Project Management Manager

SWETHA NAIDU, PMP

Mobile: 925-***-**** • Email: *****.***@*****.***

Work Status: US Resident

SUMMARY

• Senior PMP-certified strategy professional with over 13 years of experience leading end-to-end implementations of enterprise solutions like Salesforce, PeopleSoft, and Workday

• Proven expertise in driving business transformation, optimizing cost productivity, and enhancing performance for global organizations.

• Experienced in project management, strategy planning, business case development, risk mitigation strategy, current state assessments, vendor negotiation, transition readiness and integration planning

• Worked for multiple transit agencies, finance, technology and insurance industries to drive new business transformation and acceleration strategies

• Managed cross-functional teams to drive decisions and effective solutions for simple and complex business problems

• Received an ‘Outstanding Award’ at Deloitte for ‘Effective Client Service and Communication’ EXPERIENCE

San Mateo County Transit District (SMCTD)

Senior Project Manager (Direct report to CTO)

San Francisco, Bay Area (August 2023 – Present)

• Application Implementation: Spearheaded the successful delivery of multiple high-impact IT projects, including enterprise-wide system upgrades and PeopleSoft platform implementations. Led diverse, cross-functional teams through all phases of the project lifecycle—from initiation to deployment—while consistently delivering results on time, within scope, and on budget. Championed proactive risk mitigation, leveraged data-driven insights for strategic decision-making, and fostered a culture of continuous improvement to enhance outcomes and exceed stakeholder expectations

• Program & Project Management: Drive end-to-end program delivery for complex IT initiatives, defining project scope, developing actionable plans, and ensuring seamless execution aligned with strategic objectives. Lead proactive, high-impact communication strategies—including root cause analysis, escalation management, and executive-level reporting—to support informed decision-making. Deliver clear, data-backed business recommendations to key stakeholders. Continuously evaluate and bridge gaps across strategy, systems, and processes to support scalable growth and operational maturity. Oversee all program governance activities, including scope management, execution planning, risk mitigation, and regulatory compliance.

• IT PMO Implementation & Optimization: Led the establishment of an IT Project Management Office (PMO), introducing a unified framework to standardize and streamline enterprise IT project execution. Improved project transparency, centralized governance, and strategic resource management, driving a culture rooted in accountability, clarity, and operational efficiency. Los Angeles County Metropolitan Transportation Authority (LA Metro) Senior Project Manager (Contract)

Los Angeles (May 2023 – August 2023)

• Project Management & Implementation: Successfully led the implementation and ongoing maintenance of Oracle E-Business Suite (EBS), overseeing project planning, execution, and post-go-live support.

• Stakeholder & Team Coordination: Managed cross-functional teams and engaged multiple stakeholders across departments to ensure alignment, clear communication, and timely delivery.

• Change Management: Developed and executed effective change management strategies to support user adoption and minimize operational disruption.

• Delivery & Risk Management: Maintained strong control over timelines, scope, and resources while proactively identifying and mitigating risks to ensure successful project outcomes. UNIFY CONSULTING

Senior Consultant

San Francisco, Bay Area (Jan 2022 – April 2023

• Project Management: Managing and defining PMO activities for a leading Infrastructure organization (e.g. reporting, risks and issues tracking) and provided program management expertise to manage the delivery of 3 workstreams simultaneously. Identified, escalated and developed mitigating actions for dependencies, design decisions, assumptions and risks. Identified necessary processes required for successful transition and phased approach to implementations.

• Data & Governance: Evaluated data through profiling, identified and developed an inventory of associated potential risks as part of the data analysis. Created process documentation and process maps for the entire Customer Journey process - current and future state to identify changes and hand offs. Developed client communications, newsletter, steering committee decks. Monitored progress and roadblocks DELOITTE, FINANCE & ENTERPRISE PERFORMANCE (STRATEGY & OPERATIONS) Senior Consultant

Multiple US Locations (2012 – 2020)

• Shared Services Assessment: Assessed current state operating model through stakeholder interviews and activity analysis. Performed gap analysis against leading practice to identify opportunity for improvement

(including RPA). Led Shared Services Gap Assessment, Location Analysis, Spans and Layers analysis and future state process splits analysis. Facilitated working sessions with BU CFOs and BU controllers to review key path forward decisions. Developed high level implementation roadmap, which includes two transition waves based on process complexity and business priority

• Process Improvement: Managed process mapping development and developed template for standard documentation. Provided process improvement recommendations and worked with the client to reengineer process improvements. Developed and managed business performance management framework, metrics and toolset spanning (strategic, financial, operational, people)

• Outsourcing Advisory: Developed target operating model for the company’s global finance operations and assisted in execution of outsourcing provider selection, contracting, and transition management for Procure to Pay, Order to Cash, and Record to Report process of 50 FTEs. Developed vendor government strategy and drove global IT systems deployments and facilitated user access across global sites

• Supply Chain Strategy: Assessed cost reduction activities of facility operations, warehousing, transportation and logistics for an Energy & Resource client. Evaluated end-to-end supply chain network to identify optimization opportunities. Built hypothesis for FS&D (Freight, Selling and Distribution) to suggest margin benefits and OpEx improvements. Collaborated with multiple stake holders for refinement of business model that have most impact on the business. Documented business processes and made recommendations to influence those metrics and trends

ANTOR PERFORMANCE MATERIALS

Product Management Consultant

New Jersey (2011- 2012)

• Analyzed current situation in multi-segments with focus on customer needs and operations

• Collaborated with multiple stakeholders; product management team and forecasting team for refinement of business model that have most impact on the business and make recommendations to influence those metrics and trends

• Assisted in development of financial models, analyzed financial statements and conducted industry research

• Identified opportunities for implementing BI, understanding emerging trends for new product launch

• Established long term product goals and analyzed market trends

• Published weekly/monthly report status to upper management utilizing various excel features, and help in predictable forecasting for future needs

• Developed dashboard using Tableau which analyzed data of client and helped drawing meaningful results which were easily understandable by the client stakeholders EDUCATION & CERTIFICATION

PROJECT MANAGEMENT PROFESSIONAL (PMP)

Certified through Project Management Institute (PMI) LEHIGH UNIVERSITY

M.S (Industrial Engineering and Supply Chain Management) OSMANIA UNIVERSITY, COLLEGE OF ENGINEERING

Bachelor’s in Electronic and Communication Engineering December

2020

Allentown, PA

2009-2010

India

2005-2009

Hyderabad, India

2012 – 2014

New Jersey, USA

2011-2012

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