Statistical analysis, data management, organizational development

Scott K. Burtnick Phone: 443-***-****

**** ********* ******, **********, ** 21227 **********@*******.***

Key Competencies

Statistical Analysis: Expertise in multivariate statistics, adept at applying classical test theory and item response theory to assess and refine data-driven solutions.

Software Proficiency: Skilled in SPSS, R, SAS, STATA, Minitab, Winsteps, and Lertap for advanced statistical modeling and analysis, alongside MS Office (Word, Excel, PowerPoint) for data presentation and reporting.

Research Skills: Proficient in designing and conducting quantitative and qualitative research studies, with a focus on actionable organizational insights.

Data Management: Experienced in statistical analysis, data analysis, and data entry, ensuring accuracy and usability of complex datasets.

Organizational Psychology: Specialized in job analysis, technical writing, competency modeling, and survey/assessment development and validation to enhance workforce performance.

Teaching and Communication: Capable of conveying complex statistical and psychological concepts to diverse audiences through instruction and technical documentation.

Professional Experience

Personnel Research Psychologist April 2019 – Present

U.S. Customs and Border Protection, Washington, DC

Grade: GS-14, 40 hours a week

Developed and analyzed computer adaptive tests (CATs) for CBP frontline law enforcement, leveraging statistical tools for test refinement.

oConducted classical test theory analyses in SPSS and item response theory analyses in BILOG-MG to select high-performing items.

oPerformed data checks on initial test runs to ensure accuracy of scores and thetas.

Led CBP Exit Survey efforts to assess employee retention factors.

oPulled, cleaned, and analyzed response data quarterly, creating automated dashboards that saved 250 man-hours per quarter.

oIdentified approximately 40 themes from comments to guide leadership action on talent retention.

Developed metrics for the HRM Strategic Plan (2021-2026) to align organizational goals.

oCollaborated with HRM offices and held feedback meetings to draft and refine metrics.

oFinalized an appendix of metrics after three rounds of leadership reviews.

Managed the Childcare Subsidy Study to evaluate program effectiveness.

oBuilt and launched survey in MAX Survey, analyzed data, and presented findings to leadership.

Oversaw Agency-Wide Physical Fitness Program Survey to assess program impact.

oConducted literature reviews to inform survey design and developed short and annual surveys.

oAnalyzed data quarterly and provided actionable recommendations to leadership.

Created job analysis assessment questionnaires for various CBP positions.

oExtracted KSAs, collaborated with SMEs for ratings, and finalized questions after multiple review rounds.

Contributed to agency survey programs by editing and launching surveys for multiple offices.

oSupported Strategic Transformation, Employee Engagement Initiative, and U.S. Border Patrol Physical Fitness Validation Study surveys.

Industrial/Organizational Psychologist May 2017 – March 2019 Global Skills Exchange, Alexandria, VA

40 hours a week

Managed eight security certification exams for Defense Security Service and three intelligence exams for the Office of the Under Secretary of Defense for Intelligence and Security.

oPerformed routine classical test theory and item response theory analyses to evaluate item performance.

oUpdated items quarterly and managed item banking software for exam maintenance.

Conducted annual standard setting and validation studies to ensure exam reliability.

oLed Angoff panels for standard setting and performed job task analyses for validation.

Developed educational exams for academic institutions.

oCreated mechanics exam for Northeastern University, linking items to curricula and setting cut scores.

oDeveloped Certified Mission Critical Operator Exam for Cleveland Community College, piloting items and establishing cut scores.

Research/Statistical Consultant Sept. 2014 – May 2017

U.S. Merit Systems Protection Board, Washington, D.C.

40 hours a week

Researched training and development for Senior Executive Service (SES) employees.

oConducted multivariate statistical analyses (e.g., cluster analysis, principal component analysis) to develop taxonomies and predictive models.

oPublished findings in Journal of Workplace Learning on benefits of executive training in federal government.

Collaborated on EEOC employee engagement survey analysis.

oUsed cross-tabs, chi-square tests, and data mining to identify patterns in survey data.

oProduced a technical report and briefed leadership on findings.

Education

M.S., Industrial/Organizational Psychology

University of Baltimore, MD 2016

Erasmus Mundus Winter School Certificate in Work, Organizational, and Personnel Psychology, University of Valencia, Spain (2015-2016)

B.S., Psychology (summa cum laude), Certificate in Psychology of the Workplace

University of Maryland, Baltimore County (UMBC) 2014

Selected Publications & Presentations

Leeds, J. P., Burtnick, S. K., Roach, K. N., Moody, H. M. (2018). Development and validation of an executive training and development-type taxonomy. Journal of Workplace Learning, 30(6), 442-468.

Burtnick, S. K., Cucina, J. M., Byle, K. A., Perry, K. M. (2020). How to Develop and Implement Unidimensional Computer Adaptive Tests. Master tutorial presented at the 35th meeting of the Society for Industrial and Organizational Psychology, Austin, TX.

Cucina, J. M., Burtnick, S. K., De La Flor Musso, M. E., Walmsley, P. T., Wilson, K. J. (2024). Meta-analytic validity of cognitive ability for hands-on military job proficiency. Intelligence, 104, 101818.

Co-authored 20+ papers/posters in peer reviewed journals and conferences (e.g., SIOP, IPAC) on topics including psychometrics, employee engagement, and test validation.

Contact this candidate