Front Desk Customer Service
Resume:
Jennifer Ronda
Houston, TX *****
************@*****.***
Professional Summary
hello i’m Jennifer Ronda im 19 years old, Texas certified notary also thank you for reviewing my resume, You should hire me because after having reviewed the job description, I noticed I have the relevant skills and experience needed for this role, and i want to get more experience in your work field, My enthusiasm, dedication, and rapid learning ability ensure that I can quickly come up to speed Dedicated team member with excellent communication skills and a pleasant demeanor. im bilingual and also i do full time can’t wait to be apart of your team!
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Front Desk
Jefferson Dental and Orthodontics-Cypress, TX
November 2024 to Present
As a Front Desk Patient Caregiver at Jefferson Dental, I manage the patient check-in process, schedule and confirm appointments through dentrix, and handle patient inquiries with professionalism and efficiency. Verifying insurance’s. My role involves coordinating with dental staff to ensure smooth operations and providing exceptional customer service to enhance patient satisfaction. Through my organizational skills and attention to detail, I contribute to a welcoming and efficient environment for both patients and colleagues.
Package handling
Postal Plus Copy Center-Katy, TX
October 2023 to October 2024
• Work Experience**
Front Desk Associate
Postal Plus Copy Center, [KATY, TEXAS]
[OCT, 2023] –[OCT,2024 ]
• Managed and shipped packages efficiently.
• Printed and organized documents for customers.
• Provided notary services for legal documents.
• Handled front desk operations, including customer service and transactions.
• Ensured accurate and timely processing of all postal and copy center services Hostess
Bombshells Restaurant and Bar-Katy, TX
June 2023 to August 2023
• Oversaw server balance and table turnover to ensure that customers were properly seated and satisfied.
• Took credit card, cash, and gift certificate payments and gave cash transactions change.
• Kept an eye on guests for signs of intoxication and immediately alerted management, ensuring a safe and welcoming environment for all patrons.
• Collaborated with front-of-house staff to reposition tables and rearrange seating to accommodate groups with special needs.
• Managed 3 phone lines and facilitated over 20+ calls/day with clients, vendors, and staff Cashier
H-Mart-Katy, TX
June 2022 to April 2023
• Help customers by guiding them and answering their questions.
• Am in charge of taking orders from customers.
• Packages are bagged, boxed, or wrapped by me.
• Customers received directions and recommendations from me. Education
12
Mayde Creek High School - Houston, TX
August 2019 to June 2024
Skills
• Restaurant experience
• Food Safety
• Cash register
• Retail sales
• Front desk (5 years)
• Bilingual
• Packaging
• Leadership
• TABC
• Office Management
• Notary (1 year)
• Host/hostess experience
• Cash handling
• Sales
• Front desk
• Payroll
• Guest services
• Caregiving
• Customer service
• Serving Experience
• Supervising experience
• Food handling
Certifications and Licenses
Food Handler Certification
June 2023 to June 2025
TABC Certified
June 2023 to June 2025
TABC
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