intensive two-week educational and immersion tour across the U.S with inside sales skills of calling hotels, restaurants, schools and US senators to make the students experience a memorable experience and to work within a budget from the Ministry.

Recruited and hired 50 guides that were bilingual to work with the tours in US and in Japan.

Negotiated with hotels and restaurants payrates to fall within the budget.

Built long term relationships with the Japan Foundation and with schools in the US that participated.

Traveled 3 to 4 weeks at a time internationally and in the US to attend conferences.

Western United Fish Company 2009-2010

Premium, sustainable seafood company

Sales & Marketing Representative

Called up to 60 clients per day and managed Japanese seafood suppliers in Washington and California.

Created invoices and processed purchase orders.

Directed logistics for order fulfillment and shipping management.

Single point of contact for vendor communications.

H-Square Corporation 2006-2009

Microelectronic Tool Manufacturer

Customer Service/ Inside Sales Associate/RMA Manager

Managed international customer service for Japan and Europe.

Prepared quotes & orders to expand sales with domestic & international distributors.

Created RMA procedures & event management for sales conferences.

Daily calls with vendors and clients all over the world.

EDUCATION & DEVELOPMENT:

Humber College Toronto, Canada & Institute of Cultural Affairs Community Relations Japan & Chicago, IL

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