Quality Assurance Senior Software
Resume:
SARANYA CHOCKALINGAM
Senior Software Testing Engineer
*************@*****.***
Information Technology Professional with 7+ years of total experience in Software Performance Testing, Quality Assurance
EDUCATION
Bachelor of Engineering in Electrical & Electronics
Oct 2004 - May 2008
Anna University, Chennai, India
KEY SKILLS
7+ years of experience in Software Performance Testing and Quality Assurance in Multiple domains (Banking, Insurance, Retail)
People Management and Leadership skills to manage and lead a team
Experienced in Performance requirement gathering, Test Strategy, Test Plan and Work Load Synthesis
Experienced in preparing VUGEN Test Scripts in Load Runner, Test scripts in JMeter/IBM RPT, Test Scenarios and Test Cases for performance testing
Experienced in Load Testing, Endurance Testing, Stress Testing, Soak Testing
Expertise in Execution of Performance Test Scripts in various tools as Load Runner, Performance Center, JMeter, IBM RPT
Experienced in Multiple Protocols Web (HTT/HTML), Siebel, Oracle 2 Tier, IOS Mobile Application
Experienced in analyzing Response Time, CPU Usage, Memory Usage, Transactions Per Second
Good knowledge in analyzing results using Vuser Graphs & Identified bottle necks using the Performance metrics
Have good knowledge of AWS cloud like S3, Lambda, IAM etc.
Analyzed the performance test results for fine tuning the application
Strong experience in developing Test Plans, Test Scenarios and Test cases using requirements and design documents specifying Test Overview, Approach and Strategy
SOFTWARE SKILLS
Testing Tools:
oPerformance Testing – 1. HP Load Runner (Version 11.0/11.52/12.5)
2. HP Performance Center
3. HP ALM
4. JMeter– Java Performance tool
5. IBM RPT
Test Management Tools – ALM/Quality Center
Protocols - Web (HTTP/HTML), Siebel, Oracle 2 Tier, IOS Mobile Application Protocol
Application Servers - Apache Tomcat, WebLogic
Languages – C, C++, Java
PROFESSIONAL EXPERIENCE
United Health Care – Optum Feb’21 – May’23
Role: Performance Test Engineer
•Understanding the application & business testing requirements of the agile project
•Deriving the work load model based on the requirements for the performance test
•Test Plan, Test Strategy preparation
•Preparing test scripts in Jmeter tool and enhancing the scripts for Load testing
•Ran performance Load tests to find the bottleneck of the application and fine tuning it for better response time
•Involved in calls with Dev team, UAT team and other stakeholder meetings to discuss the performance results and the issues
•Used Splunk tool for performance monitoring
•Involved in Sprint planning, Daily stand up calls and also in Test planning of the respective User stories
Cigna Health Care Nov’20 – Jan’21
Quality Analyst
Quality assurance and testing insurance plan data for different customers.
Data mapping between Cover Code Manager and Case Installation tool
Validating different insurance plan data and reporting for any mismatch between the tools
Co-ordinating with the ISR team for any issue raised and resolving the issue before the ETA
Approving facets in Pharmacy CI Tool after the data validation
Citibank – Application for APAC Region Nov’13 – Oct’14
Domain: Banking Rewards, Checking and Savings Account
Role: Senior Software Engineer
Tools Used: HP Load Runner 12.5, HP Performance Center
Protocol: Web (HTTP/HTML) Protocol
Lead a team of 5 as a Performance Test Lead
Prepared the TEST PLAN and TEST STRATEGY (Test Scope, Objectives, Environment, Risks involved, Test tools, Techniques, Analysis and Test Report) based on client requirements
Responsible for the Performance Engineering Delivery Process, Team Management, People and Performance Management
Responsible in monitoring the team Performance
Preparing test scenarios and running test like Load Testing and Stress Testing
Guiding the team in preparing VUGEN scripts for performance testing to be carried
Co Ordinated with different teams/vendors who are a part of the release during Performance testing
Guided in preparing Workload Synthesis (User-Volume Mix)
Performed testing in performance center
Analyzed Response time and other major performance metrics during the execution and recommending solution for fine tuning of application
Involved in Design Review, Test Scenario Review
Monitored the performance of the application using Dynatrace
Prepared final test report with the tuning metrics of the application
Saudi Hollandi Bank, Offshore Dec’12 – Sep’13
Domain: Cards and Rewards
Role: Senior Software Engineer
Testing Approach: Performance Testing
Tools Used: IBM RPT
Knowing and Understanding the test requirements and application transactions
Designed performance Test scripts in IBM RPT
Prepared Test data based on the requirements
Worked in designing test scenarios and executing the scenarios
Used SQL for driving data from the database
Enhanced test scripts – Correlation & Parameterization for iterating the scripts
Executed load test and analyzed the Response time and other performance metrics
Involved in Preparing the final deliverables
Bank Mandiri, Indonesia (Onsite) - E-Cash Mobile Application (IOS) Feb’12-Nov’12
Domain: IOS Mobile Application
Role: Software Testing Engineer (Team Lead)
Testing Approach: Performance Testing
Tools Used: HP Load Runner 11.52
Visited Indonesia as a Team Leader for the entire engagement
Understanding the requirements and application transactions
Involved in Test Plan preparation
Preparation of VUGEN test scripts using Load Runner 11.52 (Mobile HTTP/HTML protocol)
Enhancements - Parametrization and correlation of scripts
Gathering of required test data for the scripts
Designing test scenarios for various load conditions
Analyzing the Performance counters to identify and resolve the bottlenecks
Analyzing the problems encountered in response time with the Database administrators
Preparation of report for Test execution and Final report
CIMB Wealth Advisors, Berhad, Malaysia (Onsite)
Domain: Wealth Planning and Fidelity Investments
Role: Software Testing Engineer
Testing Approach: Performance Testing
Tools Used: HP Load Runner 11.0, ALM and HP Performance Center
Apr’11- Jan’12
Understanding the Performance Test Requirements and Flow of each transaction in the application
Preparation of VUGEN Test scripts using HP Load Runner (11.0) Testing tool
Protocols used – Web Protocol, Siebel and Oracle 2 Tier
Performed Enhancements in the scripts – Parametrization and Correlation
Designing the test scenario for different load conditions
Worked on HP ALM and HP Performance Center
Tracking, Reporting, Detailed Project Analysis and Effective Management using HP ALM
STAPLES (Office Supplies chain in US)
Role: ITIS Service desk
Apr’09-Feb’11
Part of the offshore transition team and guided for a successful knowledge transfer
Expertise in AS400 and controlling the network printers in Stores and warehouse
Updating the concerned business managers regarding the outage and continuous follow-up till the issue is resolved
Partnering with onsite coordinator to create knowledge articles for service desk on known issues
Creating and updating new templates on service-now tool for service desk associates to have more clarity on the incidents created
Defining KRA’s and metrics to improve faster resolution and also assigning incidents to the 2nd and 3rd line support groups
Driving metrics to the service desk associates to increase the vitality of the project
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