Customer Service Data Entry
Resume:
Whitney Miller
Denver, CO *****
********@*****.***
Summary
Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Skilled Customer Service Representative with experience in resolving complex customer inquiries. Possess strong communication skills, problem-solving abilities and demonstrate high adaptability to fast-paced environments. Previous professional roles have demonstrated a consistent history of enhancing customer satisfaction and team productivity.
Skills
Customer service
Sales techniques
Conflict resolution
Event planning
Experience
May 2024 - October 2024
Family Dollar - Denver, CO
CSR
Cashier
Stocker
Sales
Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Surpassed sales goals through implementation of successful marketing strategies.
Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
May 2024 - July 2024
Safe Homecare - Denver, CO
Care Giver
Contacted medical providers on behalf of clients to follow up on appointments.
Laundered clothing and bedding to prevent infection.
Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Supported bathing, dressing and personal care needs.
August 2022 - July 2024
Golden Harmony - Denver, Colorado
Care Giver
Assisted clients with daily living activities such as bathing, dressing, and grooming.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Contributed to case reviews of client status and progress.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
September 2022 - February 2023
Good Times Burgers & Frozen Custard - Denver, CO
Crew Member
Talked pleasantly with customers while taking orders and promoted positive image for business.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Assembled and served meals according to specific guest requirements.
Wiped down tables and equipment, swept and refilled stock.
Maintained safe food handling practices to prevent germ spread.
Drove team success by quickly completing assigned tasks.
March 2021 - September 2021
Dollar Tree - Denver, CO
CSR
Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Educated customers on special pricing opportunities and company offerings.
Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
May 2019 - February 2021
New direction learning center - Denver, CO
Day Care Teacher
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Developed lesson plans and activities to engage children in learning.
April 2017 - February 2018
Little Ceasers - Denver, CO
Crew Member
Assisted management team with inventory counts of food products and beverage supplies.
Demonstrated proper food safety practices by accurately completing quality control checklist.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Education and Training
Metropolitan State University of Denver Denver, CO
Some College (No Degree) Dance
References
References available upon request.
Contact this candidate