Customer Service A Full-Time
Resume:
Patience Shipman
Davenport FL *****
********.***********@******.***
Looking to exceed satisfaction and help achieve the overall goals of institution.
Looking to obtain a full-time position immediately.
Work Experience
Burger king
2900 SE 36th Ave,
Ocala, FL 34471
DEC 2017-JULY 2019
Customer service responsibilities were to always serve food to the customer satisfaction with a smile and perform charge entry and cash handling.
Lowell Correctional Institution
11120 NW Gainesville Rd,
Ocala, FL 34482
AUG 2019- AUG 2022
My list of job responsibilities are the care custody and control of supervised offenders. I worked hard to keep myself, the staff and other convicted offenders safe always.
My job was to work alongside the maximum custody level inmates with serious and harmful crimes. I was to always ensure that they did not commit any unacceptable actions towards myself, staff or to each other at no time whatsoever.
Safety is the most important factor of the job with ensuring proper facility maintenance. I was in control of all maximum secured and unsecured doors and ensuring proper adherence to facility rules.
Even in tough situations I held myself to a high standard to always keep a positive attitude and my composure.
Lake County Sheriff’s Office
551 West Main Street
Tavares FL 32776
AUG 2022- CURRENT
My list of job responsibilities is care, custody, control, maintaining order in the facility of supervised non convicted offenders and emergency preparedness.
I am responsible for Assisting in offender rehabilitation efforts and maintaining the safety of everyone around me. Responsible for secretarial duty, such as copying documents, data entry maintaining personal information inventory and to make sure to keep a calm, respectful environment; also, to assure compliance with the department specific policy, procedures, value statements and commitment to
Excellence standard.
It is my job to ensure the offenders will be receiving the correct medical treatment and mental health evaluation as needed. Also, money handling with the public. It was my job to get a correct and firm count of the money and ensure there was no counterfeit bills involved once collected from families
Education
High school diploma
Forest High School
Ocala FL
January 2016 to December 2016
Skills
• Data and or Information Collection
• Customer service (3 years)
• Security (6 years)
• Behavior analysis
• Working with people Mental Health
• Social work
• Intake
• control room operations
Certifications and Licenses
First Aid Certification
Driver's License
CPR Certification
Firearm Certification
Cell Extraction Certified
CIT certification (CRISISES INTERVENTION TRAINING)
Aug 2019 to present
Contact this candidate