Front Desk Customer Service

Darielis Batista

*** **** ******, **** *****, ***73

848-***-****(cell)

E-mail: ****************@***.***

Education

**** – 2018 Howell High school

****-**** ******** ******* *******/pre med

Skills:

I am fluent in both spanish and english

04/2019- 05/2022

Greek relations

Ran meeting notes for every meeting and set up and planned events on a weekly basis Member of Phi Mu

Phi Beta Mu chapter

Experience

09/2020-11/2022

Front desk at Marriott

Front desk, responsible of welcoming and greeting guest, checking and check out up to 100 guest a day, Taking reservations in person and over the phone, taking food orders from the restaurant at the hotel and running food out for customers. Resolving complaints directly or escalating to supervisor when needed.Keep front desk tidy and presentable with all necessary material.

Dog walker/ Pet sitter 07/2021-current

Pet sitter. Staying at the pet owner’s home overnight to look after pets providing water, food, and medicine. Walking dogs, letting pets out for regular bathroom breaks, play with them, cleaning litte box, and other pet areas in the house. Grooming pets, including bathing, brushing their coats and trimming their nails, sending photos and updates to the owners of the pet while staying.

Tom’s River country club 5/14/2024-9/20/2024

Server seasonally at tom’s river country club. My duties included providing excellent customer service in a restaurant by greeting and seating guests, taking food and drink orders, and delivering them accurately and promptly. They ensure customer satisfaction by checking in, addressing any special requests, and resolving any issues that arise. Servers also handle payments, process transactions, and maintain a clean dining area by clearing and resetting tables. Additionally, they follow health and safety regulations to ensure a safe dining experience for guests. Strong communication skills, attention to detail, and a friendly attitude are essential for success in this role. Behavioral Technician Start date: 03/02/2024- 12/03/2024 Modifying Behavior-

As a behavioral technician working with small children in their homes with families, I have honed my skills in implementing behavior management strategies, providing one-on-one support, and fostering a positive and nurturing environment for children to thrive. I have effectively collaborated with families and my BCBA to create and implement personalized behavior intervention plans, and recording data to track child’s progress.

MVC technician 07/2023- current

As a technician at motor vehicles I provided exceptional customer service in a fast-paced, high-volume environment, assisting an average of 100+ customers daily with licensing, registration, and titling services.I processed and reviewed applications for driver's licenses, identification cards, vehicle registrations, and title transfers, ensuring compliance with state laws and regulations.

Verified legal documents including proof of identity, residency, and insurance, maintaining strict confidentiality and accuracy

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