Inventory Management Customer Engagement

Vinay Kumar Lalsingh Gautam

Passport: U******* Date of birth: 20/04/2002 Place of birth: Diu, India

Nationality: Indian Gender: Male Phone number: +91-989******* (Mobile) Email address: ***************@*****.*** LinkedIn: https://www.linkedin.com/in/vinay-kumar-51299a23b

WhatsApp Messenger: 989-***-****

Address: Main Road Koliwada Ghoghla - Diu, 362540, Diu, India (Home) Passionate and skilled bartender with expertise in crafting signature cocktails, mixology, beverage inventory management, and delivering outstanding guest experiences in luxury hospitality settings. Proven ability to drive sales through upselling techniques and maintain high standards of hygiene and efficiency.

01/02/2024 – 29/02/2024 New Delhi, India

BARTENDER European Bartending School

01/04/2019 – 01/11/2022 Diu, India

COMMERCE Government Higher Secondary School - Diu

01/01/2018 – 01/01/2019 Diu, India

GOVERNMENT TECHNICAL SCHOOL

22/10/2024 – CURRENT Mumbai, India

BARTENDER PRE-OPENING FAIRMONT MUMBAI

• BARTENDER IN ASIA'S LARGEST BANQUET'S WITH ADVANCE FUTURISTIC TECHNOLOGY.

• Led pre-opening bar setup, ensuring operational readiness and seamless service.

• Crafted signature cocktails and mocktails, boosting customer engagement and sales.

• Trained and mentored a team of bartenders, maintaining consistency in service.

• Managed beverage inventory, reducing wastage through FIFO practices.

• Handled banquet bar operations for events spanning serving VIP clients.

• Maintained compliance with HACCP standards, ensuring top-notch hygiene and safety.

• Interact with customers; take orders for drinks and snacks.

• Plan and present bar menu.

• Serve snacks and drinks to the customer.

• Check identification of the guest to make sure they meet age requirements for purchase of alcohol and tobacco products.

• Mix ingredients to prepare cocktails and other drinks.

• Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.

• Prepare and serve alcoholic and non-alcoholic beverages.

• Arrange bottles and glasses to make attractive displays.

• Assess customers‘ needs and preferences and make recommendations.

• Ability to Sell or influence others for up selling and suggestive selling.

• Provide recommendations and suggestions to guest for choosing Drinks and Snacks.

• Serve customers in a friendly and helpful manner. ABOUT ME

EDUCATION AND TRAINING

WORK EXPERIENCE

• Keep the bar counter and work area neat and clean at all times.

• Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way.

• Handle and move objects, such as glasses and bottles, using hands and arms.

• Clean up after customers and clean work area.

• Clear ashtrays as and when required.

• Wash glassware and utensils after each use.

• Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.

• Perform physical activities such as lifting and stooping.

• Maintain liquor inventory and consumption.

• Collect payment for drinks served and balance all receipts.

• Handle an assigned house bank and follow all cash handling procedures as per hotel standard.

• Prepare inventory or purchase requisitions as needed to replenish supplies.

• Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests.

• Stay guest focused and nurture an excellent guest experience.

• Comply with all food and beverage regulations.

01/03/2024 – CURRENT Vagator Beach, Goa, India

BARTENDER NOAH BAR & RESTAURANT

• Implemented a homemade syrup program, enhancing drink consistency and reducing costs.

• Managed bar setup and breakdown in a high-volume environment, ensuring efficiency

•Assisted senior bartenders in crafting custom cocktails for elite clientele.

• Enhanced customer engagement, leading to a increase in beverage sales.

• Maintained stock accuracy, ensuring smooth operations during peak hours.

• Crafting homemade syrup program and enhancing cocktail consistency.

• Managed high-volume bar operations.

• Assisted in creating seasonal cocktail menus, increasing beverage sales.

• Provided VIP service and personalized drink recommendations, boosting customer satisfaction ratings.

• Maintained accurate inventory tracking, reducing shortages and overstock.

• Crafting a homemade syrup program.

• Managed high-volume bar operation.

• Assisted in creating seasonal cocktail menus, increasing beverage sales.

• Provided VIP service and personalized drink recommendations, boosting customer satisfaction ratings.

• Maintained accurate inventory tracking, reducing shortages and overstock.

• Setup and breakdown of the bar, ensuring cleanliness and organization.

• Worked closely with management to optimize bar efficiency and service quality.

• Trained junior bartenders on drink preparation and customer service.

• Ensured compliance with safety, sanitation, and licensing regulations.

• Developed a homemade syrup program, reducing ingredient costs while enhancing drink consistency. Key Skills

• Mixology & Craft Cocktails

• Soft Beverage, CCG, Alcohol, Equipment, Inventory & Cost Control

• Upselling & Guest Engagement

• Bar Setup & Pre-Opening Experience

• Banquet & Event Bartending

• HACCP & Food Safety Compliance

• Wine & Spirit Knowledge

• POS Systems & Order Management

• Team Training & Leadership

SKILLS

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