Customer Service A Team
Resume:
XAVIYUNA
POOLE
*************@*****.***
Atlanta, GA 30236
SKILLS
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
EDUCATION
Booker T Washington High School
ATLANTA GA • 07/2022
High School Diploma
Honoree of [Honor Name]
Awarded [Award Name]
Honor Roll [Semester and Year]
PROFESSIONAL SUMMARY
Dynamic customer service professional with a friendly demeanor and proven problem-solving skills, honed at Walmart and Amazon. Adept at multitasking and collaborating effectively in fast-paced environments, consistently delivering exceptional client experiences. Recognized for maintaining high accuracy and attention to detail while managing diverse customer inquiries.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
WORK HISTORY
Walmart - WALMART CUSTOMER SERVICE
Riverdale, GA • 06/2024 - 04/2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated respect, friendliness and willingness to help wherever needed.
Amazon - Work From Home Agent
Atlanta Ga • 11/2022 - 03/2023
Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
Navigated computer systems efficiently to access information quickly, providing accurate responses during customer interactions.
Resolved customer inquiries and complaints from multiple channels with moderate supervision.
Managed high volume of incoming calls for efficient problem-solving and timely support, ensuring positive client experiences.
Chick-fil-A - Drive-Thru Cashier
Morrow, GA • 05/2022 - 10/2022
Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Maintained clean and organized workstations, adhering to strict health and safety guidelines.
Maintained clean, tidy and orderly work station to uphold company standards.
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