Business Intelligence Vice President

Justin D. Wolf 917-***-**** cell • *********@******.*** • LinkedIn Profile

Senior-Level Executive Leader

Spearheading Business Transformation, Technological Integration and Strategic Growth

Seasoned executive with over 20 years of leadership experience across diverse industries, including finance, technology, and logistics. Known for driving significant business growth, optimizing operations, and executing strategic initiatives effectively. Expertise in integrating advanced technology solutions, enhancing operational efficiencies, and leading high-performance teams toward exceeding corporate goals. Skilled in leveraging engineering backgrounds and Six Sigma methodologies to deliver innovative solutions and transformative outcomes.

Areas of Expertise

Leadership - Problem-Solving - Team Building - Business Development - Operational Excellence - Technology Integration - Financial Management - Risk Management - 6-Sigma / LEAN - Data Analysis - Detail-Oriented - Vendor Management - Strategic Planning - Project Management - Revenue Growth - Cost Reduction - Process Optimization - Customer Experience - Business Intelligence - Cross-functional Leadership - Performance Metrics - Regulatory Compliance - Market Expansion - Profitability Enhancement - Technology Deployment - Operational Streamlining - Quality Assurance - Risk Assessment - Stakeholder Engagement - Supply Chain Management - Innovation Management - Team Mentorship

Selected Accomplishments

Orchestrated comprehensive strategic initiatives across 5 Dallas-Ft Worth locations, significantly expanding patient flow and optimizing operational efficiency for Blue Star Rehabilitation, LLC.

At The Brinks Company, spearheaded remote management solution for 16,000+ cash handlers, standardizing platforms and reducing annual maintenance costs by 20% ($1.2M).

As Senior Vice President at Bank of America, directed 44-member Wire Transfer Technology team, managing 300K+ daily wires valued at $900B+, and drove product innovation, outpacing industry growth rates by 2x and exceeding revenue targets by 20%+ year-over-year.

At Mile High Distributors, Inc, cultivated a robust client base, acquiring 200+ business customers within 22 months, achieving a 97% retention rate and driving annual revenues to $400K with robust net margins of 35% and 29% in consecutive years.

In the United States Air Force, engineered database for tracking Iraq's operational missiles and inspection outcomes, enabling precise accounting of thousands of missile assets and slashing mission-planning time by 75%.

Executive Career Progression

Blue Star Rehabilitation, LLC 2016 2016 – 2024

Director, Operations and Special Projects

Orchestrated comprehensive strategic initiatives across 5 Dallas-Ft Worth locations, significantly expanding patient flow and optimizing operational efficiency for one of the region's most prestigious physical rehabilitation providers.

Spearheaded the entire development lifecycle of a $4M cutting-edge pain management center, transforming a vacant commercial space into a premier medical facility featuring advanced therapeutic technologies and innovative treatment solutions.

Demonstrated exceptional vendor management by coordinating a diverse team of over twelve specialized contractors, delivering transformative clinical environments with enhanced functionality, sophisticated aesthetics, and optimized spatial designs that significantly improved patient experience and operational productivity.

The Brinks Company, Dallas, TX 2014 – 2015 Director – US, Canada, and Commercial Strategy Projects

Top 10% Performer – Exceeded Peer Group Benchmarks

Orchestrated multinational project teams comprising 10 PMP-certified managers to execute transformative technology initiatives, enhancing operational efficiency, profitability, and customer satisfaction.

Instituted rigorous Project Management Life Cycle (PMLC) protocols across cross-functional teams, elevating project execution standards in a previously unstructured environment.

Championed deployment of handheld scanning technology, optimizing messenger logistics, eliminating paper processes, and substantially reducing drive times, resulting in significant cost savings.

The Brinks Company (continued)

Harnessed business intelligence to develop customer profitability metrics and branch performance scorecards, empowering data-driven decision-making in operations and pricing strategies.

Spearheaded remote management solution for 16,000+ cash handlers, standardizing platforms and reducing annual maintenance costs by 20% ($1.2M).

Bank of America, Charlotte, NC 2005 - 2014

Senior Vice President, Senior Technology Manager (2012 – 2014) Top 20% Performer – Exceeded Peer Group Benchmarks

Directed 44-member Wire Transfer Technology team, managing 300K+ daily wires valued at $900B+.

Drove product innovation, outpacing industry growth rates by 2x and securing market leadership across all wire segments. Exceeded revenue targets by 20%+ year-over-year.

Executed Dodd-Frank mandates ahead of schedule, transforming regulatory compliance into a revenue-generating product, acquiring 20+ clients with significant profit contributions.

Remediated critical audit and compliance issues, aligning the platform with industry standards. Reduced high-severity incidents by 50% within 12 months.

Enhanced platform stability, achieving and maintaining Six Sigma processing level.

Senior Vice President, Senior Technology Manager (2011 – 2012)

Helmed technology team for federally mandated OCC reporting of $80B+ Commercial Real Estate portfolio.

Optimized resource allocation, replacing external consultants with internal talent, saving $5M+ annually.

Revolutionized quarterly reporting processes, doubling employee satisfaction while reducing costs.

Spearheaded a credit data quality improvement plan, standardizing the management of 80+ data elements.

Senior Vice President, Senior Service Delivery Manager (2007 – 2011)

Oversaw 6 Production Support teams (6 employees, 52 contractors), managing 28 applications for 6,100 Banking Centers, 18,000 ATMs, and 55 Cash Vaults.

Selected as 1 of 35 from 30,000 Technology group members for the Executive Leadership program at UVA.

Implemented refined service processes, reducing high-impact issues by 40%+.

Achieved 100% Associate Satisfaction rating from direct reports for two consecutive years.

Mentored key peers and developed four new managers while serving as deputy during leadership absences.

Reengineered team roles, cutting deployment and maintenance issues by 50%.

Optimized contractor utilization, enhancing knowledge transfer and focusing associates on critical tasks.

Vice President, Technical Applications Manager (2005 – 2007)

Led two technology teams processing international trade transactions and reporting for seven associates and five contractors.

Elevated Associate Satisfaction from 53% to 92% within one year of assuming leadership.

Refined maintenance processes, halving installation-related issues.

Expanded contractor responsibilities, optimizing resource allocation and focusing on business-critical tasks.

Mile High Distributors, Inc, Denver, CO 2003 – 2005 President, Co-founder

Established and led one of three exclusive distributorships for innovative healing products in the tattoo and body-piercing sector. Spearheaded all facets of sales, operations, and financial management.

Cultivated a robust client base, acquiring 200+ business customers within 22 months, achieving a 97% retention rate.

Drove annual revenues to $400K with robust net margins of 35% and 29% in consecutive years.

Optimized operational efficiency: 15 days inventory turnover, 16 days receivables, and 30-day payables.

Achieved cash flow positive and net income profitability within five months of launch.

Military Career

The United States Air Force Commissioned Officer & Combat Veteran United Nations Special Commission Baghdad, Iraq & New York, NY Team Leader, Ballistic Missile Inspections

Handpicked by the US State Department and Department of Defense to spearhead missile inspection teams and serve as technical advisor to the Executive Chairman. Honorably discharged as USAF Intelligence Captain.

Pioneered innovative inspection methodologies, providing the UN Security Council with comprehensive intelligence on Iraq's missile capabilities, research, production, and deployment strategies.

Awarded Joint Service Commendation Medal for exemplary performance and diplomatic acumen in hostile environments.

The United States Air Force (continued)

Key Accomplishments:

Orchestrated and led multinational expert teams of 7-12 members to inspect Iraq's operational missile inventory.

Conducted high-stakes negotiations with senior Iraqi Government officials to secure inspection terms.

Engineered database for tracking Iraq's operational missiles and inspection outcomes:

Enabled precise accounting of thousands of missile assets

Slashed mission-planning time by 75%, significantly enhancing operational efficiency

Education

Columbia Business School, New York, NY

Master in Business Administration, Entrepreneurship, and International Business

International Business and Entrepreneurship, Cluster President (elected), Military in Business Society, International Business President (elected), Entrepreneur Club

Pennsylvania State University, State College, PA Bachelor of Science Mechanical Engineering Air Force Reserve Officer Training Corps (ROTC), American Society of Mechanical Engineers

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