Customer Service A Call
Resume:
Rodney Lewis
Aurora, CO *****
*******************@*****.***
To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with others.
Work Experience
Co Owner
Wells Landscaping - Aurora, CO August 2011 to Present
-Deliver technical/product training to department employees and/or customers.
-Manage department inventory through cycle counts, identification of demand changes, and ensuring proper product mix.
-Respond to basic and more complex customer questions concerning products.
-Resolve a variety of customer service issues and process sales transactions.
QA Coordinator
IMI Americas - Littleton, CO January 2023 to March 2023
Temporary position
Measure new products
Create excel spreadsheets for measurements Create kits for customers
QC Technician
Thermon - Littleton, CO September 2021 to October 2022
• Use digital multimeter, insulation meter to test units
• Review drawings and check the revisions are up to date • Test units on dielectrics
• Train new employees
• Lead in packaging also in quality tech
Circuit Board Analyzer
TTM Technologies - Denver, CO August 2019 to January 2021
• Evaluate cross section samples in accordance with customer specs, ipc, and mill specs • Generate cross section lab report and issue non-conforming product reports
• Prepare micro section sample coupons
Lead Cashier
Circle K - Raleigh, NC February 2009 to August 2011
-Meet and greet customers with a smile
-Stock shelves; dust merchandise; face merchandise; -Check in vendors
-Send and receive Western Union money orders; -Restock cooler doors and freezer;
-Attend regularly scheduled team meetings.
Data Technician
PRC - Aurora, CO
March 2007 to June 2008
Provide customer service by receiving and diagnosing incoming customer and field requests. -Research resolutions while maintaining excellent rapport with customers
Assistant Manager Trainee
LH Construction - Aurora, CO March 2003 to January 2008
-Prepare project construction schedules.
-Prepare look-ahead documents and weekly/monthly progress reports. -Review and monitor job costs and budgets.
-Act as main point of contact for projects and facilitate conference calls
Education
Associate in Digital Audio Production and Design
Living Arts College - Raleigh, NC
2009 to 2010 Skills
• Digital Audio Producton, Graphic Design, Business Management, • Landscape Maintenance
Skills
• Photography
• Adobe Photoshop
• Sales
• Customer service
• Post-production
• Analysis skills (1 year) • Video Production
• Adobe Illustrator
• Filming
• Manufacturing
• Assembly
• Tooling
• Machining
• Mechanical knowledge
Certifications and Licenses
Ipc-tm 650
August 2020 to Present Assessments
Attention to detail — Completed
October 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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