Special Police Officer
Resume:
Charlittia Young
Washington, DC *****
****************@*****.***
Professional Summary
I am looking for a position where I can utilize my skills and creativity while continuing my successful track record in security, customer service, and hospitality. I am versatile, personable, detail-oriented, independent, reliable, and professional, with strong management skills. Work Experience
Front Desk Agent
Hyatt Hotel-Washington, DC
March 2024 to Present
• Manage front desk operations with a focus on delivering outstanding guest service, including facilitating smooth check-in and check-out procedures, responding to inquiries, and effectively resolving guest concerns.
Armed Special Police Officer
Signal One Security-Washington, DC
December 2023 to Present
• Ensured strict adherence to security measures, controlling visitor and vehicle access, and monitored entry and exit points to prevent unauthorized entry.
• Coordinated with local law enforcement, fire departments, and medical emergency teams for prompt response and resolution of emergency incidents.
• Performed regular patrols to detect and alleviate safety hazards, managed vandalism and fire risks, and responded to security breaches to maintain a secure premises. Armed Special Police Officer
TRICORPS SECURITY-Washington, DC
November 2022 to November 2023
• Enforce security regulations, monitor access points to deter unauthorized entry, and ensure compliance with safety protocols.
• Mediate on-site disputes employing diplomacy to deescalate situations and maintain a secure environment.
• Coordinate with law enforcement and emergency services during incidents, and conduct patrols to prevent and address potential security threats.
Special Police Officer (Armed)
Metropolitan Tactical Elite-Washington, DC
August 2021 to September 2022
• Enforced security protocols, regulating entry of visitors and vehicles to ensure compliance with established guidelines.
• Collaborated with law enforcement, fire services, and emergency medical teams to address various emergency situations effectively.
• Conducted patrols and investigated incidents, maintaining vigilance to prevent vandalism, identify potential fire hazards, and deter suspicious activities. Special Police Officer (Armed)
Preeminent Protective Services-Washington, DC
October 2020 to July 2021
• Implemented security measures by regulating visitor and vehicle access at critical entry and exit points.
• Coordinated with local law enforcement, fire departments, and EMS to respond to emergencies, ensuring integrated safety responses.
• Performed regular patrols and investigated security breaches to uphold safety and reduce risk of threats.
Special Police Officer (Armed)
Next Level Security-Washington, DC
August 2019 to October 2020
• Ensured strict adherence to security measures, controlling visitor and vehicle access, and monitored entry and exit points to prevent unauthorized entry.
• Coordinated with local law enforcement, fire departments, and medical emergency teams for prompt response and resolution of emergency incidents.
• Performed regular patrols to detect and alleviate safety hazards, managed vandalism and fire risks, and responded to security breaches to maintain a secure premises. Special Police Officer (Armed)
HBI Investigations-Largo, MD
October 2018 to April 2019
• Verified individual and vehicle identifications to enforce facility security protocols, employing handheld ID scanners for authorized access control.
• Investigated suspicious activities to maintain safety and security within and surrounding the premises.
• Coordinated with military security forces to implement emergency procedures, including conducting searches and overseeing evacuations.
Special Police Officer
LGC Security-Washington, DC
June 2017 to September 2018
• Enforced security protocols, ensuring the verification of identification for all individuals accessing the facility, utilizing handheld ID scanners to maintain secure operations.
• Maintained consistent radio communication with military security personnel to coordinate surveillance and respond to potential threats effectively.
• Executed access control procedures, including the issuance of visitor and vehicle passes, and adhered to Air Force guidelines for searches, inspections, and emergency evacuations. General Manager
Green Bean Coffee Shop-Arlington, VA
May 2015 to August 2018
• Managed store operations, achieving alignment with budget goals by growing sales and controlling expenses related to inventory, labor, and supplies.
• Maintained financial oversight of cash management procedures, ensuring adherence to loss prevention standards and effective coordination with Corporate Office.
• Directed staff recruitment and development processes, while enforcing safety protocols and conducting comprehensive monthly safety meetings to ensure a secure work environment. Education
High School Diploma
Oxon Hill High School - Oxon Hill, MD
Skills
• Retail Sales
• Excel
• Restaurant Experience
• Cash Register
• Hospitality
• Word
• Sales
• Surveillance
• Cash Handling
• Management
• PowerPoint
• Communication Skills
• Typing
• Customer Service
• MS Office
Certifications and Licenses
Armed SPO License
September 2024 to September 2025
SPO40005144
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