David Christiansen, MS GSCM
503-***-**** Troutdale, OR
*******@*****.*** View LinkedIn
SUPPLY CHAIN, COMMERCIAL OPERATIONS
Added Value
** ***** ******** ** ****** chain, logistics, transportation, demand planning, inventory management, factory operations, warehousing, purchasing, trade compliance, strategic planning and leadership, cross-functional collaboration, customer relations, global sales and service operations and analysis including risk evaluation and mitigation, and team building
Effectively communicated evidence-based reports to senior leadership and other stakeholders, demonstrated sound judgement and decision-making in complex situations
Team member in forecasting, modeling, process improvement, innovating and aligning SOPs and policies, and enterprise-wide initiatives with cross-functional teams to exceed metrics and AOP and deliver increasing value to our internal and external customers
Delivered superior customer service, mitigated risk while instilling confidence in future business and ensuring compliance
Advanced experience with Office Suite, Microsoft Dynamics CRM, and ERP QAD, and experience with SAP
Managed several projects to streamline processes and systems to drive efficiency and enhance productivity while maximizing margins and minimizing costs and negative impacts to businesses
Coordinated with business units to ensure business and customer requirements were met, demonstrated creativity and persistence
Administrated and negotiated contracts with governments, large corporations, academia, and research organizations
Trained, mentored, and cultivated top performing team members while supporting individual’s professional development
Areas of Expertise
Supply Chain Management • Data Management/Analytics • Distribution • Trade Compliance • Warehousing • Purchasing • Inventory Management • Risk Analysis & Mitigation • Contract Administration • Negotiation • Forecasting • Practical Process Improvement • Project Management • Creative Problem Solving • Customer Relations • Vendor Management • Public Speaking • Team Leadership • Training & Development • Resource Optimization • Cross-Functional Collaboration • Real estate management, finance, and analysis
Key Achievements
Six-quarter average achieving 100.30 % of official revenue forecast
Led cross-functional teams in Kaizen event and various projects to improve revenue, purchasing, inventory, and forecasting and reporting accuracy
Participated in projects to move from Excel-based to CRM and PowerBI for planning and reporting
Facilitated compliance with ISO, led efforts to improve customer satisfaction
Standardized and documented global operations procedures, laid the groundwork for additional global commercial excellence
Developed inventory planning system for approximately 12,000 Service parts, increased fill rate to 98%
Developed a payment processing system to shorten the time and steps between payment and deposit
Recognized for exceptional contributions to team and company on numerous occasions
Professional Work History
THERMO FISHER SCIENTIFIC f/k/a FEI COMPANY Hillsboro, OR
Sales Operations Analyst II – Global Commercial Operations (2017 – 2025)
Detailed analysis and reporting of divisional and regional revenue forecasts
Worked with Sales and Service Divisions, factories, business units, and other partners to understand, capture, mitigate, report, and align on revenue and booking risks and manage forecasts
Supported Sales Operations, Global Commercial Operations, and business managers in identifying risks and opportunities
Coordinated implementation of processes for the collection, submission, and reconciliation of data necessary to assess risks
Worked to implement standardized principles and methods of planning and maintaining risk evaluation
Escalated risks to revenue and bookings to ensure every effort was made to execute and stretch plan
Served as a subject matter expert on supply chain matters and international commercial operations
Reported executive level summaries of bookings, revenue, and senior level meetings
FEI COMPANY Hillsboro, OR
Sales & Service Operations Analyst – North American Sales & Service Operations Center (2012 – 2017)
Reviewed RFPs, RFQs, quotes, LOI, and POs to understand T&Cs and negotiate as needed
Administrated purchasing, inventory/stocking levels, new parts and engineering data, vendor relations, supplier relations, quotes, bids/proposals, contracts, negotiations, and quote-to-cash processes while monitoring lead times to improve performance
Communicated revenue risks and opportunities to Finance and senior management; prepared budget forecasts and tracked expenditures to analyze variances and mitigate unforeseen expenses
Coordinated with Sales, Service, factories, business units, and ~1,300 customers to ensure quality orders and deliveries
Negotiated purchase orders and contracts, determined proper reorder points and safety stock levels
Collaborated with Legal, Finance, Compliance, technical groups, warehousing, sourcing, and Service to ensure accuracy of records, maintain proper inventory levels, and align expectations with suppliers
FEI COMPANY Hillsboro, OR
Service Logistics Coordinator (2009 – 2012)
Coordinated logistics, purchasing, and inventory to achieve and maintain a 98% fill rate
Managed a portfolio of approximately 2,000 actively stocked items
Managed backorder process, reduced number and severity of escalations by 45%
Developed a user-friendly Excel-based tool to identify reorder points for approximately 12,000 SKUs
Analyzed RMA environment and frequency of parts returned unused and leveraged findings to inform buying decisions
Participated in project to redesign the main Service parts warehouse for the Americas
Education
PORTLAND STATE UNIVERSITY
Master of Science in Global Supply Chain Management
Bachelor of Science in Business Administration
Double Major: Supply Chain and Logistics Management & Human Resources Management