VP of Operations
Resume:
PERRY
REDING
*********@*****.***
Katy, TX 77494
SKILLS
Client relationship management
Worksite safety
Landscape project management
Conflict resolution
Exceptional problem solver
Job order prioritization
Excels in team leadership
Employee training
Excels in a fast-paced environment
EDUCATION
Texas Tech University
Lubbock, TX • 04/1998
BBA: General Business
Dean's List Honoree
CERTIFICATIONS
Irrigator License - Exp 8/31/25
PROFESSIONAL SUMMARY
Results driven Landscape and Maintenance Manager with significant experience in commercial/residential, installation and lawn care. Background includes contracts, payroll, cost allocation and budgets, materials, scheduling/logistics, human resource management, safety, and compliance. Strong emphasis on development and retention of client relationships and securing customer loyalty to maximize business objectives.
WORK HISTORY
Eagle Outdoor Services – VP of Operations
Houston, Tx 1/2024 - Current
Ethically hired and terminated employees as needed.
Created routes and schedules for crews.
Updated pricing to ensure industry relevance and profitability.
Updated customer contracts and corporate policies and procedures.
Built operational foundations based on profitability that can support future growth.
Managed, GPS and inventory fleet of vehicles and equipment.
Efficiently managed payroll costs to a level in-line with customer revenue.
Produced weekly payroll reports for accounting department.
Regularly communicated with management team and account managers
Created corporate culture that encouraged a positive employment experience.
Continually created ways to reduce expenses without effecting quality or employee satisfaction.
Create business plans and budgets for future growth strategies.
GPS and fleet fuel tracking.
Built engaging customer and employee relationships,
Ensured efficient material usage and costs.
Sold new maintenance agreements and upsells.
Reduced operating expenses and profitability.
Landscape Images of Texas – Account Manager
Houston, TX 08/2023 – 03/2024
Managed subcontractors and in-house crews to service customer needs.
Learned new format for service using subcontractors for maintenance.
BrightView Landscape Services - Associate Branch Manager
Houston, TX • 08/2022 – 07/2023
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Complied with regulatory guidelines and requirements.
Resolved various issues impacting sales management and business operations.
Consulted customers to boost product sales and services.
Generated financial and operational reports to assist management with business strategy.
Assessed employee performance and developed improvement plans.
Engaged employees in business processes with positive motivational techniques.
Choate USA - Project Manager
Houston, TX • 03/2021 - 07/2022
Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.
Utilized project schematics, drawings, and specifications to complete detailed and highly accurate take-offs.
Communicated with clients to convey deadlines, scope of work and potential challenges throughout project timeline.
Developed processes to enable consistent on-time deliverables to customers per timelines established in contract.
Woodcreek Landscape - Production Manager
Katy. TX • 04/2019 - 03/2021
Inspected finished products for quality and adherence to customer specifications.
Supervised production schedules, production quality and on-time delivery
Supervised day laborers in completing large landscaping projects.
Established and enforced procedures and work standards, promoting team performance and safety.
Scheduled and allocated resources for production requirements.
Texscape Services - Branch Manager
Houston, TX • 11/2014 - 10/2018
Built a strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Managed branch revenue by optimizing daily operations.
Supervised day laborers in completing large landscaping projects.
Communicated with managers to resolve issues needing attention on customer property.
Organized worker schedules and supervised loading of tools and equipment on work trailers to prepare for upcoming workday.
Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
TMC Transportation - CDL Driver
03/2014 - 10/2014
Armed forces Bases Liquid Hazmat Class A Driver
ACME Trucking - CDL Driver
11/2013 - 03/2014
Hot Shot - Driver
07/2012 - 10/2013
Perry's Landscaping - Owner/ Manager
Missouri City, TX • 01/2000 - 08/2012
Accounts 10+ years logistics, scheduling of labor, materials, and equipment
10+ years customer and employee interaction and problem resolution on all levels
Trained in blueprint interpretation and implementation.
Proficient in Payroll, Employee Training, Total Job Estimation, and Collections
Well versed in Microsoft Word, Excel, Outlook, and Power Point
100% injury free workplace.
Will's Landscaping, Land - Foreman
Missouri City, TX • 06/1995 - 08/2004
Worked directly with the Owner to maximize labor, equipment, and material efficiency.
Specialized in customer concern resolution.
Trained all new personnel.
Cintas Corporation - Manager
06/1998 - 01/2000
LANGUAGES
Bilingual - Spanish
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