Data Entry Customer Service
Resume:
Rose Williamson
Medical Coding and Billing, Health information Specialist, Data Entry
Southaven, MS 38671
********@*****.***
Work Experience
Health Information Specialist, Medical Coding and Billing
Tri State Community Health Center - Memphis, TN
April 2021 to August 2023
Medical Coding, Billing and Records Clerk/R.O.I., medical Terminology, anatomy, retrieve and sort charts; checking for completion. Scanned information in the EMR. Communicate with insurance companies, filed charges and codes, obtained medical records for walk-in clients adhering to HIPAA guidelines. Orders and maintained inventory of supplies. Provides clerical, data entry, and staff support to the clinic.
Concierge
LEGACY ASSISTED LIVING - Memphis, TN
August 2019 to August 2020
Answer all calls, routing calls to the appropriate person. Greet Family members, Sales Representatives, Staff and Residents in a professional manner. Update the census daily. Ordering office supplies and other essentials. Due to Covid-19 all standard measures were applied, checking temperature, hand sanitizer and proper logging of information. Other duties as assigned.
HIM Data Analyst
Methodist Le Bonheur Hospital - Memphis, TN
December 2011 to December 2015
Assisting the Medical Staff in the completion of medical records, being Customer Focused. Obtained, entered, coded and ready accounts for charging. Entered admit, level, status, referrals, patient changes in Power Chart, checked services in Bridge confirmed referrals in Trace. Scanning, ROI, and Receptionist duties, responsible for locating, retrieving, requesting, logging, delivering, filing, assembling, analysis and re-analysis of records and reports. • Obtain information from Clinics, Doctor's Offices and Hospital Units.
Biller/Specialist Support
Memphis Heart Clinic - Memphis, TN
April 2009 to August 2011
Code and bill echo reports; assigning ICD-9 and CPT codes after physician dictations. • Payment posting from insurance, credit card and cash payments.
Filed patient services to Medicare electronically, entered Medicaid charges, filed secondary insurance after primary payment.
Responsible for file management, sorting and distributing mail. Assist patients with billing questions with excellent customer service and other duties as assigned.
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