Patient Care Customer Service
Resume:
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PETRA UDEH
OBJECTIVE
A dedicated Psychology student with over four years of experience in patient care and customer focused roles. Ultimately motivated to contribute to company success and morale. A student at Houston Community College majoring in Psychology, with extensive experience in patient care, customer service, communications, and management. Ability to combine patience, determination, and persistence in different work environments. Considered to be well-disciplined, ethical, culturally sensitive, and a great team member as well as individual worker. SKILL SUMMARY
- Adaptability - Confidentiality -Organizational Skills
- Courteous Demeanor - Problem solver -Conflict Resolution
- Excellent Communicator - Ability to multitask - Medical knowledge
- CPR Certification
EDUCATION
2019-2023 Houston Community College AS in Psychology 2024- Current University Of Houston BA in Psychology EXPERIENCE
July 2021- present Light of Hope Healthcare Houston, Texas Hospital Service Technician
● Serve as liaison between patients and medical professionals.
● Deliver medical equipment such as oxygen tanks, wheelchairs,shower chairs, bedside commode, etc to patient’s homes.
● Provide personalized care to patients and make sure they are always satisfied.
● Communicate effectively with patients, doctors, and staff members.
● Work to maintain accurate and detailed information for patient records. May 2020 – March 2021 AT&T Houston, Texas
Sales Representative
● Presented, promoted and sold products/services using solid arguments to existing and prospective customers.
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● Assisted customers with the purchase of company products and services, features, accessories and bill payments.
● Established, developed and maintained positive business and customer relationships.
● Achieved sales quotas for new services and products. August 2019 – March 2020 Home Depot Houston, Texas Head Cashier
● Maintained cash register balance, while managing and assisting cashiers.
● Assisted in training new employees and conducting performance reviews.
● Handled business administration duties such as scheduling, planning, and related responsibilities to ensure productive operations.
● Provided secretarial and administrative support to employees, supervisors, and executive board members.
May 2016 – August 2019 Home Depot Houston, Texas
Cashier
● Maintained positive and cheerful demeanor during work hours.
● Provided fast, and friendly service by actively seeking out customers to assess their needs and concerns.
● Handled numerous transactions daily while also encouraging customers to apply for credit to meet the store's weekly quota.
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