Child Welfare North Carolina

TITIRAH BROWN

CHARLOTTE, NC

*******.*****@******.***

PROFESSIONAL EXPERIENCE

Mecklenburg County of Social Services Hybrid - Charlotte, NC 2022 to Present

A government agency in North Carolina dedicated to providing support and resources for the welfare and well-being of residents, encompassing programs such as child welfare, adult protective services, and financial assistance.

CHILD WELFARE SPECIALIST III Full Time 40hrs

Managed a varied array of child welfare efforts, managing numerous projects concurrently. Collaborated with a range of stakeholders—from families to social services agencies and legal bodies—to safeguard the welfare and safety of at-risk children. Emphasizing promptness and fiscal responsibility, I've consistently achieved successful outcomes, with a significant portion of projects finished on time and within budget. Nurtured cooperation and efficacy to realize program objectives and uplift the lives of vulnerable children.

ENGAGEMENTS:

Enhancing Child Welfare Initiative:

Successfully addressed cases of neglect, abuse, and dependency of children in Mecklenburg County, particularly targeting High-Risk Domestic Violence cases, as evidenced by thorough investigations and interventions.

Streamlining Child Welfare Investigations

Developed efficient project plans and timelines to ensure thorough investigation and resolution of neglect, abuse, and dependency cases, measured by improved case resolution rates, by implementing strategic planning methods.

Collaborative Safety Assessment and Resource Implementation

Facilitated positive outcomes by coordinating with stakeholders to establish safety assessment goals and implement community resources, as evidenced by improved family well-being indicators.

Supporting At-Risk Youth for Family Well-being

Ensured family well-being by managing referrals to community partners and supervising at-risk youth, measured by improved support systems and youth outcomes.

Reforming Court Petitions for Child Welfare Cases

Provided legal support by preparing petitions for court proceedings, resulting in timely and effective legal interventions.

CHILD WELFARE SPECIALIST II Full Time 40hrs 2022-2023

Specializing in family assessments, forensic investigations, and case management to address child neglect and abuse, in alignment with North Carolina statutes. Skilled in overseeing safety assessments, analyzing family dynamics, and providing court support. Proficient in integrating child welfare policies and practices into legal proceedings. Demonstrated ability to manage complex projects, coordinate resources, and drive outcomes within interdisciplinary teams.

Mecklenburg County Criminal Justice Services Charlotte, NC Full Time 40hrs 2021 to 2022

A government agency overseeing law enforcement, courts, and corrections in Mecklenburg County, providing vital services for public safety and justice.

CRIMINAL JUSTICE CASE MANAGER

Effectively orchestrated and supervised a complete reintegration initiative for Mecklenburg County residents post-incarceration, evidenced by elevated client engagement and favorable results. Coordinated multifaceted support services including employment, housing, training, and treatment, promoting synergy among stakeholders. Directed the maintenance of client records, conducted interviews, and led life-skills training sessions. Offered strategic recommendations to optimize participant progression within the program, ensuring its overall success.

North Carolina Department of Public Safety On-site Charlotte, NC

A state agency responsible for enhancing the safety and security of residents through various programs and services, including law enforcement, emergency management, and corrections.

PAROLE CASE ANALYST I Full Time 40 hrs 2020 to 2021

Performed thorough data compilation, detailed analysis, and strategic recommendations for parole feasibility, ensuring compliance with legal parameters. Leveraged diverse resources to evaluate risks and behaviors, aligning with project goals. Efficiently managed interstate transfers and immigration logistics. Fostered clear communication with stakeholders, optimizing project execution and promoting safety and success.

PROBATION PAROLE OFFICER II Full Time 40hrs 2014 to 2020

Achieved efficient task management within legal parameters, gauged by accurate risk assessment and adept problem-solving, akin to guiding offenders through rehabilitation. Provided leadership as a Certified Instructor, ensuring team members acquired crucial skills. Enhanced stakeholder collaboration through clear communication, conflict resolution, and effective risk mitigation. Supported team growth through mentorship and excelled in dynamic settings, resulting in improved project efficiency. Demonstrated commitment to continuous improvement by actively participating in projects and crafting training materials to enhance team proficiency.

D&D Consulting, Ltd. Remote 2007 to 2015

HUMAN RESOURCES GENERALIST – RECRUITER Part Time 20hrs

Accomplished excellence in HR management, demonstrated by proficiency in record-keeping, compliance, and project leadership, thereby driving strategic decisions and operational excellence across diverse projects and departments.

Wells Fargo Bank N.A., On-Site Charlotte, NC 20011 to 2014

Wells Fargo Bank: Major American financial institution offering banking, investment, and mortgage services with a nationwide presence.

RETIREMENT PLAN ASSOCIATE III Full Time 40hrs

Managed projects effectively through the delivery of comprehensive participant education on retirement plans, ensuring satisfaction with exceptional customer service. Transaction handling is executed skillfully to meet strict metrics and ensure seamless resolution of inquiries, contributing to the achievement of project objectives. Collaboration with diverse teams facilitates accurate information distribution and compliance with regulations, ultimately safeguarding project success. Additionally, active involvement in business support initiatives enhances project efficiency and preparedness. Professionalism and expertise in supporting participants are consistently demonstrated throughout.

AT&T New York, NY 2007 to 2009

A global leader in telecommunications, providing innovative solutions in mobile and fixed-line services, internet, and entertainment.

RETAIL SALES CONSULTANT

Delivered exceptional customer service and driving sales in dynamic environments. Skilled in providing personalized product recommendations, answering inquiries, and guiding customers through the purchasing process. Possesses a deep understanding of product offerings and a commitment to creating positive shopping experiences. Demonstrated ability to build rapport with customers and contribute to achieving sales targets.

United States Air Froce Reserves Charlotte, NC E-3 2008 to 2008

A branch of the U.S. military composed of part-time service members who support the Air Force in times of need, maintaining readiness for rapid deployment while also pursuing civilian careers.

OPERATIONS COORDINATION SPECIALIST/DEPLOYMENT LOGISTICS COORDINATOR Full Time

Accomplished seamless basic training transitions for new Air Force recruits as measured by smooth integration into squadrons, by managing and distributing military clothing and materials, facilitating communication between recruits and instructors, and conducting surveillance and security checks to ensure squadron integrity and personnel safety.

Vanderbilt Consulting New York, NY 2003 to 2004

A premier consultancy firm known for its strategic insights and innovative solutions across diverse industries. With a focus on driving client success, offering expert advice and customized strategies to address complex challenges and optimize business performance.

ADMINISTRATIVE ASSISTANT TO VP Part Time 25 hrs

Provided comprehensive support in fast-paced environments. Skilled in managing calendars, coordinating meetings, and handling confidential information with discretion. Proficient in organizing travel arrangements, preparing reports, and facilitating effective communication between executives and stakeholders. Possesses strong multitasking abilities and attention to detail, ensuring smooth operations and optimal productivity. Committed to delivering high-quality administrative assistance to support the VP and contribute to organizational success.

Cushman & Wakefield New York, NY 2002 to 2003

A leading global real estate services firm, specializing in providing strategic advice and innovative solutions to clients across various sectors.

ADMINISTRATIVE ASSISTANT Part Time 20 hrs

Demonstrated ability to provide efficient support in fast-paced office environments. Proficient in managing schedules, coordinating meetings, and handling correspondence with professionalism and discretion. Skilled in organizing files, preparing documents, and facilitating seamless communication between team members. Strong multitasking abilities and a proactive approach to problem-solving ensure smooth operations and contribute to overall productivity. Committed to delivering high-quality administrative support to contribute to the success of the organization.

EDUCATION

Masters of Business Administration, Human Resource Management, Strayer University Concord, NC

Bachelor of Science, Criminal Justice – Corrections and Law Enforcement, North Carolina Central University Durham, NC

CREDENTIALS

Case Management Certificate, Southern University and A&M College Baton Rouge, LA

Social Work Certificate, North Carolina Department of Social Services

Project Management Professional, Project Management Institute Newtown Square, PA

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