Customer Service Sales Associate
Resume:
Kamron Gibson
**** ******** **, ********, ******* 30062
770-***-**** / 850-***-**** ● ******.******@*****.***
Summary of Skills
Expert cashier and payment processor.
Excels at providing accurate and efficient customer service in a courteous & professional manner.
Proficient with payment processing systems, personal computer software and hardware, especially Microsoft products.
Adept at trouble shooting electronic devices and personal computer applications.
Skillful in cash handling tasks and procedures.
Professional Experience
Home Depot, Marietta, Georgia, August 2023 – Present
Pro-Account Sales Associate/Cashier
Selling products to contractors, property owners, and other professional customers.
Provides outstanding service to customers through the sharing of product knowledge.
Developing and maintaining professional customer relationships.
Paying special attention to the customer's needs and offering solutions to issues.
Kroger, 3200 Johnson Ferry Road, Marietta, Georgia, September 2022 – July 2023
Front Service Lead and Customer Service Associate
Operated cash registers and records customer's purchases in the computer payment processing system.
Provided customers with information on inquiries related to merchandise and product promotions.
Conducted research to resolve customer issues in a timely and accurate manner.
Assisted customers with returns, money orders, exchanges, and other issues.
Assisted customers with self-checkout while helping other cashiers with customer check-out.
Bethelonia African Methodist Episcopal Church, Tallahassee, Florida, June 2018 – current
Technology Support and Website Administrator (part-time and remote)
Set up and maintain the church website.
Transitioned computer applications and software to new personal computer.
Works with church administrator to trouble shoot computer issues as needed.
Works with church staff to set up virtual tools and applications.
Home Depot, Marietta, Georgia, March 2020 – September 2022
Processed checkout and/or return transactions, as well as monitor and maintain the Self-Checkout area.
Provided customers with information on inquiries related to merchandise and product promotions.
Assisted customers with general pricing and payment questions.
Processed returns and worked with other associates to resolve customer issues.
Target, Marietta, Georgia, November 2019 – January 2020
Fulfillment Specialist – (seasonal job)
Read, deciphered work orders.
Located, extracted, confirmed, and inspected merchandise.
Packed and transported packed items to the delivery trucks.
Finalized work order and updated the database for merchandise shipped.
Fresh 4 Less (Piggly Wiggly Groceries), Tallahassee, Florida, September 2018 to October 26, 2018
Scanned coupons, applied discounts, processed payments, and processed purchases on registers.
Answered customer questions about merchandise, store policies, and ongoing promotions.
Maintained display areas around and near checkout aisles.
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United Parcel Service (UPS), Tallahassee, Florida, November 2017 to January 2018
Delivery Helper (seasonal job)
Assisted driver with loading, unloading the truck and making deliveries.
Organized and maintained package order in the vehicle.
Communicated with dispatchers and followed up on customer deliveries.
WALMART, Tallahassee, Florida, January 2015 to December 2016
Cashier and Sales Associate
Scanned coupons, applied discounts, processed payments, and rang up sales on computerized cash registers.
Provided direct assistance to customers, sales associates and management.
Answered questions about merchandise, store policies, and ongoing promotions.
Maintained display areas around and near checkout aisles.
Trained new cashiers and stock clerks as needed.
Education
Computer Science Associate Degree Candidate – Chattahoochee Technical College, Marietta, Georgia
- Network Support Specialist Certificate (all course work completed)
Tallahassee Community College - Tallahassee, Florida
Memberships
Student Member of Atlanta IT Professional Association
Turner Chapel A.M.E. Church – Media Ministry Support
Computer / Software Skills /Course Completion
Microsoft Word, PowerPoint, and Excel
Introduction to Computers, Computer Concepts, and Information Security, Network, and Operating System Fundamentals
References
Robert Richardson
Personal Friend/Director of Internal Audit
Atlanta, Georgia
(678) 595 – 0890
Gary Harden
Front-end Supervisor
Home Depot
Adrienne Davis
Tax Accounting Manager
Personal Professional Mentor
Contact this candidate