Truck Driver Customer Service

Gray * of *

RAOUL GRAY

251-***-**** *********@***.***

OBJECTIVE

Seeking a career that utilizes my 9+ years of professional driver and loader experience, and knowledge of road safety and defensive driving techniques, as well as load security and customer service skills, while also challenging my problem-solving skills and strong work ethic.

EDUCATION

Alabama A&M University, Normal, AL – May 1998

Bachelor of Arts

Major: Business Management

Minor: Business Information Systems

EXPERIENCE

Shaw Transportation, Theodore, AL - June 2023 - Present Truck Driver

• Efficiently transports and delivers flooring to retail businesses.

• Maintains safe deliveries and unloading of products with the use of a pallet jack and/or forklift.

• Provides detailed reports for verification purposes. Shoreline, Mobile, AL - January 2023 - June 2023

Truck Driver

• Facilitated the transportation and delivery of Coca Cola Products to various distribution centers.

• Worked independently to make decisions regarding safety and on time deliveries. Schneider National, Inc., Atlanta, GA - January 2022 - October 2022 Traveling Instructor

• Trained new employees on proper pre-tips, driving techniques, professional customer service and loading and delivering logistics.

• Recorded miles driven, packages delivered, and signatures accumulated to appropriately maintain adequate reports.

• Conducted vehicle inspections to provide optimal safety. Orgill, Inc., Tifton, GA – May 2018 – December 2021 Truck Driver

• Loaded, balanced, and delivered LTL freight to customer base.

• Inspected vehicle prior to and after completing shifts, maintaining detailed logs. Panther Premium Logistics, Medina, OH – January 2017 – May 2018 Truck Driver

• Fulfilled freight deliveries to Target and Pet Smart locations throughout the Midwest.

• Maintained on-time deliveries with experience navigating with Google Maps and mobile GPS Systems.

• Assisted in loading and unloading freight for customers. Gray 2 of 2

Schneider Transportation, Atlanta, GA – November 2015– January 2017 Truck Driver

• Gained knowledge and skill in hauling heavy equipment and driving in all weather conditions.

• Carefully secured all transported materials to prevent damage and promptly filed incident reports for any unpreventable risks of compromise.

Werner Transportation, Atlanta, GA – November 2014 – November 2015 Truck Driver

• Promptly and securely delivered products to Dollar General stores throughout the southeast region.

• Performed routine maintenance checks on vehicles to prevent work disruptions.

• Followed company procedures, safety regulations, and traffic laws.

• Provided professional customer service.

Johnson-Allen Mortuary, Mobile, AL – January 1999 – August 2014 Mortuary Manager

• Oversaw general day-to-day operations.

• Planned, directed, and coordinated services and resources.

• Managed payroll, as well as the allocation of expenses.

• Supervised mortuary staff and the delegation of responsibilities. KEY SKILLS

• Time Management.

• Strong Verbal & Written Communication .

• Safety Focused.

• Professional Customer Service.

• Problem Solving.

• Adept at using maps and navigation systems to plan the most efficient route. REFERENCES

Available upon request.

Contact this candidate