Customer Service High School

A/A

ASHELY AGUILUZ

Phone: 954-***-****

Email: *********@******.***

Address: *** ****** ***** **** **** 828 Columbus, GA 31909

About

I have had a variety of jobs in the recent future, and I believe through my experiences I have developed fantastic customer service skills and the ability to manage complex tasks in high-pressure environments. I have become a people person and can make a connection with just about anyone with ease. Although I have never worked in this type of environment before I am eager to develop new skills and grow within a dynamic company.

Experience

Correctional Officer

Muscogee County Sheriff’s Office / Columbus, GA 31909

JUNE 2022- PRESENT

Maintain security within the institution and oversee the health and safety of staff and prisoners.

Physically patrol and visually inspect units, yards, buildings, prisoners, prisoners’ property, and clothing, etc. to ensure welfare, safety, and security of the Jail.

Use conflict resolution and de-escalation techniques as necessary.

Salesclerk

Publix / Miami, FL

2019-2021

-Provided excellent customer service by answering customer inquiries and assisting with purchases.

-Operated the cash register and accurately handled monetary transactions.

-Restocked shelves and ensured store cleanliness.

Sales Associate

Foot Locker / Miami, FL

2017-2018

Operate cash registers and handle financial transactions.

Assist customers with sales and queries about products.

Organize and restock shelves.

Answer questions about company policies, merchandise, and services.

Manager

Burger King / Miami, FL

2017-2019

Responsible for hiring, training, and managing new employees.

Handle inventory management and place food orders.

Complete necessary paperwork and administrative tasks

Answer phone calls and handle customer complaints to ensure customer satisfaction.

Education

High School Diploma

Booker T. Washington Senior High School

2013-2017

Graduated with a 3.1 GPA

Participated in Mathematics and English clubs.

Major Achievements: Volleyball Team, Track and Field, and Competed in Cross Country.

Skills

Excellent Communication Skills

Proficient in Spanish

Attention to detail

Trained in conflict resolution and de-escalation techniques.

Proficient in safety and surveillance systems

Amazing organizational skills

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