Test Engineer It Support

Mohammad Ismail

248-***-**** ****.**.******@*****.*** https://www.linkedin.com/in/ismail-mohammad

WORK EXPERIENCE

Software Test Engineer Aug 2022 – Sep 2024

General Motors Warren, MI

Analyze project requirements to ensure clear understanding and develop comprehensive test plans.

Create detailed manual and automated test cases, including functional, regression, and performance tests.

Write and maintain automated test scripts using Selenium, executing tests to validate software functionality.

Document and report defects, collaborating with developers to resolve issues and validate fixes.

Continuously improve testing methodologies, staying updated on industry trends and best practices.

Attend project meetings to stay aligned with project goals and requirements.

Advocate for software quality across the development lifecycle, ensuring that quality standards are upheld and that the software meets or exceeds user expectations.

IT Support Analyst May 2021 – Aug 2021

Atom Tech Design Clarkston, MI

Maintained servers and provided a stable system, including VMs and other supporting systems.

Troubleshot internet and network connectivity issues across domains and took appropriate steps to restore service or worked with internet service providers to restore service.

Ensured seamless information transfer between computers in the office.

Set up and maintained a network of computers and databases containing confidential patient information.

Prepared computers for onsite installation, downloaded network protection software and cloud-based security solutions, and handled hardware/software components.

Implemented and maintained emergency backup and restore systems for mission-critical network servers.

Responsible for end-user desktop support and maintenance of servers and other networked devices.

ENGINEERING PROJECTS

Health Productivity App, Wayne State University 01/2022 – 05/2022

•Developed software that allows users to input health information and generate reminders for healthy activities.

•Improved users’ health and well-being by utilizing timed notifications/reminders.

•Implemented features such as user-created reminders for drinking water, standing up, fixing posture, and taking breaks.

•Utilized front-end and back-end development with Java Swing on Eclipse.

•Implemented automated testing using CircleCI with JUnit.

Operating Systems Project 03/2022 – 05/2022

•Designed and implemented a secure Amazon S3-based file system.

•Mounted an S3 bucket on the user’s machine.

•Implemented a standalone utility to encrypt and decrypt files using RC4 into S3FS, allowing users to automatically encrypt files upon upload and decrypt them upon download.

Database Management Project 03/2022 – 05/2022

•Designed a database for a Twitter-like social media website with a key feature allowing followers to tip influencers with cryptocurrency (PPS).

•Implemented user registration and login interfaces to restrict system access to registered users.

•Created a web interface for users to buy and sell PPS and view their activity on an activity page.

•Implemented a web interface for users to tip followees.

Data Science Project 03/2020 – 05/2020

•Analyzed the effect of different locations on ozone content levels.

•Used one-way ANOVA (Analysis of Variance) to test for significant differences in ozone content across multiple locations.

•Created multiple boxplots to compare ozone levels between different locations, highlighting data distribution and variation.

•Evaluated the statistical significance of the differences, drawing conclusions about how location impacts ozone content.

EDUCATION

Wayne State University – College of Engineering, Detroit, MI Graduated Aug 2022

Bachelor of Science in Computer Science GPA: 3.56

Macomb Community College - Warren, MI Graduated Oct 2019 Associate in General Studies GPA: 3.47

TECHNICAL & COMPUTER SKILLS

Programming Languages: Python • C • C++ • MySQL • HTML • CSS • PHP • Java • JavaScript • Java Swing

Software: MATLAB, GitHub, IntelliJ, Minitab, Visual Studio, Repl.it, Xcode, Eclipse, Jupyter Notebooks, NumPy, TensorFlow, Microsoft Azure, Jira

BI Tools: Tableau, Power BI, Google Data Studio

Cloud: Google Cloud, AWS

Databases: SQL, MS Access, Oracle 8

Applications: Microsoft Word, Excel, PowerPoint, Active Directory

Operating Systems: Windows, Mac OS, Linux

Other Skills: Teamwork, Deadline-oriented mentality, Adaptability, Team Communication, Problem Solving

Languages: English, Bangla, and Hindi

HONORS AND ACTIVITIES

Dean’s List, Wayne State University Fall 2020, Summer 2022

Dean’s List, Macomb Community College Spring 2019, Winter 2018

Member, Society of Computer Developers

Member, Phi Theta Kappa Honor Society

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