Program Management Relations Coordinator

Charlotte Furner

Seattle, Washington *************@*****.*** linkedin.com/in/charlotte-f-273a72180 206-***-**** Experience

Freelance Fractional Guide, Meesha, Shef, Tribe, Geocaching (September 2024 – Current)

*SIFF 1 month transportation logistics & guest relations coordinator Amazon: Worldwide Talent Operations: Program Management (November 2020 – August 2021, August 2022 – September 2024)

- Partnering with leadership to align workforce initiatives with strategic business objectives, supporting 1,500+ area managers across business units.

- Designed and implemented tools to streamline program budgets, optimize cross-functional workflows, and enhance KPI tracking through data-driven solutions.

- Delivered value-added services through technical troubleshooting for 150+ customers weekly while adhering to tight deadlines and operational goals.

- Conducted workforce planning and succession strategies by analyzing qualitative and quantitative data to develop L&D initiatives, including automating a program feedback database. Le Ministère de l'Éducation Nationale: Teacher (September 2021 - May 2022)

- Developed and delivered engaging educational programs for 300+ students weekly, tailoring content to align with organizational goals and improve stakeholder engagement.

- Leveraged data-driven analysis to enhance learning outcomes, fostering a collaborative and inclusive environment.

Tenth: Funding Communications Coordinator (January 2020 – August 2020)

- Consulted with community stakeholders to align communications strategies with organizational goals, resulting in a 30% increase in funding and sales.

- Managed events budgets, optimized product orders, and analyzed sales trends to align community engagement with strategic objectives.

Yoggu: Product Development Intern (January 2019 – January 2020)

- Conducted market research and customer insights to inform product expansion strategies, leading to nationwide distribution in Whole Foods.

- Partnered with cross-functional teams to refine sales processes, aligning product. Uryadis Village and Dayaluu Center: Social Media Strategist (May 2018 – January 2019)

- Provided actionable recommendations to enhance brand visibility and ROI through data-driven insights. Education/Skills

University of British Columbia (September 2015 – May 2019) Major: Psychology GPA: 3.76 University of Queensland (May 2019 - December 2020) Scholarship for Academic Excellence

- Excellent written and verbal communication.

- Expert in management softwares with the ability to learn new programs rapidly.

- Strong problem-solving skills and attention to detail.

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