Medical Assistant Patient Care

Tanganiqua Lynn

**** ******** **. **** ***** Tx *6164: 817-***-**** Email: ********@*****.***

SUMMARY:

Medical Assistant with excellent communication, patient care skills, and multi-tasking skills; seeking an opportunity in your clinic to contribute to the betterment of patients and the success of the clinic

EDUCATION and CERTIFICATIONS:

Remington College- Fort Worth, Texas 07/2024 – 03/2025

Medical Assistant Diploma

National Health career Association Pending Clinical Certified Medical Assistant (CCMA)

American Heart Association 11/2024

BLS for Healthcare Providers (CPR and AED) Certification

SKILLS:

Charting

Vital Signs

Wound Care

Direct Patient Care

Various Lab Tests

Medical Terminology

Autoclave, Sterilization

Assist Physician with Exams

Prescription Refills

Answering Multi-Line Phones

Specimen Collection & Analysis

Minor Office Surgical Procedures

Patient/Family Communications

Skilled use of an AED and EKG

Knowledge of OSHA and HIPAA

Injections

(SQ, IM, ID, Gluteal)

Capillary Sticks

Taking Chief Complaints

Medical Histories

Phlebotomy, Venipuncture (Vacutainer, Syringe, Butterfly)

EHR

EMPLOYMENT:

EMPLOYMENT:

CSR - Customer Service Representative

SPH Analytics - Fort Worth, TX

June 2021 to Present

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

I frequently attend educational seminars to improve my knowledge and performance level

Meet personal/team qualitative and quantitative targets

Direct Support Professional

Champion Services - Southlake, TX

November 2020 to March 2021

Perform personal hygiene care and housekeeping duties

Prepare meals and assist clients with eating and drinking

Assist with the use of incontinence products or provide bathroom visit support

Run errands, including shopping for groceries and essential household items

Help clients from their beds into chairs or wheelchairs and back

Dietary Aide

River Oaks Nursing Health and Rehabilitation Center - Fort Worth, TX

December 2018 to August 2020

Set up tables or other dining areas with attention to cleanliness and order

Prepare meals under the supervision of a dietary manager or cook

Deliver dishes and trays at designated times and rooms

Take down dining areas and collect plates, glasses etc.

Discard leftovers and take out garbage

Clean food stations and wash dishes, cooking vessels and silverware

Stock ingredients and monitor inventory

Assist in keeping track of expenses and menu planning

Help maintain kitchen equipment and appliances

McDonalds Crew Member

Brown Deer Management LLC - Fort Worth, TX

June 2017 to May 2018

McDonalds crew members work in the kitchen preparing food and at the front counter helping customers through the ordering process. Team member job duties include operating a cash register, running the drive-thru, cooking Big Macs and other menu items, cleaning the restaurant, and completing other assigned tasks.

Cashier

Family Dollar - Fort Worth, TX

November 2017 to April 2018

Process information and merchandise through the register system.

Ability to work well under time constraints.

Operate all equipment necessary to perform the job

Communicate with customers and other staff members appropriately

Ability to operate all equipment necessary to perform the job. Ability to apply common sense understanding on how to carry out details, but uninvolved written or oral instructions.

Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and performing all functions as set forth in the physical requirement section of this job description.

Able to work varied hours/days, including nights, weekends, and holidays, as needed.

Server

Denny's - Dallas, TX

January 2013 to January 2015

to customers

Answer inquiries about food options and offering new menu items

Be creative and go above and beyond when assisting customers

Accurate and efficient order entry

Ask probing questions and overcome objections

Process information/merchandise through the register system.

Contact this candidate