Assistant Manager Team Members
Resume:
KK
Kalesha Kester
Professional Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Work History
Kansas Children Service League - Early Head Start Home Based Supervisor Ulysses, KS
07/2019 - Current
Icing By Claire's - Assistant Manager
Pueblo, CO
01/2017 - 09/2019
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
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Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
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Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
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Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
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Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
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Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
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Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
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Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
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Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
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Improved customer satisfaction by addressing and resolving complaints promptly.
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Streamlined store operations for increased efficiency, implementing new processes and procedures.
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Developed strong working relationships with staff, fostering a positive work environment.
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Increased sales through effective merchandising strategies and targeted promotions.
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Implemented staff training programs, enhancing product knowledge and improving customer service skills.
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*******.****@*****.***
Ulysses, KS 67880
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Skills
● Staff Management
● Processes and Procedures
● Goal-Oriented
● Training and Mentoring
● Team Building
● Organizational Skills
● Effective Communication
Education
Expected in 05/2025
Barton County Community College
Great Bend, KS
Early Childhood Education
05/2013
Pike Peak Prep
Colorado Springs, CO
High School Diploma
Certifications
Car Seat Tech- March 2021
Safe Sleep Instructor- September 2023
Hi Plains Ed - Paraeducator, Special Education
Lakin, KS
02/2019 - 05/2019
Famous Footwear - Assistant Manager
Garden City, KS
09/2018 - 03/2019
Ulta - Merchandise Coordinator
Garden City, KS
09/2018 - 02/2019
The Children's Place - Assistant Manager
Pueblo, CO
06/2014 - 01/2017
Enhanced student learning by providing individualized support and accommodations for special education students.
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Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
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Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
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Supported students'' social-emotional development through one-on-one counseling sessions and group activities.
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Improved customer satisfaction by addressing and resolving complaints promptly.
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Streamlined store operations for increased efficiency, implementing new processes and procedures.
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Developed strong working relationships with staff, fostering a positive work environment.
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Increased sales through effective merchandising strategies and targeted promotions.
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Increased sales by effectively coordinating merchandise displays and promotional materials.
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Streamlined inventory management processes for improved efficiency and reduced waste.
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Collaborated with store managers to optimize product placement and enhance customer experience.
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Enhanced visual merchandising strategies with creative floor plans and eye- catching displays.
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Trained new team members on company policies, procedures, and merchandising best practices.
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Improved customer satisfaction by addressing and resolving complaints promptly.
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Streamlined store operations for increased efficiency, implementing new processes and procedures.
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Developed strong working relationships with staff, fostering a positive work environment.
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Increased sales through effective merchandising strategies and targeted promotions.
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Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
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Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
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Maintained a clean, safe, and organized store environment to enhance the customer experience.
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